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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
83,816
Konsumentenverhalten
81,366
Malaysia
17,228
Theorie
9,805
Theory
9,637
Relationship marketing
9,202
Beziehungsmarketing
9,164
Brand management
7,629
Markenführung
7,587
Islamic finance
7,064
Brand image
6,795
Islamisches Finanzsystem
6,792
Markenimage
6,746
Customer satisfaction
5,938
Online-Handel
5,705
Online retailing
5,695
USA
4,998
Social Web
4,897
Social web
4,895
United States
4,730
Service quality
4,670
Dienstleistungsqualität
4,600
Online-Marketing
4,578
Internet marketing
4,568
Brand
4,357
Markenartikel
4,348
Einzelhandel
4,227
Retail trade
4,188
Deutschland
4,098
Germany
3,806
Electronic Commerce
3,717
Werbewirkung
3,658
Advertising effects
3,619
E-commerce
3,612
Verbraucherverhalten
3,589
Experiment
3,450
Emotion
3,308
Advertising
3,083
Werbung
2,972
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Undetermined
3,075
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1,012
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Article
5,058
Book / Working Paper
689
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4
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Article in journal
4,917
Aufsatz in Zeitschrift
4,917
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121
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121
Hochschulschrift
71
Graue Literatur
68
Non-commercial literature
68
Conference paper
48
Konferenzbeitrag
48
Thesis
48
Working Paper
44
Arbeitspapier
40
Collection of articles of several authors
12
Sammelwerk
12
Konferenzschrift
10
Aufsatzsammlung
8
Case study
5
Fallstudie
5
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4
Ratgeber
4
Sammlung
4
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3
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2
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1
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1
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1
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1
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1
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English
5,644
German
105
French
2
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prayag, Girish
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
15
Amin, Muslim
14
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Quach, Sara
10
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Osman, Zahir
9
Prashar, Sanjeev
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Siddiqui, Danish Ahmed
9
Sparks, Beverley
9
Sreejesh, S.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
321
International journal of hospitality management
200
Journal of business research : JBR
152
The journal of services marketing
102
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
79
Cogent business & management
74
Services marketing quarterly
63
Tourism management : research, policies, practice
63
Psychology & marketing
52
The service industries journal
51
Asia Pacific journal of marketing and logistics
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Service business
44
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
42
Journal of service management
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of service research : JSR
38
The international journal of bank marketing : IJBM
37
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
Tourism management perspectives : TMP
36
Journal of Islamic marketing
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
31
International journal of services, economics and management
30
International journal of quality and service sciences
28
The TQM journal : the international review of organizational improvement
28
International journal of retail and distribution management
27
Journal of air transport management
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
27
Journal of the Academy of Marketing Science
27
Journal of Asian finance, economics and business : JAFEB
26
International journal of retail & distribution management
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
International journal of business excellence : IJBEX
24
International journal of business information systems : IJBIS
24
Journal of retailing
24
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Source
All
ECONIS (ZBW)
5,744
EconStor
5
OLC EcoSci
2
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1
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date (oldest first)
1
Modelling Muslims' revisit intention of non-halal certified restaurants in
Malaysia
Firdaus Firdaus Halimi
;
Gabarre, Serge
;
Rahi, Samar
; …
- In:
Journal of Islamic marketing
13
(
2022
)
11
,
pp. 2437-2461
Persistent link: https://www.econbiz.de/10013536329
Saved in:
2
Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in
Malaysia
Rafikul Islam
;
Selim Ahmed
;
Dzuljastri Abdul Razak
- In:
International journal of quality and service sciences
7
(
2015
)
4
,
pp. 424-441
Persistent link: https://www.econbiz.de/10011448219
Saved in:
3
Islamic bank trust : the roles of religiosity, perceived value and satisfaction
Abror, Abror
;
Patrisia, Dina
;
Engriani, Yunita
;
Idris, Idris
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
2
,
pp. 368-384
Persistent link: https://www.econbiz.de/10013163334
Saved in:
4
FinTech, crowdfunding and customer retention in Islamic banks
Baber, Hasnan
- In:
Vision : the journal of business perspective
24
(
2020
)
3
,
pp. 260-268
Persistent link: https://www.econbiz.de/10012287404
Saved in:
5
Brand attributes, corporate brand image and customer loyalty of Islamic banks in
Malaysia
Ab Hamid, Siti Ngayesah
;
Suharni Maulan
;
Jusoh, Wan …
- In:
Journal of Islamic marketing
14
(
2023
)
10
,
pp. 2404-2428
Persistent link: https://www.econbiz.de/10014428586
Saved in:
6
The role of sea-based adventure experiences in tourists’ satisfaction and behavioral intentions
Triantafillidou, Amalia
;
Petala, Zinovia
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 67-87
Persistent link: https://www.econbiz.de/10011485021
Saved in:
7
Factors affecting third-generation mobile services : applying the purchase intention model
Lin, Tung-Ching
;
Wu, Sheng
;
Wang, Kuei-Ing
;
Tsai, Meng-Chun
- In:
Journal of organizational computing and electronic commerce
25
(
2015
)
1
,
pp. 47-75
Persistent link: https://www.econbiz.de/10010506802
Saved in:
8
An investigation of green hotel customers' decision formation : developing an extended model of the theory of planned behavior
Han, Heesup
;
Kim, Yunhi
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 659-668
Persistent link: https://www.econbiz.de/10008758176
Saved in:
9
Exploring the visitors' decision-making process for Airbnb and hotel accommodations using value-attitude-behavior and theory of planned behavior
Tajeddini, Kayhan
;
Mostafa Rasoolimanesh, S.
;
Gamage, …
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012585666
Saved in:
10
The role of atmosphere in Italian museums : effects on brand perceptions and visitor behavioral intentions
Piancatelli, Chiara
;
Massi, Marta
;
Vocino, Andrea
- In:
Journal of strategic marketing
29
(
2021
)
6
,
pp. 546-566
Persistent link: https://www.econbiz.de/10012588444
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