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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
83,584
Konsumentenverhalten
81,134
Afrika
33,898
Africa
28,088
Privater Konsum
15,216
Private consumption
15,179
Theorie
13,519
Theory
13,314
Handel
10,624
Relationship marketing
9,157
Beziehungsmarketing
9,127
USA
8,029
Brand management
7,645
Markenführung
7,605
Deutschland
7,530
Tansania
7,275
United States
7,111
Brand image
6,754
Markenimage
6,721
Customer satisfaction
5,729
Online-Handel
5,713
Online retailing
5,700
Verbraucher
5,493
Tanzania
5,452
Entwicklung
5,079
Germany
4,945
Social Web
4,917
Social web
4,915
Einzelhandel
4,898
Online-Marketing
4,571
Internet marketing
4,553
Economic development
4,509
Markenartikel
4,506
Service quality
4,478
Dienstleistungsqualität
4,435
Brand
4,381
Retail trade
4,364
Schätzung
4,096
China
4,003
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962
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655
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4
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114
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5,463
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107
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2
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
321
International journal of hospitality management
199
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
58
The service industries journal
51
Psychology & marketing
50
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Service business
41
Journal of service management
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
31
International journal of retail and distribution management
27
International journal of services, economics and management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
International journal of services and operations management
23
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ECONIS (ZBW)
5,566
EconStor
5
OLC EcoSci
1
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1
"Radio oder Schiebedach?" : Wirkung von mentalen Budgets auf das individuelle Produktwahlverhalten
Polak, Benjamin
;
Herrmann, Andreas
;
Heitmann, Mark
; …
- In:
Schmalenbachs Zeitschrift für betriebswirtschaftliche …
61
(
2009
)
7
,
pp. 783-803
Persistent link: https://www.econbiz.de/10003900808
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2
Customer satisfaction and consumer expenditure in selected European countries
Yeung, Matthew C. H.
;
Ramasamy, Bala
;
Chen, Junsong
; …
- In:
International journal of research in marketing : IJRM ; …
30
(
2013
)
4
,
pp. 406-416
Persistent link: https://www.econbiz.de/10010223383
Saved in:
3
Background and dimensions of consumption experience in Brazilian hotels
Ladeira, Wagner Junior
;
Costa, Gustavo
;
Santini, …
- In:
Tourism and hospitality research : the surrey quarterly …
12
(
2012
)
4
,
pp. 215-227
Persistent link: https://www.econbiz.de/10010203095
Saved in:
4
Exploring the link between customer experience-loyalty-consumer spend
Srivasta, Mala
;
Kaul, Dimple
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 277-286
Persistent link: https://www.econbiz.de/10011528711
Saved in:
5
Tourists' expenditure behaviour : the influence of satisfaction and the dependence of spending categories
Disegna, Marta
;
Osti, Linda
- In:
Tourism economics : the business and finance of tourism …
22
(
2016
)
1
,
pp. 5-30
Persistent link: https://www.econbiz.de/10011546284
Saved in:
6
Bringing them back to spend more : student foodservice experiences to satisfy their taste buds
Ali, Faizan
;
Ryu, Kisang
- In:
Young consumers : insight and ideas for responsible …
16
(
2015
)
2
,
pp. 235-248
Persistent link: https://www.econbiz.de/10011382852
Saved in:
7
The impact of service quality and customer satisfaction on consumer spending in wineries
Lee, Kyuho
;
Madanoglu, Melih
;
Ha, Inhyuck
;
Fritz, Anisya
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 248-260
Persistent link: https://www.econbiz.de/10012483671
Saved in:
8
Macromarketing metrics of consumer well-being : an update
Sirgy, M. Joseph
- In:
Journal of macromarketing
41
(
2021
)
1
,
pp. 124-131
Persistent link: https://www.econbiz.de/10012485422
Saved in:
9
Is it all about consumer engagement? : explaining continuance intention for utilitarian and hedonic service consumption
Hepola, Janne
;
Leppäniemi, Matti
;
Karjaluoto, Heikki
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305413
Saved in:
10
Customer satisfaction and expenditure behaviour in musical festivals : the optimus primavera sound case study
Borges, Ana Pinto
;
Rodrigues, Paula
;
Matias, Álvaro
- In:
Tourism economics : the business and finance of tourism …
22
(
2016
)
4
,
pp. 825-836
Persistent link: https://www.econbiz.de/10011645865
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