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~subject:"Job satisfaction"
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Job satisfaction
Service quality
21,628
Dienstleistungsqualität
20,877
Customer satisfaction
15,448
Kundenzufriedenheit
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Cognition
11,633
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Customer service
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Bildungsniveau
1,384
Educational achievement
1,331
Product quality
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customer satisfaction
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Karatepe, Osman M.
10
Svensson, Göran
10
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8
Stock-Homburg, Ruth
8
Evanschitzky, Heiner
6
Lee, Wang-Sheng
6
Rod, Michel
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5
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5
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5
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5
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5
Schüller, Anne M.
5
Söderlund, Magnus
5
Altinay, Levent
4
Babakus, Emin
4
Briggs, Elten
4
Guchait, Priyanko
4
Han, Heesup
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Hancer, Murat
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Hetschko, Clemens
4
Kantabutra, Sooksan
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Lee, Choong-Ki
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Mittal, Vikas
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Naidoo, Perunjodi
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Petrick, James F.
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Wieseke, Jan
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Alrawadieh, Zaid
3
Auh, Seigyoung
3
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1
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International journal of hospitality management
57
Journal of business research : JBR
28
Journal of vocational behavior
23
Journal of retailing and consumer services
21
International journal of contemporary hospitality management
20
The journal of services marketing
20
Journal of hospitality marketing & management
18
The service industries journal
14
Tourism management : research, policies, practice
14
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Industrial marketing management : the international journal for industrial and high-tech firms
11
The journal of business & industrial marketing
10
Journal of business ethics : JOBE
9
Journal of service management
9
Journal of travel and tourism marketing
9
Services marketing quarterly
9
The international journal of human resource management
9
Global business and finance review
8
Health care management review : HCM review
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Tourism management perspectives : TMP
8
International journal of services and operations management : IJSOM
7
Journal of hospitality and tourism insights
7
Tourism analysis : an interdisciplinary tourism & hospitality journal
7
Cogent business & management
6
International journal of business excellence
6
International journal of quality and service sciences
6
Journal of air transport management
6
Journal of business and psychology
6
Journal of career development
6
Journal of marketing
6
Journal of service research : JSR
6
Marketing intelligence & planning
6
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
6
Service business
6
Career development international : the journal for executive, consultants, academics and individuals
5
Discussion paper series / IZA
5
European journal of marketing : EJM
5
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ECONIS (ZBW)
1,279
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1
What e-SERVPERF in recruiting websites does affect users’ perceived value, satisfaction, and revisit intention in Korea?
Cho, Chul-Ho
;
Hyŏn, Chae-hun
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 818-835
Persistent link: https://www.econbiz.de/10011581099
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2
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
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3
Subscription intentions for ChatGPT plus : a look at user satisfaction and self-efficacy
Jo, Hyeon
- In:
Marketing intelligence & planning
42
(
2024
)
6
,
pp. 1052-1073
Persistent link: https://www.econbiz.de/10015056947
Saved in:
4
Customer-oriented constructive deviance as a reaction to organizational injustice toward customers
Gong, Taeshik
;
Sun, Pengchang
;
Kang, Min Jung
- In:
The Cornell hospitality quarterly
63
(
2022
)
1
,
pp. 119-135
Persistent link: https://www.econbiz.de/10012800216
Saved in:
5
The moderating role of nationality on the satisfaction loyalty link : evidence from the tourism industry
Pantouvakis, Angelos
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1174-1187
Persistent link: https://www.econbiz.de/10009793740
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6
Leadership styles and customer loyalty : a lesson from emerging Southeast Asia's airlines industry
Rizan, Mohamad
;
Ari Warokka
;
Wibowo, Agus
;
Febrilia, Ika
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
9
,
pp. 477-488
Persistent link: https://www.econbiz.de/10012670927
Saved in:
7
Service-oriented organizational citizenship behavior in restaurants : an empirical study from Pakistan
Bhutto, Sana Arz
;
Jamal, Yasir
;
Rafiq, Asim
;
Nisa, Noor Un
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
11
,
pp. 67-77
Persistent link: https://www.econbiz.de/10012670986
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8
Service productivity, satisfaction, and the impact on service firm performance
Rew, Dongjun
;
Siguaw, Judy A.
;
Sheng, Xiaojing
- In:
Services marketing quarterly
41
(
2020
)
4
,
pp. 344-357
Persistent link: https://www.econbiz.de/10012607279
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9
Being moved or being satisfied? : the effect of unexpected acts of personal kindness in hospitality service encounters
Griessmair, Michele
;
Han, Spring H.
;
Masuda, Hisashi
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 267-288
Persistent link: https://www.econbiz.de/10013256798
Saved in:
10
Responsible service employee behaviour and its impact on customer satisfaction during the coronavirus crisis
Oikarinen, Eeva-Liisa
;
Söderlund, Magnus
- In:
The international review of retail, distribution and …
32
(
2022
)
2
,
pp. 184-200
Persistent link: https://www.econbiz.de/10013274211
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