Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
~subject:"Manufacturing industries"
~subject:"Schätzung"
~type_genre:"Collection of articles of several authors"
~type_genre:"Fallstudie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of quality manageme...
Similar by subject
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Manufacturing industries
Schätzung
Qualitätsmanagement
814
Quality management
758
Deutschland
521
Germany
514
Krankenhaus
492
Hospital
449
Arbeitsproduktivität
244
Labour productivity
240
Theorie
180
Theory
179
USA
152
United States
149
Hotel industry
140
Hotellerie
140
Gastgewerbe
125
Hospitality industry
121
Management
118
Gesundheitswesen
115
Dienstleistungsqualität
103
Service quality
103
Health care system
88
Welt
86
World
86
Organisatorischer Wandel
83
Organizational change
83
Gesundheitsversorgung
80
Health care
80
Tourism industry
80
Tourismuswirtschaft
80
Prozessmanagement
78
Produktivität
74
Business process management
71
Strategisches Management
68
Productivity
62
Beziehungsmarketing
58
Relationship marketing
58
Innovation
56
Hochschule
52
Human Resource Management
52
Personalmanagement
52
more ...
less ...
Online availability
All
Free
1
Undetermined
1
Type of publication
All
Article
33
Book / Working Paper
23
Type of publication (narrower categories)
All
Collection of articles of several authors
Fallstudie
Article in journal
3,421
Aufsatz in Zeitschrift
3,421
Working Paper
972
Graue Literatur
947
Non-commercial literature
947
Arbeitspapier
865
Aufsatz im Buch
216
Book section
216
Hochschulschrift
117
Thesis
90
Case study
42
Conference paper
41
Konferenzbeitrag
41
Collection of articles written by one author
22
Sammlung
22
Bibliografie enthalten
20
Bibliography included
20
Aufsatzsammlung
15
Sammelwerk
15
Amtsdruckschrift
13
Government document
13
research-article
11
Konferenzschrift
8
Statistics
8
Statistik
8
Lehrbuch
6
Textbook
5
Interview
4
Reprint
4
Conference proceedings
3
No longer published / No longer aquired
3
Amtliche Publikation
2
Article
2
Forschungsbericht
2
Market information
2
Marktinformation
2
Bibliografie
1
Book Part
1
more ...
less ...
Language
All
English
41
German
13
Italian
1
Spanish
1
Author
All
Sandström, Jaana
2
Tanninen, Kati
2
Abdullah, Azizan
1
Ahmadi, Ali R.
1
Ajmal, Mian M.
1
Albertini, Sergio
1
Antony, Jiju
1
Arndt, Roland
1
Ayat, Nasir
1
Baird, Robert
1
Barber, Kevin
1
Bañuelas, Ricardo
1
Beckett, Nigel P.
1
Beckford, John L.
1
Berg, Gerard J. van den
1
Besseris, George J.
1
Bieger, Thomas
1
Broncano Santiago, Gutierrez
1
Callejo Miguel, Blanco
1
Chahal, Hardeep
1
Chang, Tsun-jin
1
Chen, Been-lon
1
Chen, Li-fei
1
Chintha, Suresh Kumar
1
Chuancharoen, Supakij
1
Chung, Yi-chan
1
Dabestani, Reza
1
Devadasan, S. R.
1
Dixit, Ashutosh
1
Edler, Lutz
1
Franchetti, Matthew John
1
Ghorbel, Ahmed
1
Graebig, Klaus
1
Hamel, Gary
1
Hawranek, Diana
1
Herath, Hanshika Madushani
1
Hildebrandt, Holger
1
Hinterhuber, Hans H.
1
Hsu, Mei
1
Hung, Kuei-chung
1
more ...
less ...
Institution
All
Bochumer Qualitätstage <3, 1994, Bochum>
1
Colegio de México / Centro de Estudios Sociológicos
1
Industrie- und Handelskammer <Bochum>
1
International Statistical Institute
1
Satellite Conference on Industrial Statistics <1997, Athen>
1
Shaker Verlag
1
Universität Mannheim
1
more ...
less ...
Published in...
All
International journal of six sigma and competitive advantage : IJSSCA
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Tourism management : research, policies, practice
3
Berichte zum Generic-Management
2
International journal of productivity and quality management : IJPQM
2
International journal of quality & reliability management
2
The TQM journal : the international review of organizational improvement
2
8. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 9. November 2010, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
1
A Productivity Press book
1
Advances in information systems and business engineering
1
Arbeits- und Systemgestaltung : Schriftenreihe des Arbeitswissenschaftlichen Instituts Bremen und des Steinbeis-Tranferzentrums für Innovative Systemgestaltung und Personale Kompetenzentwicklung der Universität Bremen
1
Contemporary economic policy : a journal of Western Economic Association International
1
Contributions to statistics
1
Controlling
1
Dissertation.de
1
Economia / Sez. 5
1
Emerald gems
1
FQS-Schrift / Forschungsgemeinschaft Qualitätssicherung
1
Green manufacturing : case studies in lean and sustainability
1
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
1
Harvard-Business-Manager : das Wissen der Besten
1
International journal of business excellence
1
International journal of hospitality management
1
International journal of management & enterprise development : IJMED
1
International journal of production research
1
International journal of quality and innovation
1
International journal of quality and service sciences
1
Journal of engineering and technology management : JET-M
1
Kommentar / Qualität, Dienstleistungen, Management
1
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
1
Management research review
1
Managerial strategies and solutions for business success in Asia
1
Measuring business excellence : the journal of organizational performance management
1
Research journal of business management
1
Schriften zu Tourismus und Freizeit
1
Schriftenreihe der Schmalenbach-Gesellschaft für Betriebswirtschaft e.V.
1
Springer-Gabler Research
1
The Pakistan development review : PDR
1
The journal of business & industrial marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
56
Showing
1
-
10
of
56
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Qualitätsbewusstsein und Kundenorientierung der Mitarbeiter als Schlüssel zum Erfolg : Qualitätsmanagement bei der Ritz-Carlton Hotel Company
Beckett, Nigel P.
- In:
Handbuch Kundenmanagement : Anforderungen, Prozesse, …
,
(pp. 949-964)
.
2008
Persistent link: https://www.econbiz.de/10003708783
Saved in:
2
Gastfreundschaft und Gastlichkeit im Tourismus : Kundenzufriedenheit und -bindung mit Hospitality Management
Pechlaner, Harald
(
ed.
);
Kayed, Christian
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003411535
Saved in:
3
New perspectives in hospitality management
2015
Persistent link: https://www.econbiz.de/10011381893
Saved in:
4
Kunden fürs Leben : so schaffen Dienstleister Premium-Service mit den Prinzipien der The Ritz-Carlton Hotel Company
Michelli, Joseph
-
2009
Persistent link: https://www.econbiz.de/10003788282
Saved in:
5
Evaluating hotel animation programs at Mediterranean sun-and-sea resorts : an impact-asymmetry analysis
Mikulić, Josip
;
Prebežac, Darko
- In:
Tourism management : research, policies, practice
32
(
2011
)
3
,
pp. 688-696
Persistent link: https://www.econbiz.de/10008907700
Saved in:
6
Adjusting input-output models for capacity utilization in service industries
Sun, Ya-Yen
- In:
Tourism management : research, policies, practice
28
(
2007
)
6
,
pp. 1507-1517
Persistent link: https://www.econbiz.de/10003544605
Saved in:
7
Service climate and customer satisfaction in a casino hotel : an exploratory case study
Kralj, Anna
;
Solnet, David
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 711-719
Persistent link: https://www.econbiz.de/10008758170
Saved in:
8
Domestic tourist satisfaction in a Colonial Hotel and its implications for management : the case of Bandarawela Hotel, Sri Lanka
Herath, Hanshika Madushani
;
Munasinghe, Sarath
- In:
Managerial strategies and solutions for business …
,
(pp. 304-316)
.
2017
Persistent link: https://www.econbiz.de/10011611989
Saved in:
9
Managing process innovation through exploitation and exploration : a study on combining TQM and BPR in the Norwegian industry
Tønnessen, Tor
-
2014
Persistent link: https://www.econbiz.de/10010234065
Saved in:
10
Labour productivity measurement through classification and standardisation of products
Salehi, Mohammadreza
;
Shirouyehzad, Hadi
;
Dabestani, Reza
- In:
International journal of productivity and quality …
11
(
2013
)
1
,
pp. 57-72
Persistent link: https://www.econbiz.de/10009704269
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
