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~subject:"Kundenzufriedenheit"
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Creativity in retailing
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Kundenzufriedenheit
Einzelhandel
17,671
Retail trade
14,625
Konsumentenverhalten
4,046
Consumer behaviour
4,034
Deutschland
1,780
Theorie
1,585
Theory
1,556
Online-Handel
1,473
Online retailing
1,468
Beziehungsmarketing
1,319
Relationship marketing
1,317
Electronic Commerce
1,201
Supply chain
1,144
Lieferkette
1,143
E-commerce
1,138
Germany
1,102
USA
1,067
United States
970
Preismanagement
893
Pricing strategy
893
Vertriebsweg
889
Distribution channel
886
Großbritannien
757
Indien
722
India
714
Wettbewerb
697
Brand management
670
Markenführung
670
Customer satisfaction
651
United Kingdom
632
Competition
619
Lieferantenmanagement
607
Supplier relationship management
606
Handel
574
Lebensmitteleinzelhandel
558
Food retailing
539
Dienstleistungsqualität
527
Service quality
525
Einzelhandelspreis
497
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327
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98
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Gil Saura, Irene
11
Ruiz-Molina, María-Eugenia
5
Coughlan, Joseph
4
Evanschitzky, Heiner
4
Lombart, Cindy
4
Moliner-Velázquez, Beatriz
4
Mortimer, Gary
4
Román, Sergio
4
Sajad Rezaei
4
Söderlund, Magnus
4
Willems, Kim
4
Ahmed, Salma
3
Arsalan Najmi
3
Bang, Nguyen
3
Bolton, Ruth N.
3
Boslau, Madlen
3
Castaldo, Sandro
3
Chiguvi, Douglas
3
Duggal, Ekta
3
Gustafsson, Anders
3
Hellström, Daniel
3
Herter, Márcia Maurer
3
Hunneman, Auke
3
Kennedy, Aileen
3
Khaled, Amgad S. D.
3
Louis, Didier
3
Marín, Antonio
3
Mishra, Sita
3
Molinillo, Sebastian
3
Muathe, Stephen
3
Mwencha, Peter
3
Naser Valaei
3
Pinto, Diego Costa
3
Riquelme, Isabel P.
3
Ruiz-Molina, Maria-Eugenia
3
Schramm-Klein, Hanna
3
Schwertfeger, Marko
3
Singh, Ajmer
3
Sloot, Laurens M.
3
Swoboda, Bernhard
3
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Springer Fachmedien Wiesbaden
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Technische Universität Braunschweig
1
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
1
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Journal of retailing and consumer services
83
The international review of retail, distribution and consumer research
19
Journal of business research : JBR
18
International journal of retail & distribution management
16
International journal of retail and distribution management
15
Journal of retailing
14
The journal of services marketing
12
International journal of electronic marketing and retailing : IJEMR
9
Journal of strategic marketing
9
Journal of service management
8
Psychology & marketing
8
Service business
8
Cogent business & management
7
Journal of marketing management : MM
6
The service industries journal
6
International journal of Indian culture and business management
5
Marketing intelligence & planning
5
International journal of business and globalisation : IJBG
4
International journal of business excellence
4
International journal of consumer studies
4
Journal of fashion marketing and management
4
Journal of internet commerce
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of service research : JSR
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Australasian marketing journal
3
European retail research
3
International journal of business competition and growth : IJBCG
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of quality and service sciences
3
International journal of services and operations management : IJSOM
3
Journal of Asia Business Studies
3
Journal of customer behaviour
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of international consumer marketing
3
Journal of marketing channels : ... distribution systems, strategy, and management
3
Journal of the Academy of Marketing Science
3
Journal of travel and tourism marketing
3
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ECONIS (ZBW)
651
EconStor
1
OLC EcoSci
1
RePEc
1
USB Cologne (EcoSocSci)
1
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655
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1
Eine qualitative Untersuchung von Preisimages im Handel
Zielke, Stephan
-
2008
Persistent link: https://www.econbiz.de/10003652602
Saved in:
2
Dimensions of satisfaction in retail settings : a research note
Evanschitzky, Heiner
;
Iyer, Gopalkrishnan R.
; …
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
3
,
pp. 275-285
Persistent link: https://www.econbiz.de/10003784375
Saved in:
3
Multi-channel retailing and customer satisfaction : implications for e-CRM
Warrington, Patricia T.
;
Gangstad, Elizabeth
;
Feinberg, …
- In:
Contemporary research in e-branding
,
(pp. 280-291)
.
2009
Persistent link: https://www.econbiz.de/10003778273
Saved in:
4
A framework for determining customer satisfaction : an empirical analysis
Chaudhuri, Ranjan
;
Verma, Sanjeev
- In:
International journal of electronic marketing and …
2
(
2008/09
)
2
,
pp. 190-201
Persistent link: https://www.econbiz.de/10003781084
Saved in:
5
Consumer product search and purchase behaviour using various retail channels : the role of perceived retail usefulness
Kim, Jihyun
;
Lee, Hyun-hwa
- In:
International journal of consumer studies
32
(
2008
)
6
,
pp. 619-627
Persistent link: https://www.econbiz.de/10003781885
Saved in:
6
"What's so special about family business?" : an exploratory study of UK and Irish consumer experiences of family businesses
Carrigan, Marylyn
;
Buckley, Joan
- In:
International journal of consumer studies
32
(
2008
)
6
,
pp. 656-666
Persistent link: https://www.econbiz.de/10003781897
Saved in:
7
Creating consumer durable retailer customer loyalty through order fulfillment service operations
Davis-Sramek, Beth
;
Mentzer, John T.
;
Stank, Theodore P.
- In:
Journal of operations management
26
(
2008
)
6
,
pp. 781-797
Persistent link: https://www.econbiz.de/10003771807
Saved in:
8
Logistics service quality and technology investment in retailing
Gil Saura, Irene
;
Ruiz-Molina, María-Eugenia
- In:
European retail research
23
(
2009
)
1
,
pp. 69-82
Persistent link: https://www.econbiz.de/10003832164
Saved in:
9
Die Entstehung von wahrgenommenen Kaufrisiken bei Kunden in Mehrkanalsystemen des Einzelhandels
Schröder, Hendrik
;
Bohlmann, Annette
- In:
Distribution und Handel in Theorie und Praxis : …
,
(pp. 431-465)
.
2009
Persistent link: https://www.econbiz.de/10003839559
Saved in:
10
Determinants of online merchant rating : content analysis of consumer comments about Yahoo merchants
Qu, Zhe
;
Zhang, Han
;
Li, Haizheng
- In:
Decision support systems : DSS ; the international journal
46
(
2008/09
)
1
,
pp. 440-449
Persistent link: https://www.econbiz.de/10003795589
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