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Internal audit quality : a pol...
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Konsumentenverhalten
Service quality
20,655
Dienstleistungsqualität
20,639
Qualitätsmanagement
16,750
Quality management
14,431
Wirtschaftsprüfung
13,431
Financial audit
12,900
Öffentlicher Sektor
9,493
Public sector
9,076
Customer satisfaction
6,365
Kundenzufriedenheit
6,343
Consumer behaviour
4,381
Theorie
4,305
Theory
4,213
Deutschland
4,159
Beziehungsmarketing
4,151
Relationship marketing
4,142
Germany
3,734
USA
3,492
United States
3,333
Produktqualität
2,249
Product quality
2,247
Krankenhaus
2,231
Internal audit
2,204
Interne Revision
2,194
Hospital
2,141
Corporate Governance
1,858
Health care
1,834
Gesundheitsversorgung
1,811
Corporate governance
1,808
Gesundheitswesen
1,692
Health care system
1,631
Jahresabschlussprüfung
1,540
Großbritannien
1,490
India
1,479
Indien
1,466
Financial statement audit
1,460
United Kingdom
1,405
Standardisierung
1,400
Standardization
1,389
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Undetermined
2,287
Free
728
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Article
3,835
Book / Working Paper
547
Type of publication (narrower categories)
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Article in journal
3,725
Aufsatz in Zeitschrift
3,725
Aufsatz im Buch
108
Book section
108
Graue Literatur
75
Non-commercial literature
75
Hochschulschrift
72
Working Paper
56
Thesis
54
Arbeitspapier
53
Conference paper
30
Konferenzbeitrag
30
Collection of articles of several authors
17
Sammelwerk
17
Bibliografie enthalten
14
Bibliography included
14
Aufsatzsammlung
8
Konferenzschrift
8
Case study
4
Collection of articles written by one author
4
Fallstudie
4
Sammlung
4
Amtsdruckschrift
2
Conference proceedings
2
Government document
2
Fallstudiensammlung
1
Handbook
1
Handbuch
1
Mehrbändiges Werk
1
Mikroform
1
Multi-volume publication
1
Reprint
1
Systematic review
1
Übersichtsarbeit
1
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English
4,282
German
99
Finnish
1
French
1
Swedish
1
Author
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Park, Jungkun
8
Qu, Hailin
8
Sparks, Beverley
8
Wong, IpKin Anthony
8
Wu, Luorong
8
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
Kim, Woo Gon
7
Lee, Seonjeong
7
Lu, Lu
7
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National Bureau of Economic Research
3
IGI Global
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
University of Madras / Department of Commerce
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Christian-Albrechts-Universität zu Kiel / Institut für Agrarökonomie
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Association of Agricultural Economists
1
Friedrich-Schiller-Universität Jena
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
OECD
1
Organisation for Economic Co-Operation and Development
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
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Published in...
All
Journal of retailing and consumer services
230
International journal of hospitality management
193
Journal of business research : JBR
120
The journal of services marketing
106
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
Journal of travel and tourism marketing
64
Services marketing quarterly
64
The service industries journal
63
Cogent business & management
47
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
45
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
39
Service business
36
Journal of service management
32
Asia Pacific journal of marketing and logistics
31
Tourism management : research, policies, practice
30
International journal of quality and service sciences
29
The TQM journal : the international review of organizational improvement
29
The international journal of bank marketing : IJBM
29
Journal of air transport management
28
International journal of services and operations management
27
Psychology & marketing
26
Total quality management & business excellence
26
International journal of services, economics and management
25
Journal of service research
25
Journal of strategic marketing
23
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of retailing
22
International journal of quality & reliability management
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
Quality management journal : QMJ
19
Technological forecasting & social change : an international journal
19
International journal of business information systems : IJBIS
18
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ECONIS (ZBW)
4,379
EconStor
3
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1
Audit quality : what's important to users of audit services
Kilgore, Alan
;
Harrison, Graeme L.
;
Radich, Renee
- In:
Managerial auditing journal
29
(
2014
)
8
,
pp. 776-799
Persistent link: https://www.econbiz.de/10010436667
Saved in:
2
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
Saved in:
3
The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja
;
Slapničar, Sergeja
;
Štumberger, Neža
- In:
Journal of business economics and management
16
(
2015
)
4
,
pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
Saved in:
4
Kundenorientierte Qualitätsdimensionen der Anlageberatungsdienstleistung : ein aktivierungstheoretisch motiviertes Instrumentarium zur Operationalisierung kundenorientierter Qualit...
Holzapfel, Bernd
-
1998
Persistent link: https://www.econbiz.de/10001399084
Saved in:
5
Customer satisfaction with quality of products of food business
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Prague economic papers : a bimonthly journal of …
26
(
2017
)
1
,
pp. 19-35
Persistent link: https://www.econbiz.de/10011622122
Saved in:
6
Kulturabhängiges Qualitätserleben direkter Kunde-Mitarbeiter-Kommunikation
Mang, Paul
-
1998
Persistent link: https://www.econbiz.de/10012699714
Saved in:
7
The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
Saved in:
8
Consumer's perception of webiste service quality : an empirical study
Ahmad, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of internet commerce
15
(
2016
)
2
,
pp. 125-141
Persistent link: https://www.econbiz.de/10011636454
Saved in:
9
Exploring service quality : a critical review of literature
Bandyopadhyay, Nirmalya
- In:
International journal of Indian culture and business …
13
(
2016
)
3
,
pp. 358-377
Persistent link: https://www.econbiz.de/10011665095
Saved in:
10
Internet-banking customer analysis based on perceptions of service quality in Taiwan
Liang, Chih-Chin
;
Wu, Pei-Ching
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
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