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Konsumentenverhalten
Italien
63,017
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40,434
Service quality
20,649
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20,633
South Africa
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17,072
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13,756
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7,324
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7,063
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5,905
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5,876
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5,397
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5,269
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5,016
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4,621
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4,557
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4,369
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4,346
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4,322
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3,941
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3,829
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3,697
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3,622
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3,567
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2,945
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2,558
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2,502
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18
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17
Line, Nathaniel D.
17
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17
Prayag, Girish
17
Wong, IpKin Anthony
17
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16
Gustafsson, Anders
16
Balaji, M. S.
15
Hanks, Lydia
15
Prybutok, Victor R.
15
Aksoy, Lerzan
14
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14
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13
Sparks, Beverley
13
Söderlund, Magnus
13
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13
Ahn, Jiseon
12
Gong, Taeshik
12
Gursoy, Dogan
12
Huber, Frank
12
Mittal, Vikas
12
Qu, Hailin
12
Rather, Raouf Ahmad
12
Sommer, Martin
12
Vecchio, Riccardo
12
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11
Kim, Woo Gon
11
Paul, Justin
11
Propper, Carol
11
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11
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11
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11
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IGI Global
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
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2
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2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Black Housewives' League of SA
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
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1
Deutsche Bundespost / Postdienst
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Doxa Istituto per le richerche statistische e l'analisi dell'opinione pubblica
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1
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1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Institut für Handelsmanagement <Münster (Westf)>
1
Institut für Markt- und Meinungsforschung
1
Institut für Zukunftsstudien und Technologiebewertung
1
Institute of Leadership and Management <London>
1
Institutet för Ekonomisk Forskning <Lund>
1
Josef Eul Verlag GmbH
1
Marketing Research Symposium <1977, Bloomington, Ind.>
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Journal of retailing and consumer services
406
International journal of hospitality management
265
Journal of business research : JBR
200
The journal of services marketing
142
Journal of travel and tourism marketing
116
Journal of hospitality marketing & management
110
International journal of contemporary hospitality management
103
Cogent business & management
89
The service industries journal
85
Services marketing quarterly
77
Journal of air transport management
71
Tourism management : research, policies, practice
66
Psychology & marketing
61
Journal of service research : JSR
59
International journal of consumer studies
57
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
57
Asia Pacific journal of marketing and logistics
56
Service business
50
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
50
Journal of service management
49
Journal of strategic marketing
46
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
43
The international journal of bank marketing : IJBM
43
European journal of marketing : EJM
42
International journal of electronic marketing and retailing : IJEMR
40
Tourism management perspectives : TMP
40
Journal of the Academy of Marketing Science
38
International journal of retail & distribution management
37
The international review of retail, distribution and consumer research
37
International journal of retail and distribution management
36
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
35
Journal of retailing
35
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
33
The TQM journal : the international review of organizational improvement
33
International journal of business information systems : IJBIS
32
International journal of quality and service sciences
32
Journal of Asian finance, economics and business : JAFEB
31
International journal of services, economics and management
30
International journal of services and operations management
29
Journal of internet commerce
29
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ECONIS (ZBW)
7,967
EconStor
20
OLC EcoSci
2
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1
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7,989
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1
Perceptions of premium service and superiority : why do customers pay more for high-value-added domestic
airline
services
in Japan?
Oskaki, Takanori
;
Kubota, Yukihiro
- In:
Journal of air transport management
57
(
2016
),
pp. 196-201
Persistent link: https://www.econbiz.de/10011610997
Saved in:
2
Validating a consumer-based service brand equity (CBSBE) model in the
airline
industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
3
The anomaly of
airline
passenger behavioral intention : a comparison between low-cost and full-service airlines
Auryn Rachma Maulisa
;
Rahayu Hijrah Hati
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
2
,
pp. 75-90
Persistent link: https://www.econbiz.de/10012106923
Saved in:
4
Self-service technology versus traditional service : examining cognitive factors In the purchase of the
airline
ticket
López-Bonilla, Jesús Manuel
;
López Bonilla, Luis Miguel
- In:
Journal of travel and tourism marketing
30
(
2013
)
5/6
,
pp. 497-508
Persistent link: https://www.econbiz.de/10010199555
Saved in:
5
Role of alliance brand awareness on customer's behavioural response and satisfaction : case of "sky team" global
airline
alliance
Kassir, Ali Mohammad
- In:
EuroMed journal of management : EMJM
6
(
2024
)
1
,
pp. 72-99
Persistent link: https://www.econbiz.de/10014490987
Saved in:
6
Customer satisfaction and loyalty : a study of interrelationships and effects in Nigerian domestic
airline
industry
Ganiyu, Rahim A.
- In:
Oradea journal of business and economics
2
(
2017
)
1
,
pp. 7-20
Persistent link: https://www.econbiz.de/10011780634
Saved in:
7
Key drivers of passenger loyalty : a case of Frankfurt-Istanbul flights
Calisir, Nese
;
Basak, Ecem
;
Calisir, Fethi
- In:
Journal of air transport management
53
(
2016
),
pp. 211-217
Persistent link: https://www.econbiz.de/10011546513
Saved in:
8
An exploratory examination of additional ground access trips generated by airport 'meeter-greeters'
Budd, Thomas
- In:
Journal of air transport management
53
(
2016
),
pp. 242-251
Persistent link: https://www.econbiz.de/10011546547
Saved in:
9
Cultural biases in word-of-mouth recommendation : a twelve country study in the
airline
services
industry
Messner, Wolfgang
- In:
Journal of customer behaviour
17
(
2018
)
4
,
pp. 279-305
Persistent link: https://www.econbiz.de/10012050901
Saved in:
10
The role of satisfaction on customer reuse to
airline
services
: an application of Big Data approaches
Park, Eunil
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 370-374
Persistent link: https://www.econbiz.de/10011995650
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