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When psychological ownership nurtures satisfaction : a tripartite attitude theory and psychological ownership theory perspective
Jakada, Muhammad Bello; Kurawa, Najib Sabo; Rabi'u, Aliyu; … - In: Rajagiri management journal 16 (2022) 3, pp. 193-212
Purpose: Drawing from tripartite theory of attitude, this study examined whether interaction effect of psychological ownership (cognitive component) changes the nature of the relationship between job satisfaction (affect component) and job performance (behavioral component) toward a higher or...
Persistent link: https://www.econbiz.de/10013411502
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Handling counterproductive behavior caused by customer misbehavior during a pandemic : integrating personal and organizational perspectives
Tan Vo Thanh; Nguyen Phong Nguyen; Le Phuong Thi Ngo; … - In: International journal of hospitality management 107 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10014227659
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How discretionary behaviors promote customer engagement : the role of psychosocial safety climate and psychological capital
Siami, Sahar; Martin, Angela; Gorji, Mohammadbagher; … - In: Journal of management & organization : JMO 28 (2022) 2, pp. 379-397
Persistent link: https://www.econbiz.de/10013270394
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Psychosocial safety climate and psychological capital for positive customer behavioral intentions in service organizations
Siami, Sahar; Gorji, Mohammadbagher; Martin, Angela - In: American journal of business 38 (2023) 1, pp. 1-21
Persistent link: https://www.econbiz.de/10014342256
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Unleashing angst : negative mood, learning goal orientation, psychological empowerment and creative behaviour
To, March L.; Fisher, Cynthia D.; Ashkanasy, Neal M. - In: Human relations 68 (2015) 10, pp. 1601-1622
Persistent link: https://www.econbiz.de/10011375698
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Relational models and engagement : an attachment theory perspective
Byrne, Zinta S.; Albert, Lumina; Manning, Steven; … - In: Journal of managerial psychology 32 (2017) 1, pp. 30-44
Persistent link: https://www.econbiz.de/10011694642
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The impact of AI-enabled service attributes on service hospitableness : the role of employee physical and psychological workload
Qiu, Hailian; Li, Minglong; Bai, Billy; Wang, Ning; Li, … - In: International journal of contemporary hospitality management 34 (2022) 4, pp. 1374-1398
Persistent link: https://www.econbiz.de/10013164613
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Gaining feedback acceptance : leader-member attachment style and psychological safety
London, Manuel; Volmer, Judith; Zyberaj, Jetmir; … - In: Human resource management review 33 (2023) 2, pp. 1-11
Persistent link: https://www.econbiz.de/10014284708
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Can personality traits and daily positive mood buffer the harmful effects of daily negative mood on task performance and service sabotage? : a self-control perspective
Chi, Nai-Wen; Chang, Huo-Tsan; Huang, Hsien-Lier - In: Organizational behavior and human decision processes : … 131 (2015), pp. 1-15
Persistent link: https://www.econbiz.de/10011422317
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Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
Rapp, Adam; Baker, Thomas L.; Bachrach, Daniel G.; … - In: Journal of retailing 91 (2015) 2, pp. 358-369
Persistent link: https://www.econbiz.de/10011309647