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Konsumentenverhalten
Consumer behaviour
33
Service quality
33
Dienstleistungsqualität
32
Beziehungsmarketing
31
Relationship marketing
31
Customer satisfaction
25
Gambling
25
Glücksspiel
25
Kundenzufriedenheit
25
Intelligence
16
Intelligenz
16
Emotion
10
Brand management
9
Emotional intelligence
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Artificial intelligence
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Casinos
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Customer engagement
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Künstliche Intelligenz
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Arbeitsleistung
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Brand image
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Customer loyalty
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Markenimage
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Tourism industry
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Tourismuswirtschaft
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COVID-19
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Customer integration
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Customer service
5
Hotel industry
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Hotellerie
5
Kundenintegration
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Kundenservice
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Macau
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Arbeitskräfte
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English
33
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Prentice, Catherine
33
Loureiro, Sandra Maria Correia
4
Wong, IpKin Anthony
4
Wang, Xuequn
3
Woodside, Arch G.
3
Dominique-Ferreira, Sergio
2
Hsiao, Aaron
2
Hua, Lian-Lian
2
Ji, Chunli
2
Nguyen Tuyet-Mai
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Quach, Sara
2
Altinay, Levent
1
Aswin Winardi, Michael
1
Casidy, Riza
1
Chen, Jue
1
Chen, Ying
1
Cotte, June
1
Ferreira, Andreia
1
Guerreiro, João Pedro Silva Martins
1
Han, Xiao Yun
1
Han, Xiaoyun
1
Handsjuk, Nikolai
1
Hu, Lin
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Jin, Ting
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Kadan, Mariam
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Larsen, Anders
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Li, Kefang
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Liu, Matthew Tingchi
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Nandy, Purnima
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Shao, Wei
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Journal of retailing and consumer services
18
Journal of business research : JBR
3
International journal of hospitality management
2
Psychology & marketing
2
International journal of consumer studies
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of strategic marketing
1
Journal of vacation marketing
1
Services marketing quarterly
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The journal of brand management : an international journal
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The service industries journal
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ECONIS (ZBW)
33
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1
Attitudinal and behavioral loyalty amongst casino players in Macau
Prentice, Catherine
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 309-321
Persistent link: https://www.econbiz.de/10010208598
Saved in:
2
Revisiting problem gamblers' harsh gaze on casino services : applying complexity theory to identify exceptional customers
Woodside, Arch G.
;
Prentice, Catherine
;
Larsen, Anders
- In:
Psychology & marketing
32
(
2015
)
1
,
pp. 65-77
Persistent link: https://www.econbiz.de/10011287634
Saved in:
3
Multilevel environment induced impulsive gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
Saved in:
4
Casino marketing, problem gamblers or loyal customers?
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2084-2092
Persistent link: https://www.econbiz.de/10011373152
Saved in:
5
Multiple Ps′ effects on gambling, drinking and smoking : advancing theory and evidence
Prentice, Catherine
;
Cotte, June
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2045-2048
Persistent link: https://www.econbiz.de/10011373175
Saved in:
6
Problem gamblers' harsh gaze on casino services
Prentice, Catherine
;
Woodside, Arch G.
- In:
Psychology & marketing
30
(
2013
)
12
,
pp. 1108-1123
Persistent link: https://www.econbiz.de/10010232490
Saved in:
7
A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
Saved in:
8
Quality, value? – Insights into medical tourists' attitudes and behaviors
Prajitmutita, Lyn Manassannan
;
Perényi, Áron
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 207-216
Persistent link: https://www.econbiz.de/10011528661
Saved in:
9
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
10
Insights into Vodka consumer attitude and purchasing behaviors
Prentice, Catherine
;
Handsjuk, Nikolai
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 7-14
Persistent link: https://www.econbiz.de/10011556583
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