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Consumer transformation through volunteer service experiences
Mulder, Mark R.; Rapp, Justine M.; Hamby, Anne; Weaver, Todd - In: The service industries journal 35 (2015) 15/16, pp. 865-882
Persistent link: https://www.econbiz.de/10011416849
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Implementing customer knowledge management with internet social networking
Yeh, Hsiaoping - In: International journal of knowledge management studies : … 5 (2012/14) 3/4, pp. 322-338
Persistent link: https://www.econbiz.de/10011346943
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Uncovering collaborative value creation patterns and establishing corresponding customer roles
Moeller, Sabine; Ciuchita, Robert; Mahr, Dominik; … - In: Journal of service research : JSR 16 (2013) 4, pp. 471-487
Persistent link: https://www.econbiz.de/10010203524
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Creating value trhough user experience : a case study in the metals and engineering industry
Väätäjä, Heli; Seppänen, Marko; Paananen, Aija - In: International journal of technology marketing : IJTMkt 9 (2014) 2, pp. 163-186
Persistent link: https://www.econbiz.de/10010404509
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Adopting a value co-creation perspective to understand High Street regeneration
Cassidy, Kim; Resnick, Sheilagh - In: Journal of strategic marketing 30 (2022) 1, pp. 69-92
Persistent link: https://www.econbiz.de/10013170044
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New product development and co-creation : a service-dominant logic approach
Dias, Álvaro Lopes; Pereira, Leandro; Costa, Renato J. … - In: International journal of entrepreneurial venturing : IJEV 14 (2022) 1, pp. 87-121
Persistent link: https://www.econbiz.de/10013255683
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Co-destruction of value : a stakeholder conceptual review
Ogunbodede, Olabode - In: The international journal of business science & applied … 17 (2022) 1, pp. 1-27
Co-destruction of value has been highlighted as a possible outcome of every interaction between firms and consumers. Despite the likelihood of its occurrence, the concept is not adequately defined or understood, while little is known about how and where it occurs. This paper reviews the...
Persistent link: https://www.econbiz.de/10012814492
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Co-creation and the factors that influence a consumer's willingness to co-create value
Boadi, Portia Opoku; Liu, Yijun; Karikari, Ama Foriwaa; … - In: International journal of e-business research : an … 16 (2020) 2, pp. 17-31
Persistent link: https://www.econbiz.de/10012302675
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Revealing customer dominant logic in healthcare services
Seppänen, Kaisa; Huiskonen, Janne; Koivuniemi, Jouni; … - In: International journal of services and operations management 26 (2017) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10011719181
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Developing customer-oriented service bundles : the case of Finnish public healthcare
Järvi, Henna; Immonen, Mika; Pynnönen, Mikko - In: International journal of business innovation and research 11 (2016) 3, pp. 326-344
Persistent link: https://www.econbiz.de/10011667740