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Branding your business : promoting your business, attracting customers and standing out in the market place
Hammond, James - 2008
Persistent link: https://www.econbiz.de/10004927350
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Satisfaction : how every great company listens to the voice of the customer
Denove, Chris; Power, James D. - 2006
Persistent link: https://www.econbiz.de/10004508560
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The lead ladder : turn strangers into clients, one step at a time
Schaller, Marcus - 2007
Persistent link: https://www.econbiz.de/10004524540
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Get noticed - get referrals : build your client base and your business by making a name for yourself
Lublin, Jill; Steisel, Mark - 2008
Persistent link: https://www.econbiz.de/10004540121
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The loyalty effect : the hidden force behind growth, profits, and lasting value
Reichheld, Frederick F. - 2001
Persistent link: https://www.econbiz.de/10004720452
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Loyalty marketing for the internet age : how to identify, attract, serve and retain customers in an E-commerce environment
Sindell, Kathleen - 2001
Persistent link: https://www.econbiz.de/10004731949
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Return on customer : creating maximum value from your scarcest resource
Peppers, Don - 2005
Persistent link: https://www.econbiz.de/10004828048
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Higher profits through customer lock-in : a roadmap
Büschken, Joachim - 2004
Persistent link: https://www.econbiz.de/10004791961
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Stop, ask and listen : proven sales techniques for turning browsers into buyers
Robertson, Kelley - 2004 - 2nd ed.
Persistent link: https://www.econbiz.de/10004792415
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One : a consumer revolution for business
Engeseth, Stefan - 2006
Persistent link: https://www.econbiz.de/10004845821