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Market orientation in a developing economy public institution : revisitiong the Kohli and Jaworski's framework
Mahmoud, Mohammed A.; Hinson, Robert - In: International journal of public sector management : IJPSM 25 (2012) 2, pp. 88-102
Persistent link: https://www.econbiz.de/10009547222
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The moderating role of demographic variables on customer expectations in airport retail patronage intentions of travellers
Kosiba, John Paul Basewe; Acheampong, Audrey; Adeola, Ogechi - In: Journal of retailing and consumer services 54 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012238352
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Market orientation and customer satisfaction : the role of service quality and innovation
Mahmoud, Mahmoud Abdulai; Hinson, Robert; Duut, Dickson … - In: International journal of business and emerging markets … 11 (2019) 2, pp. 144-167
Persistent link: https://www.econbiz.de/10012135585
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The effect of mobile health service quality on user satisfaction and continual usage
Oppong, Elizabeth; Hinson, Robert; Adeola, Ogechi; … - In: Total quality management & business excellence 32 (2021) 2, pp. 177-198
Persistent link: https://www.econbiz.de/10012423580
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Determining mobile money service customer satisfaction and continuance usage through service quality
Twum, Kojo Kakra; Kosiba, John Paul Basewe; Hinson, Robert - In: Journal of financial services marketing 28 (2023) 1, pp. 30-42
Persistent link: https://www.econbiz.de/10014251395
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Exploring customer stewardship behaviors in service firms
Boateng, Henry; Amenuvor, Fortune Edem; Adam, Diyawu Rahman - In: European business review 34 (2022) 4, pp. 541-555
Persistent link: https://www.econbiz.de/10013412236