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Konsumentenverhalten
Electronic Commerce
23,525
E-commerce
20,850
Service quality
20,650
Dienstleistungsqualität
20,634
Taiwan
13,588
Online-Handel
11,032
Online retailing
10,973
Consumer behaviour
10,580
Customer satisfaction
6,947
Kundenzufriedenheit
6,926
Beziehungsmarketing
5,865
Relationship marketing
5,850
Internet
5,637
Theorie
3,471
Theory
3,426
Deutschland
3,388
USA
3,324
United States
3,249
Germany
3,146
Online-Marketing
3,058
Internet marketing
3,021
China
2,896
Social Web
2,694
Social web
2,693
Qualitätsmanagement
2,645
Quality management
2,585
Wirtschaftsprüfung
2,506
Financial audit
2,497
Einzelhandel
2,320
Retail trade
2,258
Digitalisierung
2,153
Welt
2,018
World
2,009
Digitization
1,995
Krankenhaus
1,880
Hospital
1,866
Informationstechnik
1,798
Digitale Plattform
1,697
Information technology
1,696
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All
Undetermined
4,925
Free
2,091
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Article
8,651
Book / Working Paper
1,945
Journal
3
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Article in journal
8,162
Aufsatz in Zeitschrift
8,162
Aufsatz im Buch
469
Book section
469
Graue Literatur
393
Non-commercial literature
393
Working Paper
312
Arbeitspapier
295
Hochschulschrift
220
Thesis
152
Conference paper
79
Konferenzbeitrag
79
Collection of articles of several authors
63
Sammelwerk
63
Aufsatzsammlung
49
Collection of articles written by one author
23
Sammlung
23
Case study
21
Fallstudie
21
Konferenzschrift
16
Amtsdruckschrift
14
Government document
14
Bibliografie enthalten
12
Bibliography included
12
Reprint
9
Guidebook
6
Ratgeber
6
Conference proceedings
5
Handbook
5
Handbuch
5
Bibliografie
3
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2
Article
2
Mehrbändiges Werk
2
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2
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English
10,237
German
342
French
14
Polish
4
Russian
2
Swedish
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Finnish
1
Spanish
1
Serbian
1
Chinese
1
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Author
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Usman, Osly
35
Han, Heesup
30
Mattila, Anna S.
29
Law, Chun Hung Roberts
19
Bauer, Hans H.
17
Benbasat, Izak
17
Hackl, Franz
17
Prentice, Catherine
17
Prybutok, Victor R.
17
Winter-Ebmer, Rudolf
17
Balaji, M. S.
16
Dwivedi, Yogesh Kumar
15
Kalia, Prateek
15
Khare, Arpita
15
Kukar-Kinney, Monika
15
Kumar, Dr. Vinay
15
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Pavlou, Paul A.
14
Rabinovich, Elliot
14
Wu, Luorong
14
Breugelmans, Els
13
Ghose, Anindya
13
Hanks, Lydia
13
Hollebeek, Linda D.
13
Klaus, Philipp
13
Laroche, Michel
13
Schramm-Klein, Hanna
13
Xu, Xun
13
Bilgihan, Anil
12
Chung, Namho
12
Dennis, Charles
12
Forsythe, Sandra
12
Gong, Taeshik
12
Grewal, Dhruv
12
Gursoy, Dogan
12
Kim, Minjeong
12
Martínez-López, Francisco J.
12
Park, Jungkun
12
Prashar, Sanjeev
12
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National Bureau of Economic Research
23
RWTH Aachen
8
Springer Fachmedien Wiesbaden
8
OECD
6
IGI Global
5
Information Resources Management Association
5
Books on Demand GmbH <Norderstedt>
4
Edward Elgar Publishing
2
Friedrich-Schiller-Universität Jena
2
Maastricht Research School of Economics of Technology and Organizations
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
AMCIS <15, 2009, San Francisco, Calif.>
1
Akademie für Technikfolgenabschätzung in Baden-Württemberg
1
Allgemeine Gesellschaft für Philosophie in Deutschland
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Bergische Universität Wuppertal
1
Campus Verlag
1
Center of Market Oriented Product and Production Management
1
Centre de recherche pour l'étude et l'observation des conditions de vie
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Consumer Research and Evaluation Branch
1
Consumer and marketing law
1
Deutschland / Bundeswehr / Universität Hamburg
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
Ekonomski Institut Zagreb
1
Erasmus Research Institute of Management
1
European Marketing Academy
1
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
1
Europäische Kommission / EU Consumer Programme
1
Europäische Kommission / Generaldirektion Gesundheit und Verbraucher
1
Europäische Kommission / Generaldirektion Justiz und Verbraucher
1
Europäische Kommission / Generaldirektion Wettbewerb
1
Fachhochschulbibliothek Münster
1
Forschungsgruppe Konsum und Verhalten
1
Gesellschaft für Innovatives Marketing
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
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Published in...
All
Journal of retailing and consumer services
556
Journal of business research : JBR
299
International journal of hospitality management
234
The journal of services marketing
123
Journal of internet commerce
108
Journal of hospitality marketing & management
101
International journal of electronic marketing and retailing : IJEMR
100
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
96
International journal of contemporary hospitality management
94
Cogent business & management
93
Electronic commerce research
90
Journal of travel and tourism marketing
87
Asia Pacific journal of marketing and logistics
86
The service industries journal
82
Psychology & marketing
77
International journal of retail & distribution management
74
Journal of retailing
73
Services marketing quarterly
66
The international review of retail, distribution and consumer research
66
International journal of consumer studies
63
International journal of internet marketing and advertising : IJIMA
62
Information systems research : ISR
60
Tourism management : research, policies, practice
60
Journal of electronic commerce research : JECR
58
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
58
Management science : journal of the Institute for Operations Research and the Management Sciences
58
International journal of business information systems : IJBIS
57
International journal of retail and distribution management
57
International journal of e-business research : an official publication of the Information Resources Management Association
56
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
52
International journal of electronic commerce : IJEC
51
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
50
Journal of service research : JSR
49
Journal of the Academy of Marketing Science
49
Service business
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
Journal of fashion marketing and management
44
Technological forecasting & social change : an international journal
42
Journal of management information systems : JMIS
41
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Source
All
ECONIS (ZBW)
10,577
EconStor
19
OLC EcoSci
2
USB Cologne (EcoSocSci)
1
Showing
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10
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10,599
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date (oldest first)
1
Understanding post-adoption behaviors of e-service users in the context of online travel services
Li, Hongxiu
;
Liu, Yong
- In:
Information & management : the internat. journal of …
51
(
2014
)
8
,
pp. 1043-1052
Persistent link: https://www.econbiz.de/10010466467
Saved in:
2
Functional quality and hedonic quality : a study of the dimensions of e-service quality in online travel agencies
Bernardo, Merce
;
Marimon, Frederic
;
Alonso-Almeida, …
- In:
Information & management : the internat. journal of …
49
(
2012
)
7/8
,
pp. 342-347
Persistent link: https://www.econbiz.de/10009696207
Saved in:
3
Online travel purchasing : a literature review
Amaro, Suzanne
;
Duarte, Paulo
- In:
Journal of travel and tourism marketing
30
(
2013
)
7/8
,
pp. 755-785
Persistent link: https://www.econbiz.de/10010246264
Saved in:
4
Chinese customers' evaluation of travel website quality : a decision-tree analysis
Sun, Ping
;
Cárdenas, David A.
;
Harrill, Rich
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 476-497
Persistent link: https://www.econbiz.de/10011499274
Saved in:
5
The evolution of expectations of and attitudes toward online travel agencies over time
Ha, Hong Youl
;
Janda, Swinder
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 966-980
Persistent link: https://www.econbiz.de/10011627393
Saved in:
6
The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz
- In:
Economic research
30
(
2017
)
1,2
,
pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
Saved in:
7
The influence of website quality dimensions on e-purchasing behaviour and e-loyalty : a comparative study of Egyptian travel agents and hotels
Abou-Shouk, Mohamed A.
;
Khalifa, Gamal S.
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 608-623
Persistent link: https://www.econbiz.de/10011729156
Saved in:
8
Feeling leads to believing : a Kansei-based approach to explore website users' purchase intention in the travel agency sector
Chang, Kuo-Chien
- In:
Information systems and e-business management : ISeB
15
(
2017
)
1
,
pp. 21-50
Persistent link: https://www.econbiz.de/10011711666
Saved in:
9
Unveiling the role of information levels in consumers' evaluative process on opaque-selling hotel websites
Chen, Hsiangting Shatina
;
Jai, Tun-Min
;
Yuan, Jingxue
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2139-2158
Persistent link: https://www.econbiz.de/10011783590
Saved in:
10
Internet-banking customer analysis based on perceptions of service quality in
Taiwan
Liang, Chih-Chin
;
Wu, Pei-Ching
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
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