correlation between physicians’ online ratings and their actual medical performance. Using patients' ratings of physicians at the … RateMDs website and the Florida Hospital Discharge data, we investigate whether online ratings reflect physicians' medical … performance by means of a two-stage model that takes into account patients' ratings based selection of cardiac surgeons …

online health platforms create value for patients and doctors and explore how market designs influence value creation. We … develop a structural demand and supply model for an online health market that is characterized by patients' trade-offs between … platform, we recover patients' preference for the service quality and price sensitivity as well as doctors' heterogeneous pro …