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Greening the bottom line : a new scale to discern consumer perceptions of a firm's green orientation

Ramirez, Edward; Moreno, Gabriel; Hadjimarcou, John - In: Journal of consumer marketing 41 (2024) 1, pp. 49-60

Persistent link: https://www.econbiz.de/10014471181

With suspicious (but happy) minds : mood's ability to neutralize the effects of suspicion on persuasion

DeCarlo, Thomas E.; Barone, Michael J. - In: Journal of consumer psychology : JCP : the official … 19 (2009) 3, pp. 326-333

Persistent link: https://www.econbiz.de/10003883905

Examining buyers' negative word-of-mouth intentions following suspected salesperson transgressions

DeCarlo, Thomas E.; Hansen, John D. - In: Industrial marketing management : the international … 102 (2022), pp. 35-44

Persistent link: https://www.econbiz.de/10013259003

Selling financial services : the effect of consumer product knowledge and salesperson commission on consumer suspicion and intentions

DeCarlo, Thomas E.; Laczniak, Russell N.; Leigh, Thomas W. - In: Journal of the Academy of Marketing Science 41 (2013) 4, pp. 418-435

Persistent link: https://www.econbiz.de/10009776513

Salesperson ambidexterity in customer engagement : do customer base characteristics matter?

Lam, Son K.; DeCarlo, Thomas E.; Sharma, Ashish - In: Journal of the Academy of Marketing Science 47 (2019) 4, pp. 659-680

Persistent link: https://www.econbiz.de/10012107276

Self-image congruence : an empirical look at consumer behavior in door-to-door sales!

Fergurson, J. Ricky - In: Journal of managerial issues : JMI 29 (2017) 3, pp. 262-277

Persistent link: https://www.econbiz.de/10011735449

Walking a Tightrope : The Joint Impact of Customer and Within-Firm Boundary Spanning Activities on Perceived Customer Satisfaction and Team Performance

Sleep, Stefan; Bharadwaj, Sundar G.; Lam, Son K. - 2014

To successfully satisfy large customers and meet financial objectives, dedicated sales teams need to manage two boundaries: a boundary within the selling firm and one with the customer organization. However, little is known about the process of managing these multiple boundaries. This study...

Persistent link: https://www.econbiz.de/10014139863

Salesperson influence tactics and the buying agent purchase decision : mediating role of buying agent trust of the salesperson and moderating role of buying agent regulatory orient...

Hartmann, Nathaniel; Plouffe, Christopher R.; Kohsuwan, … - In: Industrial marketing management : the international … 87 (2020), pp. 31-46

Persistent link: https://www.econbiz.de/10012285128

Adapting influence approaches to informed consumers in high-involvement purchases : are salespeople really doomed?

Hochstein, Bryan; Bolander, Willy; Goldsmith, Ronald E.; … - In: Journal of the Academy of Marketing Science 47 (2019) 1, pp. 118-137

Persistent link: https://www.econbiz.de/10011996688

Buyer power, transport cost and welfare

Wang, Hao - In: Journal of industry, competition and trade 10 (2010) 1, pp. 41-53

Persistent link: https://www.econbiz.de/10003949046