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Comparison of online customer ratings between the eco-labelled and non-eco-labelled hotels of Oslo
Binbasioglu, Hulisi - In: International journal of entrepreneurship and … 24 (2020) 4/5, pp. 358-373
Persistent link: https://www.econbiz.de/10012251193
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Tell it like it is : the effects of differing responses to negative online reviews
Esmark Jones, Carol L.; Stevens, Jennifer L.; … - In: Psychology & marketing 35 (2018) 12, pp. 891-901
Persistent link: https://www.econbiz.de/10011970105
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The effects of hotel attribute performance on electronic word-of-mouth (eWOM) behaviors
Yen, Chih-Lun Alan; Tang, Chun-Hung - In: International journal of hospitality management 76 (2019) 1, pp. 9-18
Persistent link: https://www.econbiz.de/10011981826
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The influence of online ratings and reviews on hotel booking consideration
Gavilan, Diana; Avello, Maria; Martinez-Navarro, Gema - In: Tourism management : research, policies, practice 66 (2018), pp. 53-61
Persistent link: https://www.econbiz.de/10011813809
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When online reviews meet ACSI : how ACSI moderates the effects of online reviews on hotel revenue
Gao, Baojun; Ding, Xiaojie; Chen, Wenbo; Jiang, Xiangmei; … - In: Journal of travel and tourism marketing 37 (2020) 3, pp. 396-408
Persistent link: https://www.econbiz.de/10012289342
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The competitive effects of online reviews on hotel demand
Cho, Sanghoon; Pekgün, Pelin; Janakiraman, Ramkumar; … - In: Journal of marketing 88 (2024) 2, pp. 40-60
Persistent link: https://www.econbiz.de/10014582896
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Do online hotel rating schemes influence booking behaviors?
Casaló, Luis V.; Flavián Blanco, Carlos; Guinalíu, Miguel - In: International journal of hospitality management 49 (2015), pp. 28-36
Persistent link: https://www.econbiz.de/10011377610
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Hotel attribute performance, eWOM motivations, and media choice
Yen, Chih-Lun Alan; Tang, Chun-Hung - In: International journal of hospitality management 46 (2015), pp. 79-88
Persistent link: https://www.econbiz.de/10011301994
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Assessing hotel decision-making of disabled guests : satisfaction correlation study between online comments’ credibility and perceived risk
Zhang, Yan; Yang, Qiongjing - In: Electronic commerce research 21 (2021) 3, pp. 767-786
Persistent link: https://www.econbiz.de/10012698235
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The individual monetary valuation of online hotel ratings
Evangelinos, Christos; Obermeyer, Andy; Bartel, Aaron - 2020
We test the impact of online hotel ratings on the customers' hotel choice using a binary choice experiment where the online rating score is one of the hotels' attributes. Results show that online rating scores have a positive and significant impact on hotel choice. We also calculate the...
Persistent link: https://www.econbiz.de/10012208690