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Small town centre attractiveness : evidence from Sweden
Wahlberg, Olof - In: International journal of retail & distribution management 44 (2016) 4, pp. 465-488
Persistent link: https://www.econbiz.de/10011515608
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A comparison of customer perceived service quality in discount versus traditional grocery stores : an examination of service quality measurement scales in a Swedish context
Anselmsson, Johan; Johansson, Ulf - In: International journal of quality and service sciences 6 (2014) 4, pp. 369-386
Persistent link: https://www.econbiz.de/10010469088
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Consumer attitudes on mobile payment services : results from a proof of concept test
Arvidsson, Niklas - In: The international journal of bank marketing : IJBM 32 (2014) 2, pp. 150-170
Persistent link: https://www.econbiz.de/10010343504
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An exploratory study of consumer attitudes towards mobile ticketing in Sweden : ("work in progress") ; final paper submitted to the 24th European Regional Conference of the Interna...
Apanasevic, Tatjana; Markendahl, Jan; Arvidsson, Niklas - 2013
Swedish public transport organizations have set an objective to double usage of the public transport during the next coming five years. This study attempts to investigate if the current ticket solutions support the goal of the public transport companies, and if the available mobile phone...
Persistent link: https://www.econbiz.de/10010209350
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Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience
Lin, Ingrid Y. - In: The journal of services marketing 30 (2016) 7, pp. 692-712
Persistent link: https://www.econbiz.de/10011590915
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From a hotel guest to the '3.4 satisfied' customer
Gustavsson, Eva - In: Facts and figures : economic representations and practices, (pp. 175-203). 2000
Persistent link: https://www.econbiz.de/10003640203
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Customer satisfaction barometers and economic development : an explorative ordinal regression analysis
Grigoroudis, E.; Nikolopoulou, G.; Zopounidis, Constantin - In: Total quality management & business excellence : an … 19 (2008) 5/6, pp. 441-460
Persistent link: https://www.econbiz.de/10003740718
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Economic influences on customer satisfaction : an international comparison
Frank, Björn; Enkawa, Takao - In: International journal of business environment : IJBE 2 (2008/09) 3, pp. 336-355
Persistent link: https://www.econbiz.de/10003849635
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The business culture of a firm applying a customer-intimate philosophy : a conceptual framework
Osarenkhoe, Aihie - In: International journal of business and systems research 3 (2009) 3, pp. 257-278
Persistent link: https://www.econbiz.de/10003897687
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The influence of banks' advice to SMEs on customer satisfaction : the case for regulation
Berggren, Björn; Lundahl, Nicolaus; Silver, Lars; … - In: International journal of services and operations management 7 (2010) 2, pp. 200-214
Persistent link: https://www.econbiz.de/10008662893