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Konsumentenverhalten
Consumer behaviour
11
Dienstleistungsqualität
8
Service quality
8
China
7
Customer satisfaction
5
Hong Kong
5
Hongkong
5
Kundenzufriedenheit
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Market
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Market entry
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English
11
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Luk, Sherriff T. K.
7
Sharma, Piyush
5
Chen, Ivy S. N.
4
Liu, Ben Shaw-ching
3
Tsiotsou, Rodoula H.
2
Yip, Leslie S. C.
2
Aiken, K. Damon
1
Cardinali, Silvio
1
Fetter, Richard
1
Furrer, Olivier
1
Huang, Tseng-Lung
1
Karahanna, Elena
1
Liu, Qianqian Ben
1
Lloyd, Alison E.
1
Mackoy, Robert
1
Ogasavara, Mario Henrique
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The journal of services marketing
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of international consumer marketing
1
Journal of internet commerce
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Management information systems : mis quarterly
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Technological forecasting & social change : an international journal
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The journal of brand management : an international journal
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ECONIS (ZBW)
11
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1
Dimensions of Internet Commerce Trust
Aiken, K. Damon
;
Mackoy, Robert
;
Liu, Ben Shaw-ching
; …
- In:
Journal of internet commerce
6
(
2007
)
4
,
pp. 1-25
Persistent link: https://www.econbiz.de/10003758734
Saved in:
2
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
-
2016
Persistent link: https://www.econbiz.de/10011560272
Saved in:
3
Delineating the role of mood maintenance in augmenting reality (AR) service experiences : an application in tourism
Huang, Tseng-Lung
;
Tsiotsou, Rodoula H.
;
Liu, Ben Shaw-ching
- In:
Technological forecasting & social change : an …
189
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014266207
Saved in:
4
An examination of the differences in retail service evaluation between domestic and tourist shoppers in Hong Kong
Lloyd, Alison E.
;
Yip, Leslie S. C.
;
Luk, Sherriff T. K.
- In:
Tourism management : research, policies, practice
32
(
2011
)
3
,
pp. 520-533
Persistent link: https://www.econbiz.de/10008907745
Saved in:
5
Exploring the role of IND-COL as a moderator in the comprehensive service evaluation model
Sharma, Piyush
;
Chen, Ivy S. N.
;
Luk, Sherriff T. K.
- In:
Journal of international consumer marketing
24
(
2012
)
1/2
,
pp. 129-142
Persistent link: https://www.econbiz.de/10009545340
Saved in:
6
Shopping motivation as a moderator in the retail service evaluation
Luk, Sherriff T. K.
;
Sharma, Piyush
;
Chen, Ivy S. N.
- In:
The journal of services marketing
27
(
2013
)
1
,
pp. 40-48
Persistent link: https://www.econbiz.de/10009723106
Saved in:
7
Gender and age as moderators in the service evaluation process
Sharma, Piyush
;
Chen, Ivy S. N.
;
Luk, Sherriff T. K.
- In:
The journal of services marketing
26
(
2012
)
2
,
pp. 102-114
Persistent link: https://www.econbiz.de/10009568252
Saved in:
8
The moderator effect of monetary sales promotion on the relationship between brand trust and purchase behaviour
Luk, Sherriff T. K.
;
Yip, Leslie S. C.
- In:
The journal of brand management : an international journal
15
(
2007/08
)
6
,
pp. 452-464
Persistent link: https://www.econbiz.de/10003745629
Saved in:
9
Challenges and opportunities for marketers in the emerging markets
Sharma, Piyush
;
Luk, Sherriff T. K.
;
Cardinali, Silvio
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 210-216
Persistent link: https://www.econbiz.de/10011855300
Saved in:
10
Tourist shoppers' evaluation of retail service : a study of cross-border versus international outshoppers
Sharma, Piyush
;
Chen, Ivy S. N.
;
Luk, Sherriff T. K.
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
3
,
pp. 392-419
Persistent link: https://www.econbiz.de/10011900482
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