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~subject:"Kundenintegration"
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Guest editorial: The road back...
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Subject
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Kundenintegration
Beziehungsmarketing
44
Relationship marketing
44
Consumer behaviour
42
Dienstleistungsqualität
40
Service quality
40
Konsumentenverhalten
38
Customer experience
27
Customer satisfaction
27
Services
27
Dienstleistung
25
Kundenzufriedenheit
25
Dienstleistungssektor
23
Innovation
23
Service industry
23
Sweden
22
Schweden
21
Service-dominant logic
20
Service-Dominant Logic
18
Service innovation
17
Customer integration
16
Betriebliche Wertschöpfung
15
Value creation
15
Innovationsmanagement
12
Dienstleistungsinnovation
11
Customer service
10
Innovation management
10
Kundenservice
10
Nachhaltige Entwicklung
9
Sustainable development
9
Business services
8
Customer value
8
Dienstleistungsmanagement
8
Dienstleistungsmarketing
8
Kundenwert
8
Luxury goods
8
Luxusgüter
8
Service experience
8
Service management
8
Theorie
8
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Undetermined
2
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Article
16
Book / Working Paper
1
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Article in journal
10
Aufsatz in Zeitschrift
10
Aufsatz im Buch
5
Book section
5
Aufsatzsammlung
1
Collection of articles of several authors
1
Sammelwerk
1
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Language
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English
16
German
1
Author
All
Edvardsson, Bo
16
Tronvoll, Bård
4
Witell, Lars
4
Firth, Robert
2
Gustafsson, Anders
2
Kristensson, Per
2
Ng, Gloria
2
Xu, Yingzi
2
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Brodie, Roderick J.
1
Choo, Zhi Min
1
Colurcio, Maria
1
Dickson, Duncan
1
Enquist, Bo
1
Ford, Robert C.
1
Holmlid, Stefan
1
Hull, Frank
1
Jouny-Rivier, Elodie
1
Klaus, Philipp
1
Kleinaltenkamp, Michael
1
Lervik-Olsen, Line
1
Marshall, Roger
1
Matthing, Jonas
1
Maull, Roger S.
1
McHugh, Patricia
1
Meiren, Thomas
1
Min, Choo Zhi
1
Ponsignon, Frederic
1
Reynoso, Javier
1
Sandén, Bodil
1
Schäfer, Adrienne
1
Sebastiani, Roberta
1
Storey, Chris
1
Wetter Edman, Katarina
1
Windahl, Charlotta
1
Åkesson, Maria
1
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Journal of service management
4
International journal of quality and service sciences
2
Involving customers in new service development
2
The journal of services marketing
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Designing for service : key issues and new directions
1
Marketing theory
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Series on technology management
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The service industries journal
1
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ECONIS (ZBW)
16
OLC EcoSci
1
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1
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1
Experience co-creation in financial services : an empirical exploration
Ponsignon, Frederic
;
Klaus, Philipp
;
Maull, Roger S.
- In:
Journal of service management
26
(
2015
)
2
,
pp. 295-320
Persistent link: https://www.econbiz.de/10011401343
Saved in:
2
Involving customers in new service development
Edvardsson, Bo
(
ed.
)
-
2006
Persistent link: https://www.econbiz.de/10003333084
Saved in:
3
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
4
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
5
New service development : learning from and with customers
Sandén, Bodil
;
Matthing, Jonas
;
Edvardsson, Bo
- In:
Involving customers in new service development
,
(pp. 99-126)
.
2006
Persistent link: https://www.econbiz.de/10003593206
Saved in:
6
Customer and supplier involvement in new service development
Hull, Frank
;
Edvardsson, Bo
;
Storey, Chris
- In:
Involving customers in new service development
,
(pp. 281-312)
.
2006
Persistent link: https://www.econbiz.de/10003593827
Saved in:
7
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
8
Why is service-dominant logic based service system better?
Edvardsson, Bo
;
Ng, Gloria
;
Min, Choo Zhi
;
Firth, Robert
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 171-190
Persistent link: https://www.econbiz.de/10009768459
Saved in:
9
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
10
Managing the innovation co-creation challenge : lessons from service exemplars Disney and IKEA
Ford, Robert C.
;
Edvardsson, Bo
;
Dickson, Duncan
; …
- In:
Organizational dynamics : a quarterly review of …
41
(
2012
)
4
,
pp. 281-290
Persistent link: https://www.econbiz.de/10009667014
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1
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