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The peculiar impact of higher room rates on customers' propensity to book
Schwartz, Zvi; Chen, Chihchien - In: International journal of contemporary hospitality management 22 (2010) 1, pp. 41-55
Persistent link: https://www.econbiz.de/10003943246
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Hedonic motivations and the effectiveness of risk perceptions-oriented revenue management policies
Schwartz, Zvi; Chen, Chih-chien - In: Journal of hospitality & tourism research : JHTR ; the … 36 (2012) 2, pp. 232-250
Persistent link: https://www.econbiz.de/10009546697
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The search for the best deal : how hotel cancellation policies affect the search and booking decisions of deal-seeking customers
Chen, Chih-chien; Schwartz, Zvi; Vargas, Patrick - In: International journal of hospitality management 30 (2011) 1, pp. 129-135
Persistent link: https://www.econbiz.de/10008821977
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Understanding active loyalty behavior in hotel reward programs through customers' switching costs and perceived program value
Xie, Karen Lijia; Xiong, Lina; Chen, Chih-Chien; Hu, Clark - In: Journal of travel and tourism marketing 32 (2015) 3/4, pp. 308-324
Persistent link: https://www.econbiz.de/10011312527
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Progress in loyalty program research : facts, debates, and future research
Xie, Karen L.; Chen, Chih-chien - In: Journal of hospitality marketing & management 22 (2013) 5/6, pp. 463-489
Persistent link: https://www.econbiz.de/10010127368
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Online consumer review factors affecting offline hotel popularity : evidence from Tripadvisor
Xie, Karen L.; Chen, Chihchien; Wu, Shinyi - In: Journal of travel and tourism marketing 33 (2016) 1/3, pp. 211-223
Persistent link: https://www.econbiz.de/10011484734
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The influence of celebrity chefs on restaurant customers’ behavior
Chen, YangSu; Raab, Carola; Chen, Chihchien - In: Journal of hospitality marketing & management 26 (2017) 5, pp. 489-510
Persistent link: https://www.econbiz.de/10011754000
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Haute couture-to-table? : a study of luxury fashion-brand restaurants/Cafés
Chen, Chihchien; Kim, Esther L.; Schuckert, Markus - In: Journal of global scholars of marketing science : … 33 (2023) 2, pp. 312-325
Persistent link: https://www.econbiz.de/10014251321
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Book now, pay later : the effects of delays in payments and temporal distance on consumers' perceptions and purchase intention
Jang, Yisak; Miao, Li; Chen, Chihchien - In: Journal of revenue and pricing management 22 (2023) 5, pp. 374-384
Persistent link: https://www.econbiz.de/10014372672
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From OTA interface design to hotels' revenues : the impact of sorting and filtering functionalities on consumer choices
Loosschilder, Gerard H.; Rest, Jean-Pierre van der; … - In: Journal of revenue and pricing management 16 (2017) 2, pp. 125-138
Persistent link: https://www.econbiz.de/10011705690