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~subject:"Job satisfaction"
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EVALUATING THE IMPACT OF BANKI...
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Job satisfaction
Service quality
21,815
Dienstleistungsqualität
20,898
Customer satisfaction
15,560
Kundenzufriedenheit
13,904
Consumer behaviour
9,352
Konsumentenverhalten
9,075
Relationship marketing
7,311
Beziehungsmarketing
7,230
Perception
5,917
Wahrnehmung
5,230
Qualitätsmanagement
2,817
Quality management
2,770
Wirtschaftsprüfung
2,515
Financial audit
2,513
USA
2,011
United States
1,980
Krankenhaus
1,946
Hospital
1,941
Deutschland
1,889
Germany
1,853
Theorie
1,780
Theory
1,780
Health care
1,660
Gesundheitsversorgung
1,619
Customer service
1,504
Online retailing
1,426
Online-Handel
1,426
Kundenservice
1,399
Product quality
1,396
Produktqualität
1,376
Satisfaction
1,348
Arbeitszufriedenheit
1,307
Gesundheitswesen
1,304
customer satisfaction
1,298
Health care system
1,288
Emotion
1,210
Brand image
1,197
service quality
1,195
Markenimage
1,180
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Undetermined
629
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236
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Article
1,118
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194
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1
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1,051
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1,051
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47
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47
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43
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43
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34
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34
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29
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20
research-article
16
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10
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10
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9
Fallstudie
9
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3
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3
Sammelwerk
3
Sammlung
3
Guidebook
2
Ratgeber
2
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2
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1
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1
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English
1,259
German
56
Author
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Svensson, Göran
10
Karatepe, Osman M.
9
Stock-Homburg, Ruth
8
Evanschitzky, Heiner
6
Lee, Wang-Sheng
6
Rod, Michel
6
Ashill, Nicholas J.
5
Frey, Regina Viola
5
Fuchs, Gerhard
5
Gazzoli, Gabriel
5
Homburg, Christian
5
Kim, Woo Gon
5
McKinnish, Terra G.
5
Pantouvakis, Angelos
5
Schüller, Anne M.
5
Söderlund, Magnus
5
Wong, IpKin Anthony
5
Babakus, Emin
4
Briggs, Elten
4
Guchait, Priyanko
4
Han, Heesup
4
Hancer, Murat
4
Kantabutra, Sooksan
4
Lee, Choong-Ki
4
Mittal, Vikas
4
Naidoo, Perunjodi
4
Petrick, James F.
4
Rangnekar, Santosh
4
Wieseke, Jan
4
Yavas, Ugur
4
Allenby, Greg M.
3
Alrawadieh, Zaid
3
Altinay, Levent
3
Auh, Seigyoung
3
Avery, Gayle C.
3
Balaji, M. S.
3
Biswas, Soumendu
3
Boselie, Paul
3
Carruthers, Janet
3
Chadi, Adrian
3
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Kassel University Press GmbH
2
Jacobs Verlag
1
National Bureau of Economic Research
1
Springer Fachmedien Wiesbaden
1
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International journal of hospitality management
64
Journal of business research : JBR
28
Journal of retailing and consumer services
21
International journal of contemporary hospitality management
20
The journal of services marketing
19
Journal of hospitality marketing & management
18
Tourism management : research, policies, practice
16
The service industries journal
14
The international journal of human resource management
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Industrial marketing management : the international journal for industrial and high-tech firms
11
Journal of vocational behavior
11
The journal of business & industrial marketing
10
Journal of service management
9
Journal of travel and tourism marketing
9
Services marketing quarterly
9
Tourism management perspectives : TMP
9
Global business and finance review
8
Health care management review : HCM review
8
Journal of business ethics : JOBE
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
International journal of services and operations management : IJSOM
7
Journal of business and psychology
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of hospitality and tourism insights
7
Tourism analysis : an interdisciplinary tourism & hospitality journal
7
Career development international : the journal for executive, consultants, academics and individuals
6
International journal of business excellence
6
International journal of quality and service sciences
6
Journal of air transport management
6
Journal of marketing
6
Journal of service research : JSR
6
Marketing intelligence & planning
6
Service business
6
Cogent business & management
5
Discussion paper series / IZA
5
European journal of marketing : EJM
5
Global business review
5
Group & organization management : an international journal
5
Human resource management
5
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ECONIS (ZBW)
1,293
Other ZBW resources
18
BASE
1
USB Cologne (EcoSocSci)
1
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1
Festival attributes and perceptions : a meta-analysis of relationships with satisfaction and
loyalty
Tanford, Sarah
;
Jung, Shinyong
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 209-220
Persistent link: https://www.econbiz.de/10011708210
Saved in:
2
Employee satisfaction survey on the life insurance industry
Cristian, Benţe Corneliu
;
Maria, Bente Florina
- In:
Acta Universitatis Danubius / Oeconomica
10
(
2014
)
4
,
pp. 145-154
Persistent link: https://www.econbiz.de/10011508314
Saved in:
3
Assessing pet industry in Korea using service quality improvement gap model
Song, Hae-Geun
;
Lim, Sung-Uk
- In:
International journal of technology, policy and …
15
(
2015
)
1
,
pp. 2-20
Persistent link: https://www.econbiz.de/10011419237
Saved in:
4
Moderating role of religion in the relationship between
SERVQUAL
dimensions and hotel guest satisfaction
Ezeh, Precious Chikezie
;
Okeke, Titus Chukwuemezie
; …
- In:
Journal of Islamic marketing
13
(
2022
)
12
,
pp. 2542-2562
Persistent link: https://www.econbiz.de/10013536340
Saved in:
5
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on
loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
Saved in:
6
The moderating effect of competitive status on the relationship between customer satisfaction and retention
Chen, Chun-mei
;
Liu, Hsian-Ming
- In:
Total quality management & business excellence
30
(
2019
)
7
,
pp. 721-744
Persistent link: https://www.econbiz.de/10012199782
Saved in:
7
Investigating temporal effects of risk perceptions and satisfaction on customer
loyalty
Ha, Hong Youl
;
Son, Hee-young
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
Saved in:
8
Satisfaction with service recovery : moderating effect of age in word-of-mouth
Moliner-Velázquez, Beatriz
;
Ruiz-Molina, María-Eugenia
; …
- In:
The journal of consumer marketing
32
(
2015
)
6
,
pp. 470-484
Persistent link: https://www.econbiz.de/10011485855
Saved in:
9
The influence of servant leadership on restaurant employee engagement
Carter, Danon
;
Baghurst, Timothy
- In:
Journal of business ethics : JOBE
124
(
2014
)
3
,
pp. 453-464
Persistent link: https://www.econbiz.de/10010431360
Saved in:
10
Enhancing service
loyalty
: the roles of delight, satisfaction, and service quality
Ahrholdt, Dennis C.
;
Gudergan, Siegfried P.
;
Ringle, …
- In:
Journal of travel research : a quarterly publication of …
56
(
2017
)
4
,
pp. 436-450
Persistent link: https://www.econbiz.de/10011672215
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