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Konsumentenverhalten
Schätzung
130,373
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124,215
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30,519
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29,787
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20,655
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7,919
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7,152
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6,684
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6,621
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6,598
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6,345
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6,337
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6,211
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6,151
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6,054
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Han, Heesup
56
Mattila, Anna S.
33
Huber, Frank
22
Usman, Osly
20
Law, Chun Hung Roberts
18
Prentice, Catherine
18
Cherchye, Laurens
15
Hyun, Sunghyup Sean
15
Line, Nathaniel D.
15
McColl-Kennedy, Janet R.
15
Vermeulen, Frederic
15
Balaji, M. S.
14
Bauer, Hans H.
13
Bilgihan, Anil
13
Hanks, Lydia
13
Rock, Bram de
13
Sommer, Martin
13
Wong, IpKin Anthony
13
Gong, Taeshik
12
Gustafsson, Anders
12
Jang, Soocheong
12
Klaus, Philipp
12
Miao, Li
12
Prybutok, Victor R.
12
Gursoy, Dogan
11
Kim, Jinkyung Jenny
11
Lee, Seonjeong
11
Propper, Carol
11
So, Kevin Kam Fung
11
Tanford, Sarah
11
Wangenheim, Florian von
11
Abaluck, Jason
10
Ali, Faizan
10
Hollebeek, Linda D.
10
Kim, Woo Gon
10
Lee, Jin-soo
10
Qu, Hailin
10
Quach, Sara
10
Seru, Amit
10
Sharma, Piyush
10
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National Bureau of Economic Research
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Springer Fachmedien Wiesbaden
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2
Federal Reserve Bank of New York
2
Sonderforschungsbereich Quantifikation und Simulation Ökonomischer Prozesse
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California Agricultural Experiment Station / Department of Agricultural and Resource Economics
1
Center for Economic Research <Tilburg>
1
Centre for Economic Performance
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Eberhard Karls Universität Tübingen
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Erasmus Research Institute of Management
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Eric Cuvillier <Firma>
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Escola de Pós-Graduação em Economia <Rio de Janeiro>
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INFRAS
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Institutul Central de Cercetări Economice <Bukarest>
1
Institutul de Economia Comerţului Interior şi a Turismului
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International Research Conference on Household Heterogeneity and Policy Relevance <2022, Brüssel>
1
Justus-Liebig-Universität Gießen / Institut für Agrarpolitik und Marktforschung
1
Logos Verlag Berlin
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Opportunity Insights Team
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Peter Lang GmbH
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Rumänien / Ministerul Comerţului Interior
1
Schweiz / Eidgenössisches Departement für Umwelt, Verkehr, Energie und Kommunikation
1
Surrey Energy Economics Centre
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International journal of hospitality management
334
Journal of retailing and consumer services
243
Journal of business research : JBR
139
Journal of hospitality marketing & management
132
International journal of contemporary hospitality management
125
The journal of services marketing
110
Journal of travel and tourism marketing
99
Services marketing quarterly
68
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
66
The service industries journal
65
Tourism management : research, policies, practice
56
Cogent business & management
50
Journal of service research : JSR
50
Working paper / National Bureau of Economic Research, Inc.
49
NBER working paper series
43
NBER Working Paper
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Service business
39
Asia Pacific journal of marketing and logistics
36
Psychology & marketing
33
Amfiteatru economic : an economic and business research periodical
32
Journal of service management
32
Journal of hospitality and tourism insights
30
Journal of air transport management
29
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
Tourism management perspectives : TMP
28
International journal of services and operations management
26
International journal of services, economics and management
26
Journal of service research
25
The TQM journal : the international review of organizational improvement
25
Applied economics
24
European journal of marketing : EJM
24
Journal of strategic marketing
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
23
Journal of retailing
23
Journal of the Academy of Marketing Science
23
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
23
Total quality management & business excellence
23
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ECONIS (ZBW)
6,684
EconStor
70
USB Cologne (EcoSocSci)
2
OLC EcoSci
1
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1
Understanding regulatory focuses : the role of employees' regulatory focus in stress coping styles, and turnover intent to a five-star hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 283-307
Persistent link: https://www.econbiz.de/10011300082
Saved in:
2
How and when perceived CSR effects interpersonal helping and loyal boosterism : a moderated mediation model
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185239
Saved in:
3
Customer engagement in the hotel industry : perceptions of hotel staff and guests
Järvi, Henna
- In:
International journal of business innovation and research
18
(
2019
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011982392
Saved in:
4
Exploring competitive hotel selection attributes among guests : an importance-performance analysis
Kim, Jinkyung Jenny
;
Lee, Youngseok
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 998-1011
Persistent link: https://www.econbiz.de/10012179515
Saved in:
5
The role of servicescape in hotel buffet restaurant
Lap-Kwong D.
- In:
Inventi impact: service sector
(
2018
)
1
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012145691
Saved in:
6
Customer citizenship as a reaction to hotel's fair treatment of staff : service satisfaction as a mediator
Zoghbi-Manrique-de-Lara, Pablo
;
Suárez-Acosta, Miguel A.
; …
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
2
,
pp. 190-203
Persistent link: https://www.econbiz.de/10011711584
Saved in:
7
Influence of empathy on hotel guests' emotional service experience
Umasuthan, Hamsanandini
;
Park, Oun-Joung
;
Ryu, Jong-Hyun
- In:
The journal of services marketing
31
(
2017
)
6
,
pp. 618-635
Persistent link: https://www.econbiz.de/10011801636
Saved in:
8
What values are perceived by hotel guests?
Levyda, Levyda
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 73-89
Persistent link: https://www.econbiz.de/10011892291
Saved in:
9
Refreshing hotel satisfaction studies by reconfiguring customer review data
Zhou, Lingqiang
;
Ye, Shun
;
Pearce, Philip
;
Wu, Mao-ying
- In:
International journal of hospitality management
38
(
2014
),
pp. 1-10
Persistent link: https://www.econbiz.de/10010364611
Saved in:
10
Recipe for perceived personalization in hotels
Lei, Soey Sut Ieng
;
Wang, Dan
;
Fong, Lawrence Hoc Nang
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457528
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