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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
83,816
Konsumentenverhalten
81,366
Theorie
15,348
Theory
15,072
Relationship marketing
9,127
Beziehungsmarketing
9,097
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7,693
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7,633
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7,562
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7,152
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6,996
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6,755
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6,715
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5,728
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5,724
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5,536
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5,279
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4,839
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4,837
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4,583
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4,572
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4,519
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4,478
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4,450
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4,407
Brand
4,355
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4,346
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4,150
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4,051
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4,047
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3,844
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3,751
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3,670
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3,665
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3,643
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3,626
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
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University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
321
International journal of hospitality management
199
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
58
The service industries journal
51
Psychology & marketing
50
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Service business
41
Journal of service management
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
31
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
International journal of services and operations management
23
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ECONIS (ZBW)
5,565
EconStor
6
OLC EcoSci
1
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1
Consumer search and satisfaction with mental health services
Larson, Lindsay R. L.
;
Bock, Dora Elizabeth
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 736-748
Persistent link: https://www.econbiz.de/10011590918
Saved in:
2
Vocalizing search : how voice technologies alter consumer search processes and satisfaction
Melumad, Shiri
- In:
Journal of consumer research : JCR ; an …
50
(
2023
)
3
,
pp. 533-553
Persistent link: https://www.econbiz.de/10014391410
Saved in:
3
Electronic shopping for wine : how search costs affect consumer price sensitivity, satisfaction with merchandise, and retention
Lynch, John G.
;
Ariely, Dan
-
1999
Persistent link: https://www.econbiz.de/10001391107
Saved in:
4
Does user search behaviour mediate user knowledge and search satisfaction?
Yamin, Fadhxilah Mat
;
Thurasamy Ramayah
;
Wan Hussain …
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 34-39
Persistent link: https://www.econbiz.de/10011660747
Saved in:
5
Consumer search of multiple information sources and its impact on consumer price satisfaction
Jang, Sungha
;
Prasad, Ashutosh
;
Ratchford, Brian Thomas
- In:
Journal of interactive marketing : a quarterly …
40
(
2017
),
pp. 24-40
Persistent link: https://www.econbiz.de/10011777301
Saved in:
6
Consumer participation in using online recommendation agents : effects on satisfaction, trust, and purchase intentions
Dabholkar, Pratibha A.
;
Sheng, Xiaojing
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1433-1449
Persistent link: https://www.econbiz.de/10009579524
Saved in:
7
Performance information and citizen service attitudes : do cost information and service use affect the relationship?
Baekgaard, Martin
- In:
International public management journal
18
(
2015
)
2
,
pp. 228-245
Persistent link: https://www.econbiz.de/10011306318
Saved in:
8
Service parts inventory control with lateral transshipment that takes time
Yang, Guangyuan
;
Dekker, Rommert
-
2010
Persistent link: https://www.econbiz.de/10003973367
Saved in:
9
Performance measurement and determination of optimal base stock level inventory system to improve the customer satisfaction in the Six Sigma environment
Kumaravadivel, A.
;
Natarajan, U.
;
Noorul Haq, A.
- In:
International journal of productivity and quality …
9
(
2012
)
3
,
pp. 382-403
Persistent link: https://www.econbiz.de/10009512814
Saved in:
10
Enabling customer satisfaction and stock reduction through service differentiation with response time guarantees
Gabor, Adriana F.
;
Vianen, Lars A. van
;
Yang, Guangyuan
; …
-
2016
Persistent link: https://www.econbiz.de/10011447987
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