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Customers' preferences for new technology-based self-services versus human interaction services in hotels
Kattara, Hanan Saad; El-Said, Osman Ahmed - In: Tourism and hospitality research : the surrey quarterly … 13 (2013) 2, pp. 67-82
Persistent link: https://www.econbiz.de/10010365343
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Antecedents and consequences of new technology application behavior on word of mouth : the moderating roles of perceived interactivity
Liu, Chih-Hsing; Horng, Jeou-Shyan; Chou, Sheng-Fang; … - In: Journal of hospitality marketing & management 31 (2022) 7, pp. 872-898
Persistent link: https://www.econbiz.de/10013357143
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The roles of health consciousness and service quality toward customer purchase decision
Tung Tran Anh; Pham Ngan Thi; Kien, Pham Van; Linh … - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 8, pp. 345-351
Persistent link: https://www.econbiz.de/10012670689
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Are customers willing to pay for corporate social responsibility? : a study of individual-specific mediators
Yuen, Kum Fai; Thai, Vinh V.; Wong, Yiik Diew - In: Total quality management & business excellence : an … 27 (2016) 7/8, pp. 912-926
Persistent link: https://www.econbiz.de/10011581248
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Relationship between brand experience and brand loyalty, mediators : satisfaction and brand trust : a conceptual framework
Ramakrishnan, Ruchika - In: Business analyst : a refereed journal of Shri Ram … 42 (2021) 2, pp. 25-42
Persistent link: https://www.econbiz.de/10013465086