//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Einkaufsmetropole Hamburg : zu...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Einzelhandel
17,839
Retail trade
15,238
Hamburg
4,307
Deutschland
4,244
Consumer behaviour
4,141
Konsumentenverhalten
4,115
Theorie
1,638
Theory
1,609
Online-Handel
1,513
Online retailing
1,508
Beziehungsmarketing
1,347
Relationship marketing
1,347
Germany
1,341
Electronic Commerce
1,219
Supply chain
1,169
Lieferkette
1,165
E-commerce
1,156
USA
1,105
United States
981
Vertriebsweg
905
Distribution channel
902
Pricing strategy
896
Preismanagement
895
Großbritannien
772
Indien
731
India
728
Wettbewerb
725
United Kingdom
687
Brand management
685
Markenführung
682
Customer satisfaction
680
Handel
652
Competition
635
Lieferantenmanagement
615
Supplier relationship management
614
Lebensmitteleinzelhandel
567
Food retailing
548
Service quality
537
Dienstleistungsqualität
535
more ...
less ...
Online availability
All
Undetermined
342
Free
99
Type of publication
All
Article
593
Book / Working Paper
77
Journal
1
Type of publication (narrower categories)
All
Article in journal
574
Aufsatz in Zeitschrift
574
Aufsatz im Buch
22
Book section
22
Hochschulschrift
12
Graue Literatur
9
Non-commercial literature
9
Conference paper
8
Konferenzbeitrag
8
Thesis
6
Arbeitspapier
3
Collection of articles of several authors
3
Sammelwerk
3
Working Paper
3
Case study
1
Fallstudie
1
more ...
less ...
Language
All
English
646
German
24
Undetermined
1
Author
All
Gil Saura, Irene
11
Ruiz-Molina, María-Eugenia
5
Coughlan, Joseph
4
Evanschitzky, Heiner
4
Lombart, Cindy
4
Moliner-Velázquez, Beatriz
4
Mortimer, Gary
4
Román, Sergio
4
Sajad Rezaei
4
Söderlund, Magnus
4
Willems, Kim
4
Ahmed, Salma
3
Arsalan Najmi
3
Bang, Nguyen
3
Bhatnagar, Swati
3
Bolton, Ruth N.
3
Boslau, Madlen
3
Castaldo, Sandro
3
Chiguvi, Douglas
3
Duggal, Ekta
3
Gustafsson, Anders
3
Hellström, Daniel
3
Herter, Márcia Maurer
3
Hunneman, Auke
3
Kennedy, Aileen
3
Khaled, Amgad S. D.
3
Louis, Didier
3
Marín, Antonio
3
Mishra, Sita
3
Molinillo, Sebastian
3
Muathe, Stephen
3
Mwencha, Peter
3
Naser Valaei
3
Pinto, Diego Costa
3
Riquelme, Isabel P.
3
Ruiz-Molina, Maria-Eugenia
3
Schramm-Klein, Hanna
3
Schwertfeger, Marko
3
Singh, Ajmer
3
Sloot, Laurens M.
3
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
2
Technische Universität Braunschweig
1
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
1
Published in...
All
Journal of retailing and consumer services
83
The international review of retail, distribution and consumer research
19
Journal of business research : JBR
18
International journal of retail & distribution management
16
International journal of retail and distribution management
15
Journal of retailing
15
The journal of services marketing
12
International journal of electronic marketing and retailing : IJEMR
9
Journal of strategic marketing
9
Journal of service management
8
Psychology & marketing
8
Service business
8
Cogent business & management
7
International journal of business and globalisation : IJBG
6
Journal of marketing management : MM
6
Marketing intelligence & planning
6
The service industries journal
6
International journal of Indian culture and business management
5
International journal of business competition and growth : IJBCG
4
International journal of business excellence
4
International journal of consumer studies
4
International journal of services and operations management : IJSOM
4
Journal of fashion marketing and management
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of internet commerce
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of service research : JSR
4
Services marketing quarterly
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Australasian marketing journal
3
European retail research
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of management practice : IJMP
3
International journal of quality and service sciences
3
Journal of Asia Business Studies
3
Journal of customer behaviour
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of international consumer marketing
3
Journal of marketing channels : ... distribution systems, strategy, and management
3
more ...
less ...
Source
All
ECONIS (ZBW)
667
EconStor
1
OLC EcoSci
1
RePEc
1
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
671
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Eine qualitative Untersuchung von Preisimages im Handel
Zielke, Stephan
-
2008
Persistent link: https://www.econbiz.de/10003652602
Saved in:
2
Dimensions of satisfaction in retail settings : a research note
Evanschitzky, Heiner
;
Iyer, Gopalkrishnan R.
; …
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
3
,
pp. 275-285
Persistent link: https://www.econbiz.de/10003784375
Saved in:
3
Multi-channel retailing and customer satisfaction : implications for e-CRM
Warrington, Patricia T.
;
Gangstad, Elizabeth
;
Feinberg, …
- In:
Contemporary research in e-branding
,
(pp. 280-291)
.
2009
Persistent link: https://www.econbiz.de/10003778273
Saved in:
4
A framework for determining customer satisfaction : an empirical analysis
Chaudhuri, Ranjan
;
Verma, Sanjeev
- In:
International journal of electronic marketing and …
2
(
2008/09
)
2
,
pp. 190-201
Persistent link: https://www.econbiz.de/10003781084
Saved in:
5
Consumer product search and purchase behaviour using various retail channels : the role of perceived retail usefulness
Kim, Jihyun
;
Lee, Hyun-hwa
- In:
International journal of consumer studies
32
(
2008
)
6
,
pp. 619-627
Persistent link: https://www.econbiz.de/10003781885
Saved in:
6
"What's so special about family business?" : an exploratory study of UK and Irish consumer experiences of family businesses
Carrigan, Marylyn
;
Buckley, Joan
- In:
International journal of consumer studies
32
(
2008
)
6
,
pp. 656-666
Persistent link: https://www.econbiz.de/10003781897
Saved in:
7
Creating consumer durable retailer customer loyalty through order fulfillment service operations
Davis-Sramek, Beth
;
Mentzer, John T.
;
Stank, Theodore P.
- In:
Journal of operations management
26
(
2008
)
6
,
pp. 781-797
Persistent link: https://www.econbiz.de/10003771807
Saved in:
8
Logistics service quality and technology investment in retailing
Gil Saura, Irene
;
Ruiz-Molina, María-Eugenia
- In:
European retail research
23
(
2009
)
1
,
pp. 69-82
Persistent link: https://www.econbiz.de/10003832164
Saved in:
9
Die Entstehung von wahrgenommenen Kaufrisiken bei Kunden in Mehrkanalsystemen des Einzelhandels
Schröder, Hendrik
;
Bohlmann, Annette
- In:
Distribution und Handel in Theorie und Praxis : …
,
(pp. 431-465)
.
2009
Persistent link: https://www.econbiz.de/10003839559
Saved in:
10
Determinants of online merchant rating : content analysis of consumer comments about Yahoo merchants
Qu, Zhe
;
Zhang, Han
;
Li, Haizheng
- In:
Decision support systems : DSS ; the international journal
46
(
2008/09
)
1
,
pp. 440-449
Persistent link: https://www.econbiz.de/10003795589
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->