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Product-harm crisis management : time heals all wounds?
Vassilikopoulou, Aikaterini; Siomkos, George J.; … - In: Journal of retailing and consumer services 16 (2009) 3, pp. 174-180
Persistent link: https://www.econbiz.de/10003852517
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The role of consumer ethical beliefs in product-harm crises
Vassilikopoulou, Aikaterini; Chatzipanagiotou, Kalliopi; … - In: Journal of consumer behaviour : an international … 10 (2011) 5, pp. 279-289
Persistent link: https://www.econbiz.de/10009378677
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The importance of factors influencing product-harm crisis management across different crisis extent levels: a conjoint analysis
Vassilikopoulou, Aikaterini; Lepetsos, Apostolos; … - In: Journal of targeting, measurement and analysis for marketing 17 (2009) 1, pp. 65-74
Persistent link: https://www.econbiz.de/10003830418
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Opportunities and threats for competitors in product-harm crises
Siomkos, George J.; Triantafillidou, Amalia; … - In: Marketing intelligence & planning 28 (2010) 6, pp. 770-791
Persistent link: https://www.econbiz.de/10009513554