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The influence of music on self-paced fitness consumers' perceived motivational qualities and optimal level of emotional state and satisfaction with exercise experience
Williams, Antonio S.; Park, Byungik; Pedersen, Zack P. - In: International journal of sport management and marketing … 23 (2023) 4, pp. 310-326
Persistent link: https://www.econbiz.de/10014311074
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The perceived attractiveness of Chinese products by German consumers : a sociopsychological approach
Kreppel, Heidi; Holtbrügge, Dirk - In: Journal of global marketing 25 (2012) 2, pp. 79-99
Persistent link: https://www.econbiz.de/10009672201
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Understanding the role of social influences in festival revisiting intentions : comparison between first-timers and repeaters
Choo, Hyungsuk; Petrick, James F. - In: Tourism analysis : an interdisciplinary tourism & … 21 (2016) 2/3, pp. 279-285
Persistent link: https://www.econbiz.de/10011492706
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How do customers navigate perceived inappropriateness of collective emotion in group service recovery? : an application of cognitive dissonance theory
Xu, Xing'an; Liu, Juan; Cai, Ruiying - In: Tourism management : research, policies, practice 93 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013366129
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Building e-loyalty for e-retailers : role of justice perception and consumer forgiveness
Baruönü Latif, Fatma Özge; Uslu, Aypar - In: Middle East journal of management : MEJM 6 (2019) 3, pp. 298-317
Persistent link: https://www.econbiz.de/10012111745
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Businesses beware : consumer immoral retaliation in response to perceived moral violations by companies
Loureiro, Yuliya Komarova; Haws, Kelly L.; Bearden, … - In: Journal of service research : JSR 21 (2018) 2, pp. 184-200
Persistent link: https://www.econbiz.de/10011855788
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Responder feelings in a three-player three-option ultimatum game : affective determinants of rejection behavior
Pfister, Hans-Rüdiger; Böhn, Gisela - In: Games 3 (2012) 1, pp. 1-29
This paper addresses the role of affect and emotions in shaping the behavior of responders in the ultimatum game. A huge amount of research shows that players do not behave in an economically rational way in the ultimatum game, and emotional mechanisms have been proposed as a possible...
Persistent link: https://www.econbiz.de/10009752872
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Effects of communicating emotions on consumer perceptions of fairness
Lee, Sooyeon Nikki - 2004
Persistent link: https://www.econbiz.de/10003776858
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Social and equity inferences in customers' evaluation of services
Voss, Kevin E.; Jiménez, Fernando R. - In: Journal of marketing theory and practice 18 (2010) 3, pp. 219-232
Persistent link: https://www.econbiz.de/10003997666
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State of the Art zum Nachbeschwerdeverhalten
Gelbrich, Katja; Roschk, Holger - 2007
, wonach die Unternehmensreaktionen die Wahrnehmung dieser Reaktionen, insbesondere die wahrgenommene Gerechtigkeit, positiv … identifizieren. Von den drei Gerechtigkeitsdimensionen hat die Distributive Gerechtigkeit den stärksten Einfluss auf die …
Persistent link: https://www.econbiz.de/10009506018