//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Konsumentenverhalten"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service Science and Innovation...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Konsumentenverhalten
Innovationsmanagement
37,446
Innovation management
34,508
Innovation
22,723
Service quality
21,822
Dienstleistungsqualität
21,071
Qualitätsmanagement
16,949
Quality management
15,264
Value creation
14,239
Betriebliche Wertschöpfung
14,075
Dienstleistungssektor
12,476
Service industry
11,470
Deutschland
7,865
Theorie
7,864
Theory
7,742
Dienstleistung
7,095
Customer satisfaction
7,084
Germany
7,069
Kundenzufriedenheit
6,865
Relationship marketing
6,637
Beziehungsmarketing
6,623
Consumer behaviour
6,155
USA
5,004
United States
4,808
Services
4,640
Unternehmenserfolg
4,448
Firm performance
4,376
Produktentwicklung
4,356
Industrie
4,086
SME
4,060
KMU
4,059
Kundenintegration
4,056
Customer integration
4,049
New product development
3,966
Manufacturing industries
3,891
Technischer Fortschritt
3,727
Strategisches Management
3,651
Technological change
3,582
Welt
3,542
World
3,502
more ...
less ...
Online availability
All
Undetermined
3,182
Free
966
Type of publication
All
Article
5,237
Book / Working Paper
857
Journal
1
Type of publication (narrower categories)
All
Article in journal
4,985
Aufsatz in Zeitschrift
4,985
Aufsatz im Buch
243
Book section
243
Hochschulschrift
157
Graue Literatur
151
Non-commercial literature
151
Thesis
119
Working Paper
103
Arbeitspapier
98
Collection of articles of several authors
45
Sammelwerk
45
Conference paper
41
Konferenzbeitrag
41
Aufsatzsammlung
34
Bibliografie enthalten
20
Bibliography included
20
Case study
17
Fallstudie
17
Konferenzschrift
12
Collection of articles written by one author
7
Sammlung
7
Conference proceedings
4
Reprint
4
Amtsdruckschrift
3
Forschungsbericht
3
Government document
3
Guidebook
3
Ratgeber
3
Advisory report
1
Bericht
1
Fallstudiensammlung
1
Festschrift
1
Gutachten
1
Handbook
1
Handbuch
1
Mehrbändiges Werk
1
Mikroform
1
Multi-volume publication
1
Systematic review
1
more ...
less ...
Language
All
English
5,829
German
259
French
3
Polish
3
Swedish
2
Finnish
1
Romanian
1
Russian
1
more ...
less ...
Author
All
Han, Heesup
33
Mattila, Anna S.
26
Hollebeek, Linda D.
22
Prentice, Catherine
22
Usman, Osly
20
McColl-Kennedy, Janet R.
18
Gong, Taeshik
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Bilgihan, Anil
13
Ahn, Jiseon
12
Gustafsson, Anders
12
Hanks, Lydia
12
Klaus, Philipp
12
Kumar, V.
12
Prybutok, Victor R.
12
Carlson, Jamie
11
Jang, Soocheong
11
Loureiro, Sandra Maria Correia
11
Lu, Lu
11
Miao, Li
11
Propper, Carol
11
Quach, Sara
11
Sparks, Beverley
11
Gursoy, Dogan
10
Qu, Hailin
10
Rather, Raouf Ahmad
10
Roy, Sanjit
10
Sharma, Piyush
10
Sreejesh, S.
10
Wong, IpKin Anthony
10
Yi, Youjae
10
Ali, Faizan
9
Grewal, Dhruv
9
Hyun, Sunghyup Sean
9
Lemon, Katherine N.
9
Rahman, Zillur
9
Schreier, Martin
9
Schumann, Jan Hendrik
9
So, Kevin Kam Fung
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
4
National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
3
Friedrich-Schiller-Universität Jena
2
IGI Global
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Svenska Handelshögskolan <Helsinki>
2
United States / President's Committee on Consumer Interests
2
University of Madras / Department of Commerce
2
Christian-Albrechts-Universität zu Kiel
1
Christian-Albrechts-Universität zu Kiel / Institut für Agrarökonomie
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutsche Landwirtschafts-Gesellschaft
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dänemark / Erhvervs- og Byggestyrelsen
1
Erasmus Research Institute of Management
1
European Association of Agricultural Economists
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU
1
Europäische Kommission / Generaldirektion Kommunikation
1
Fachhochschule Salzburg / Studiengang Betriebswirtschaft
1
Fördergesellschaft Marketing (FGM) e.V.
1
Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Harvard Graduate School of Business Administration
1
Institut für Handelsmanagement <Münster (Westf)>
1
Institut für Sozialwissenschaftliche Forschung <München>
1
Institut für Zukunftsstudien und Technologiebewertung
1
Institut servisa i potrebitelʹskoe povedenie graždan
1
Institutet för Ekonomisk Forskning <Lund>
1
International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
1
Lebensmitteltage <1, 2006, Frankfurt, Main; Soden, Taunus>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
NetLibrary, Inc
1
OECD
1
Organisation for Economic Co-Operation and Development
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer-Verlag GmbH
1
TNS, Taylor Nelson Sofres Plc / Political and Social
1
Technische Universität Dresden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
301
International journal of hospitality management
233
Journal of business research : JBR
195
The journal of services marketing
130
Journal of hospitality marketing & management
80
International journal of contemporary hospitality management
79
The service industries journal
79
Journal of travel and tourism marketing
71
Services marketing quarterly
69
Journal of service research : JSR
59
Cogent business & management
53
Journal of service management
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
45
Service business
42
Asia Pacific journal of marketing and logistics
40
Journal of strategic marketing
40
International journal of quality and service sciences
37
Technological forecasting & social change : an international journal
36
Tourism management : research, policies, practice
36
Psychology & marketing
34
The international journal of bank marketing : IJBM
34
Journal of the Academy of Marketing Science
33
Industrial marketing management : the international journal for industrial and high-tech firms
31
Journal of service research
31
Journal of marketing
30
The TQM journal : the international review of organizational improvement
30
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
29
International journal of electronic marketing and retailing : IJEMR
29
Journal of air transport management
29
Marketing intelligence & planning
29
European journal of marketing : EJM
28
International journal of services and operations management
28
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
28
Journal of internet commerce
28
Total quality management & business excellence
28
International journal of services, economics and management
26
Journal of retailing
26
Journal of hospitality and tourism insights
25
Journal of service theory and practice
25
more ...
less ...
Source
All
ECONIS (ZBW)
6,090
EconStor
5
Showing
1
-
10
of
6,095
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Antecedents of co-creation intention and their role in developing technology-based new
services
via customer involvement : a conceptual analysis
Sarmah, Bijoylaxmi
;
Rahman, Zillur
- In:
International journal of business excellence
15
(
2018
)
2
,
pp. 239-255
Persistent link: https://www.econbiz.de/10011954242
Saved in:
2
Customer participation, innovative aspects of
services
and outcomes
Nyadzayo, Munyaradzi
;
Leckie, Civilai
;
Johnson, Lester W.
- In:
Marketing intelligence & planning
41
(
2023
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10013532100
Saved in:
3
Exploring antecedents of customer citizenship behaviors in
services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
Saved in:
4
Service relationships and the customer disengagement : engagement conundrum
Bowden, Jana
;
Gabbott, Mark
;
Naumann, Kay
- In:
Journal of marketing management : MM
31
(
2015
)
7/8
,
pp. 774-806
Persistent link: https://www.econbiz.de/10011309054
Saved in:
5
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Sökmen, Alptekin
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Saved in:
6
Role of service characteristics in determining the degree of customer involvement : a typology
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
International journal of services and standards
9
(
2014
)
1
,
pp. 3-18
Persistent link: https://www.econbiz.de/10011283344
Saved in:
7
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
8
Adoption of technology-based
services
: the role of customers' willingness to co-create
Heidenreich, Sven
;
Handrich, Matthias
- In:
Journal of service management
26
(
2015
)
1
,
pp. 44-71
Persistent link: https://www.econbiz.de/10010504650
Saved in:
9
Absorbing customer knowledge : how customer involvement enables service design success
Storey, Chris
;
Larbig, Christine
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011855781
Saved in:
10
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->