Narrow search
Showing 1 - 10 of 3,094
Cover Image
Role of alliance brand awareness on customer's behavioural response and satisfaction : case of "sky team" global airline alliance
Kassir, Ali Mohammad - In: EuroMed journal of management : EMJM 6 (2024) 1, pp. 72-99
Persistent link: https://www.econbiz.de/10014490987
Cover Image
Service failure and recovery in a strategic airline alliance context : interplay of locus of service failure and social identity
Weber, Karin; Sparks, Beverley - In: Journal of travel and tourism marketing 27 (2010) 6, pp. 547-564
Persistent link: https://www.econbiz.de/10008737059
Cover Image
Research note: Positioning strategies of global airline alliances from the consumer's perspective
López-Bonilla, Jesús Manuel; López-Bonilla, Luis Miguel - In: Tourism economics : the business and finance of tourism … 19 (2013) 1, pp. 203-208
Persistent link: https://www.econbiz.de/10009721771
Cover Image
Do global airline alliances influence the passenger's purchase decision?
Wang, Stephen W. - In: Journal of air transport management 37 (2014), pp. 53-59
Persistent link: https://www.econbiz.de/10010374534
Cover Image
Brand relationship between global airline alliances and their member airlines
Chung, Yi-Shih; Feng, Cheng-min - In: Journal of air transport management 55 (2016), pp. 222-233
Persistent link: https://www.econbiz.de/10011547866
Cover Image
The impact of congruity and country image on global brand alliance evaluation
Hao, Andy Wei; Hu, Michael Y.; Bruning, Edward R.; Liu, Xin - In: Journal of international consumer marketing 25 (2013) 2, pp. 107-123
Persistent link: https://www.econbiz.de/10009737339
Cover Image
Quality of physical surroundings and service encounters, airfare, trust and intention during the flight : age-group difference (young, middle-aged, and mature)
Han, Heesup; Hwang, Jinsoo - In: International journal of contemporary hospitality management 27 (2015) 4, pp. 585-607
Persistent link: https://www.econbiz.de/10011326581
Cover Image
The Effects of Perceived Justice on Customers' Recovery Satisfaction and Customers' Trust in Domestic Airline Companies
Kazemi, Mehdi - 2013
the effect of the perceived justice by the airline customers in the process of resolving their complaints on their …
Persistent link: https://www.econbiz.de/10013074575
Cover Image
Flight ticket booking app on mobile devices : examining the determinants of individual intention to use
Mohd Suki, Norazah; Norbayah Mohd Suki - In: Journal of air transport management 62 (2017), pp. 146-154
Persistent link: https://www.econbiz.de/10011722270
Cover Image
The impact of the COVID-19 pandemic on tourists' air travel intentions : the role of perceived health risk and trust in the airline
Garaus, Marion; Hudáková, Melánia - In: Journal of air transport management 103 (2022), pp. 1-8
Persistent link: https://www.econbiz.de/10013364323