The effect of mobile health service quality on user satisfaction and continual usage
Year of publication: |
2021
|
---|---|
Authors: | Oppong, Elizabeth ; Hinson, Robert ; Adeola, Ogechi ; Muritala, Omotayo ; Kosiba, John Paul Basewe |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 32.2021, 2, p. 177-198
|
Subject: | continual usage | Ghana | mHealth | monetary cost | service quality | user satisfaction | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
-
Tetteh, Joseph Emmanuel, (2023)
-
Achieving university libraries user loyalty through user satisfaction : the role of service quality
Twum, Kojo Kakra, (2022)
-
Amelia, Amelia, (2023)
- More ...
-
Mensah, Kobby, (2022)
-
Kosiba, John Paul Basewe, (2020)
-
Examining customer engagement and brand loyalty in retail banking
Kosiba, John Paul Basewe, (2018)
- More ...