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Customer integration 4.0 : leveraging customer knowledge in innovation processes by using digital technologies
Füller, Kathrin Jasmin - 2017
Persistent link: https://www.econbiz.de/10011809713
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Challenges of social media marketing : an explorative international study of hotels
Högberg, Karin - In: International journal of technology marketing : IJTMkt 12 (2017) 2, pp. 127-141
Persistent link: https://www.econbiz.de/10011745954
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Customer knowledge hiding behavior in service multi-sided platforms
Khelladi, Insaf; Castellano, Sylvaine; Hobeika, Janine; … - In: Journal of business research : JBR 140 (2022), pp. 482-490
Persistent link: https://www.econbiz.de/10013040700
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Is a core-periphery network good for knowledge sharing? : a structural model of endogenous network formation on a crowdsourced customer support forum
Lu, Yingda; Singh, Param Vir; Sun, Baohong - In: Management information systems : mis quarterly 41 (2017) 2, pp. 607-628
Persistent link: https://www.econbiz.de/10011690001
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The advent of customer experiential knowledge management approach (CEKM) : the integration of offline & online experiential knowledge
Jaziri-Bouagina, Dhouha - In: Journal of business research : JBR 94 (2019), pp. 241-256
Persistent link: https://www.econbiz.de/10011947403
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Knowledge reuse for customization : metamodels in an open design community for 3D printing
Kyriakou, Harris; Nickerson, Jeffrey V.; Sabnis, Gaurav - In: Management information systems : mis quarterly 41 (2017) 1, pp. 315-332
Persistent link: https://www.econbiz.de/10011656664
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Testing the antecedents of customer knowledge sharing on social media : a quantitative analysis on Italian consumers
Baima, Gabriele; Santoro, Gabriele; Pellicelli, Anna Claudia - In: International marketing review 39 (2022) 3, pp. 682-705
Persistent link: https://www.econbiz.de/10013396304
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How relationship quality drives knowledge sharing on Facebook brand pages
Siriluck Rotchanakitumnuai; Speece, Mark - In: Journal of international consumer marketing 35 (2023) 3, pp. 276-295
Persistent link: https://www.econbiz.de/10014321472
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Exploring the role of commitment in potential absorptive capacity and its impact on new financial product knowledge : a social media banking perspective
Ho, Ree Chan; Amin, Muslim - In: Journal of financial services marketing 28 (2023) 3, pp. 585-598
Persistent link: https://www.econbiz.de/10014336286
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The role of perceived knowledge on key brand community constructs of trust, involvement and engagement
Haverila, Matti; Haverila, Kai Christian; McLaughlin, … - In: Management research review 47 (2024) 10, pp. 1626-1653
Persistent link: https://www.econbiz.de/10015065531