Life insurance players have started realizing that their business depends on customer satisfaction, the purpose of this … paper is to determine the antecedents and consequences of customer satisfaction in insurance services in Syria. In order to … is 400 clients of four insurance institutions. The findings Show that price satisfaction and image have a positive effect …

The study assesses the influence of company policy on the buying intentions of life insurance policyholders. The … influence of agent behaviour and financial self-sufficiency on buying insurance products is measured as well. An attempt is also … influence the customer. The findings of the study will be helpful for insurance companies to develop an appropriate strategy to …

’ switching intentions in both Takāful and Conventional Insurance. In today’s world, most of the businesses are focusing on … customer retention rather than the customer acquisition. However, our current knowledge of insurance systems is unable to … customers of major life Insurance and family Takāful companies was taken using convenient sampling method. Mediation analysis …

Fraud risk in insurance is a complex matter, which affects both the parties — insurers as well as policyholders. Both … influence them. Among the areas explored in the survey include opinions about life insurance fraud and insurance providers. This … study also focuses on the moral obligation of the respondents to report fraud and share their experiences of life insurance …