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Kundentreue
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Verbraucherzufriedenheit
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Customer satisfaction
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Alexander, Jim
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Hill, Nigel
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Handbook of customer satisfaction and loyalty measurement
Hill, Nigel
;
Alexander, Jim
-
2006
-
3. ed.
Persistent link: https://www.econbiz.de/10003365026
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Handbook of customer satisfaction and loyalty measurement
Hill, Nigel
;
Alexander, Jim
-
2006
-
3. ed.
Persistent link: https://www.econbiz.de/10004871040
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