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The public/private mix in Irish acute public hospitals : trends and implications
O'Reilly, Jacqueline (contributor);  … - 2007
The public/private mix in Irish health care is nowhere more evident than in the acute hospital system where both public and private patients can be treated in public hospitals by the same consultant. By undertaking new analyses of data from the Hospital In-Patient Enquiry Scheme, this study...
Persistent link: https://www.econbiz.de/10003585371
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Seeking intelligence from patient experience using text mining : analysis of emergency department data
Varanasi, Padmini; Tanniru, Mohan - In: Information systems management 32 (2015) 3, pp. 220-228
Persistent link: https://www.econbiz.de/10011412961
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The four Ps of patient experience : a new strategic framework informed by theory and practice
Kash, Bita A.; McKahan, Molly; Tomaszewski, Lesley; … - In: Health marketing quarterly 35 (2018) 4, pp. 313-325
Persistent link: https://www.econbiz.de/10011979399
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Switching attitudes of Taiwanese middle-aged and elderly patients toward cloud healthcare services : an exploratory study
Lai, Jung-Yu; Wang, Juite - In: Technological forecasting & social change : an … 92 (2015), pp. 155-167
Persistent link: https://www.econbiz.de/10011389631
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Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül; Buk, Tuba Bozaykut - In: International journal of quality and service sciences 8 (2016) 4, pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
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How do you feel today? : managing patient emotions during health care experiences to enhance well-being
McColl-Kennedy, Janet R.; Danaher, Tracey S.; Gallan, … - In: Journal of business research : JBR 79 (2017), pp. 247-259
Persistent link: https://www.econbiz.de/10011745308
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Information and efficiency in Vietnamese patients' choice of health-care provider : a short report
Quan Hoang Vuong - 2016
Persistent link: https://www.econbiz.de/10011714641
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Investigating healthcare hotel travelers' overall image formation : impact of cognition, affect, and conation
Han, Heesup; Hwang, Jinsoo - In: Tourism and hospitality research : the surrey quarterly … 18 (2018) 3, pp. 346-356
Persistent link: https://www.econbiz.de/10011884838
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Healthcare industry, hospitals, image congruence, service quality, switching costs, trust
Lien, Che-hui; Wu, Jyh-jeng; Chen, Ying-hueih; Wang, … - In: Managing service quality : MSQ ; an international journal 24 (2014) 4, pp. 399-416
Persistent link: https://www.econbiz.de/10010389677
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Giving voice to all patients : on patients at the margins and their intention and perceived ability to complain
Salge, Torsten Oliver; Antons, David; Cichy, Patrick; … - In: Health care management review : HCM review 43 (2018) 2, pp. 126-137
Persistent link: https://www.econbiz.de/10011845638