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~subject:"Kundenzufriedenheit"
~subject:"Manufacturing industries"
~subject:"Schätzung"
~type_genre:"Case study"
~type_genre:"Reprint"
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The impact of quality manageme...
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Kundenzufriedenheit
Manufacturing industries
Schätzung
Qualitätsmanagement
396
Quality management
382
Krankenhaus
213
Hospital
211
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135
Germany
133
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96
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95
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Baumol, William J.
2
DeLong, James Bradford
2
Sandström, Jaana
2
Tanninen, Kati
2
Abdullah, Azizan
1
Ahmadi, Ali R.
1
Ajmal, Mian M.
1
Antony, Jiju
1
Arndt, Roland
1
Ayat, Nasir
1
Baird, Robert
1
Barber, Kevin
1
Bañuelas, Ricardo
1
Beckett, Nigel P.
1
Beckford, John L.
1
Besseris, George J.
1
Broncano Santiago, Gutierrez
1
Callejo Miguel, Blanco
1
Chahal, Hardeep
1
Chang, Tsun-jin
1
Chen, Been-lon
1
Chen, Li-fei
1
Chintha, Suresh Kumar
1
Chuancharoen, Supakij
1
Chung, Yi-chan
1
Dabestani, Reza
1
Devadasan, S. R.
1
Dixit, Ashutosh
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Franchetti, Matthew John
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Ghorbel, Ahmed
1
Graebig, Klaus
1
Hamel, Gary
1
Hawranek, Diana
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Hsu, Mei
1
Hung, Kuei-chung
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Hussain, Naveed
1
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1
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Kanchana, Rapee
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Shaker Verlag
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International journal of six sigma and competitive advantage : IJSSCA
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Tourism management : research, policies, practice
3
Development and underdevelopment : the political economy of global inequality
2
International journal of productivity and quality management : IJPQM
2
International journal of quality & reliability management
2
The TQM journal : the international review of organizational improvement
2
8. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 9. November 2010, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
1
A Productivity Press book
1
Advances in information systems and business engineering
1
Arbeits- und Systemgestaltung : Schriftenreihe des Arbeitswissenschaftlichen Instituts Bremen und des Steinbeis-Tranferzentrums für Innovative Systemgestaltung und Personale Kompetenzentwicklung der Universität Bremen
1
Berichte zum Generic-Management
1
Contemporary economic policy : a journal of Western Economic Association International
1
Green manufacturing : case studies in lean and sustainability
1
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
1
Harvard business review on pricing
1
Harvard-Business-Manager : das Wissen der Besten
1
International journal of business excellence
1
International journal of hospitality management
1
International journal of management & enterprise development : IJMED
1
International journal of quality and innovation
1
International journal of quality and service sciences
1
Journal of engineering and technology management : JET-M
1
Kommentar / Qualität, Dienstleistungen, Management
1
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
1
Management research review
1
Managerial strategies and solutions for business success in Asia
1
Measuring business excellence : the journal of organizational performance management
1
Research journal of business management
1
Springer-Gabler Research
1
The Pakistan development review : PDR
1
The journal of business & industrial marketing
1
The merger and acquisition process
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ECONIS (ZBW)
46
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Qualitätsbewusstsein und Kundenorientierung der Mitarbeiter als Schlüssel zum Erfolg : Qualitätsmanagement bei der Ritz-Carlton Hotel Company
Beckett, Nigel P.
- In:
Handbuch Kundenmanagement : Anforderungen, Prozesse, …
,
(pp. 949-964)
.
2008
Persistent link: https://www.econbiz.de/10003708783
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2
Kunden fürs Leben : so schaffen Dienstleister Premium-Service mit den Prinzipien der The Ritz-Carlton Hotel Company
Michelli, Joseph
-
2009
Persistent link: https://www.econbiz.de/10003788282
Saved in:
3
Evaluating hotel animation programs at Mediterranean sun-and-sea resorts : an impact-asymmetry analysis
Mikulić, Josip
;
Prebežac, Darko
- In:
Tourism management : research, policies, practice
32
(
2011
)
3
,
pp. 688-696
Persistent link: https://www.econbiz.de/10008907700
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4
Adjusting input-output models for capacity utilization in service industries
Sun, Ya-Yen
- In:
Tourism management : research, policies, practice
28
(
2007
)
6
,
pp. 1507-1517
Persistent link: https://www.econbiz.de/10003544605
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5
Service climate and customer satisfaction in a casino hotel : an exploratory case study
Kralj, Anna
;
Solnet, David
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 711-719
Persistent link: https://www.econbiz.de/10008758170
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6
Domestic tourist satisfaction in a Colonial Hotel and its implications for management : the case of Bandarawela Hotel, Sri Lanka
Herath, Hanshika Madushani
;
Munasinghe, Sarath
- In:
Managerial strategies and solutions for business …
,
(pp. 304-316)
.
2017
Persistent link: https://www.econbiz.de/10011611989
Saved in:
7
Managing process innovation through exploitation and exploration : a study on combining TQM and BPR in the Norwegian industry
Tønnessen, Tor
-
2014
Persistent link: https://www.econbiz.de/10010234065
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8
Labour productivity measurement through classification and standardisation of products
Salehi, Mohammadreza
;
Shirouyehzad, Hadi
;
Dabestani, Reza
- In:
International journal of productivity and quality …
11
(
2013
)
1
,
pp. 57-72
Persistent link: https://www.econbiz.de/10009704269
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9
Productivity growth, convergence, and welfare : what the long-run data show
Baumol, William J.
- In:
Development and underdevelopment : the political …
,
(pp. 155-169)
.
2003
Persistent link: https://www.econbiz.de/10002252067
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10
Productivity growth, convergence, and welfare : comment
DeLong, James Bradford
- In:
Development and underdevelopment : the political …
,
(pp. 171-182)
.
2003
Persistent link: https://www.econbiz.de/10002252121
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