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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
82,942
Konsumentenverhalten
80,462
Technischer Fortschritt
50,476
Kanada
48,415
Technological change
41,062
Canada
35,617
Theorie
21,973
Theory
21,502
USA
18,131
United States
16,671
Energiepolitik
15,610
Innovation
11,693
Energy policy
11,410
Deutschland
9,783
Relationship marketing
9,086
Beziehungsmarketing
9,052
Germany
8,003
Brand management
7,592
Markenführung
7,550
Welt
7,104
World
6,994
Brand image
6,710
Markenimage
6,670
Großbritannien
5,792
Vereinigte Staaten
5,728
Customer satisfaction
5,707
Online-Handel
5,650
Online retailing
5,639
Wirtschaftswachstum
5,497
Schätzung
5,252
United Kingdom
5,110
Estimation
5,017
Social Web
4,974
Social web
4,972
Produktivität
4,909
EU-Staaten
4,705
Economic growth
4,665
Productivity
4,662
China
4,654
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Undetermined
2,975
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955
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4,884
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655
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4
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4,764
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4,764
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113
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113
Graue Literatur
72
Hochschulschrift
72
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72
Thesis
49
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47
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47
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47
Arbeitspapier
43
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12
Sammelwerk
12
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10
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8
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5
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5
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4
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4
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4
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2
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1
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English
5,435
German
106
French
2
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Sparks, Beverley
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
Wei, Wei
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
323
International journal of hospitality management
190
Journal of business research : JBR
152
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
78
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
56
The service industries journal
52
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Service business
41
Journal of strategic marketing
40
Journal of service research : JSR
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
Tourism management perspectives : TMP
36
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
International journal of services, economics and management
27
The TQM journal : the international review of organizational improvement
27
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
International journal of services and operations management
23
Journal of internet commerce
23
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ECONIS (ZBW)
5,537
EconStor
5
OLC EcoSci
1
Showing
1
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10
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5,543
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date (oldest first)
1
The effect of cultural and psychological characteristics on the purchase behavior and satisfaction of electric vehicles : a comparative study of US and China
Song, Mee Ryoung
;
Chu, Wujin
;
Im, Meeja
- In:
International journal of consumer studies
46
(
2022
)
1
,
pp. 345-364
Persistent link: https://www.econbiz.de/10012808036
Saved in:
2
The impact of socio-economic background on satisfaction : evidence for policy-makers
Clifton, Judith
;
Díaz Fuentes, Daniel
; …
- In:
Journal of regulatory economics
46
(
2014
)
2
,
pp. 183-206
Persistent link: https://www.econbiz.de/10010489835
Saved in:
3
Consumers oriented investments in transit service quality improvements : the best bang for your buck
Eldeeb, Gamal
;
Mohamed, Moataz
- In:
Research in transportation economics
94
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013396438
Saved in:
4
Customer delight : distinct construct or zone of nonlinear response to customer satisfaction?
Finn, Adam
- In:
Journal of service research : JSR
15
(
2012
)
1
,
pp. 99-110
Persistent link: https://www.econbiz.de/10009521619
Saved in:
5
Predicting behavioral intention : the mechanism from pretrip to posttrip
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Shen, Ye
;
Chang, Howook
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
4
,
pp. 279-292
Persistent link: https://www.econbiz.de/10012705629
Saved in:
6
Proenvironmental behavior : critical link between satisfaction and place attachment in Australia and
Canada
Ramkissoon, Haywantee
;
Mavondo, Felix T.
- In:
Tourism analysis : an interdisciplinary tourism & …
22
(
2017
)
1
,
pp. 59-73
Persistent link: https://www.econbiz.de/10011686898
Saved in:
7
Only if it is convenient : understanding how convenience influences self-service technology evaluation
Collier, Joel E.
;
Kimes, Sheryl E.
- In:
Journal of service research : JSR
16
(
2013
)
1
,
pp. 39-51
Persistent link: https://www.econbiz.de/10009751114
Saved in:
8
Touch versus tech : when technology functions as a barrier or a benefit to service encounters
Giebelhausen, Michael
;
Robinson, Stacey G.
;
Sirianni, …
- In:
Journal of marketing
78
(
2014
)
4
,
pp. 113-124
Persistent link: https://www.econbiz.de/10010381381
Saved in:
9
Factors affecting hotel visitors' usage of Guest Empowerment Technology (GET)
Lai Hang Kwan
;
Siew Jing Chia
;
Rickson Khor
;
Teck Hou Wong
- In:
Handbook of research on leveraging consumer psychology …
,
(pp. 138-153)
.
2017
Persistent link: https://www.econbiz.de/10011528821
Saved in:
10
Understanding how technology paradoxes affect customer satisfaction with self-service technology : the role of performance ambiguity and trust in technology
Johnson, Devon S.
;
Bardhi, Fleura
;
Dunn, Dan T.
- In:
Psychology & marketing
25
(
2008
)
5
,
pp. 416-443
Persistent link: https://www.econbiz.de/10003735875
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