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Subject
All
Japan
Service quality
21,815
Dienstleistungsqualität
21,064
Taiwan
14,203
Customer satisfaction
6,576
Kundenzufriedenheit
6,380
Consumer behaviour
4,781
Konsumentenverhalten
4,704
Relationship marketing
4,131
Beziehungsmarketing
4,113
Qualitätsmanagement
2,646
Quality management
2,609
Wirtschaftsprüfung
2,541
Financial audit
2,535
China
2,220
USA
1,979
United States
1,935
Krankenhaus
1,912
Hospital
1,901
Health care
1,618
Gesundheitsversorgung
1,588
Südkorea
1,534
Theorie
1,534
South Korea
1,513
Theory
1,501
Gesundheitswesen
1,301
Health care system
1,282
Product quality
1,260
Produktqualität
1,248
service quality
1,196
Customer service
1,194
Kundenservice
1,137
Dienstleistungssektor
1,112
Service industry
1,106
Deutschland
1,098
Germany
1,012
Hotel industry
964
Hotellerie
963
Schätzung
911
Estimation
895
more ...
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Online availability
All
Free
105
Undetermined
80
Type of publication
All
Article
494
Book / Working Paper
396
Journal
2
Type of publication (narrower categories)
All
Article in journal
315
Aufsatz in Zeitschrift
315
Graue Literatur
101
Non-commercial literature
101
Aufsatz im Buch
97
Book section
97
Working Paper
73
Collection of articles of several authors
70
Sammelwerk
70
Arbeitspapier
64
Aufsatzsammlung
36
Konferenzschrift
33
Hochschulschrift
19
Thesis
17
Conference proceedings
16
Amtsdruckschrift
11
Government document
11
Bibliografie enthalten
8
Bibliography included
8
research-article
7
Bibliografie
4
Case study
4
Fallstudie
4
Conference paper
2
Handbook
2
Handbuch
2
Konferenzbeitrag
2
No longer published / No longer aquired
2
Research Report
2
case-report
2
Abstract
1
Adressbuch
1
Advisory report
1
Article
1
Bibliography
1
Directory
1
Dissertation u.a. Prüfungsschriften
1
Fallstudiensammlung
1
Forschungsbericht
1
Gesetz
1
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Language
All
English
758
Undetermined
95
German
31
French
4
Chinese
2
Dutch
1
Portuguese
1
Spanish
1
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Author
All
Lee, Soocheol
10
Mizoguchi, Toshiyuki
8
Pollitt, Hector
8
Chewpreecha, Unnada
7
Hayami, Yūjirō
7
Hayakawa, Kazunobu
6
Kawaguchi, Daiji
6
Lee, Soohyung
6
Noguchi, Haruko
6
Shimizutani, Satoshi
6
Blanpain, Roger
5
Fukao, Kyōji
5
He, Xinhua
5
He, Yanmin
5
Liu, Yimeng
5
Mercure, Jean-François
5
Qin, Duo
5
Anderson, Kym
4
Chen, Edward K. Y.
4
Grabowski, Richard
4
Hayami, Yujiro
4
Jacobs, Didier
4
Jaffe, Adam B.
4
Lee, Keun
4
Ma, Debin
4
Nieh, Chien-chung
4
Ono, Hiroshi
4
Saunders, Peter
4
Yuan, Tangjun
4
Aspalter, Christian
3
Chang, Kuo-I
3
Chang, Tsangyao
3
Chen, Edward I-te
3
Chen, Li-Chun
3
Chu, Yun-peng
3
Duru, Okan
3
Feenstra, Robert C.
3
Fujikawa, Kiyoshi
3
Hamilton, Gary G.
3
Hilpert, Hanns Günther
3
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Institution
All
Edward Elgar Publishing
3
Institute of Developing Economies, Japan External Trade Organization (JETRO)
3
Stiftung Wissenschaft und Politik
3
Bundesstelle für Außenhandelsinformation <Köln>
2
EcoMod Network
2
National Bureau of Economic Research
2
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
2
Aarhus Universitet / Afdeling for Nationaløkonomi
1
Agricultural Development Council
1
Agriculture Canada, Government of Canada
1
American Enterprise Institute for Public Policy Research
1
Asia Network Information Center <München>
1
Asian Productivity Organisation
1
Australien / East Asia Analytical Unit
1
Australien / Industry Commission
1
Brookings Institution
1
Center for the Study of Democratic Institutions <Santa Barbara, Calif.>
1
Centre de Recherche en Economie du Développement
1
Centre for Analysis of Social Exclusion, LSE
1
Chunggwo-Dihjeng-Yangwusuh
1
Committee on Cross-Cultural Education, Social Science Research Council
1
Comparative Labor Law Seminar <11, 2012, Tokio>
1
Comparative Labor Law Seminar <6, 2002, Tokio>
1
Comparative Labor Law Seminar <8, 2006, Tokio>
1
Comparative Labor Law Seminar <9, 2008, Tokio>
1
Conference on Labor and Economic Development <1988, Taipeh>
1
Conference on the Tax Treatment of Non-Profit Organizations <1991, Taipeh>
1
DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies
1
Department of Economics, University of Pennsylvania
1
Deutsches Institut für Japanstudien <Tōkyō>
1
ESRC Pacific Asia Programme
1
East Asian Institute of Colombia University
1
East West Center <Manoa, Hawaii>
1
East-West Center / Food Institute
1
European Students of Industrial Engineering and Management / TQM Vision
1
Europäisches Parlament / IPOL - Generaldirektion Interne Politikbereiche der Union
1
Executive Squire Limited
1
Federal Reserve Bank of San Francisco
1
Fraunhofer-Institut für System- und Innovationsforschung
1
Freie Universität Berlin / Ostasiatisches Seminar
1
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Published in...
All
Applied economics
11
Energy, environmental and economic sustainability in East Asia : policies and institutional reforms
11
Journal of Asian economics
10
Asian economic journal : journal of the East Asian Economic Association
8
Japan and the world economy : international journal of theory and policy
8
The developing economies
7
Journal of economic development
6
Journal of the Japanese and international economies : an international journal ; JJIE
6
Bulletin of comparative labour relations
5
Hitotsubashi journal of economics
5
The journal of Asian studies : JAS
5
Working paper / National Bureau of Economic Research, Inc.
5
Zi you zhong guo zhi gong ye
5
Applied economics letters
4
Discussion paper series / Hitotsubashi University Research Unit for Statistical Analysis in Social Sciences
4
Europäische Hochschulschriften / 5
4
Pacific focus : Inha journal of international studies
4
SWP-Aktuell
4
Seoul journal of economics
4
The Philippine economic journal : the journal of the Philippine Economic Society
4
ASEAN economic bulletin
3
Advances in Pacific Basin financial markets
3
Discussion paper series / A / Institute of Economic Research
3
Ethical and social marketing in Asia : incorporating fairness management
3
Health care issues in the United States and Japan
3
IDE Discussion Papers
3
IDE discussion papers
3
International review of economics & finance : IREF
3
International review of financial analysis
3
Journal of air transport management
3
Journal of business research : JBR
3
Journal of international economic studies
3
LIS Working Paper Series
3
Pacific community : an Asian quarterly review
3
Pacific-Basin finance journal
3
Praeger special studies in international economics and development
3
SpringerLink / Bücher
3
The political economy of comparative development into the 21st century
3
The review of income and wealth : journal of the International Association for Research in Income and Wealth
3
Working paper
3
more ...
less ...
Source
All
ECONIS (ZBW)
837
RePEc
26
EconStor
12
Other ZBW resources
9
USB Cologne (EcoSocSci)
8
Showing
1
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892
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date (oldest first)
1
The dimensions of international hotel employee service attitude and their managerial implications
Kuo, Chun-min
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1199-1214
Persistent link: https://www.econbiz.de/10003914858
Saved in:
2
The managerial implications of an analysis of tourist profiles and international hotel employee service attitude
Kuo, Chun-min
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 302-309
Persistent link: https://www.econbiz.de/10003855493
Saved in:
3
Using multiply correspondence cluster analysis to map the competitve position of airlines
Wen, Chieh-hua
;
Chen, Weu-ying
- In:
Journal of air transport management
17
(
2011
)
5
,
pp. 302-304
Persistent link: https://www.econbiz.de/10009408963
Saved in:
4
How do Asia's two most important consumer markets differ? : Japanese–Chinese differences in customer satisfaction and its formation
Frank, Björn
;
Abulaiti, Gulimire
;
Torrico, Boris Herbas
; …
- In:
Journal of business research : JBR
66
(
2013
)
12
,
pp. 2397-2405
Persistent link: https://www.econbiz.de/10010209687
Saved in:
5
A comparative study on the effect of service quality of firms undertaking O2O commerce on customer satisfaction and repurchase intention in Korea, China and Japan
Moon, Hee-Cheol
;
Chung, Jae-eun
- In:
Journal of international trade & commerce
14
(
2018
)
5
,
pp. 115-134
Persistent link: https://www.econbiz.de/10011949496
Saved in:
6
The impact of serviceability-oriented dimensions on after-sales service cost and customer satisfaction
Syahrial, Erialdi
;
Suzuki, Hideo
;
Schvaneveldt, Shane J.
- In:
Total quality management & business excellence
30
(
2019
)
11
,
pp. 1257-1281
Persistent link: https://www.econbiz.de/10012199836
Saved in:
7
Effect of consumer experience quality on participant engagement in Japanese running events
Yamaguchi, Shiro
;
Yoshida, Masayuki
- In:
Sport marketing quarterly : preferred journal of the …
31
(
2022
)
4
,
pp. 278-291
Persistent link: https://www.econbiz.de/10013532040
Saved in:
8
Empirical analysis of service quality in Japan's small package market
Maruyama, Shoji
- In:
Competition and regulation in the postal and delivery sector
,
(pp. 107-122)
.
2008
Persistent link: https://www.econbiz.de/10003652000
Saved in:
9
Rental externality, tenure security, and housing quality
Iwata, Shinichiro
;
Yamaga, Hisaki
- In:
Journal of housing economics
17
(
2008
)
3
,
pp. 201-211
Persistent link: https://www.econbiz.de/10003772208
Saved in:
10
Supply-chain culture clashes in Europe : Pitfalls in Japanese service opererations
Koster, René de
(
contributor
);
Shinohara, M.
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003277692
Saved in:
1
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4
5
6
7
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