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~subject:"Kundenzufriedenheit"
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Subject
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Kundenzufriedenheit
Customer satisfaction
15,568
Lebensqualität
10,550
Quality of life
10,086
Service quality
6,542
Dienstleistungsqualität
6,361
Consumer behaviour
6,219
Konsumentenverhalten
6,067
Relationship marketing
5,661
Beziehungsmarketing
5,625
Satisfaction
5,572
Interview
5,118
Zufriedenheit
5,042
Befragung
4,980
Deutschland
3,796
Germany
3,106
Arbeitszufriedenheit
1,807
Job satisfaction
1,789
Sozialer Indikator
1,775
Social indicator
1,692
Umfrage
1,540
Theorie
1,500
USA
1,464
Theory
1,423
Messung
1,421
Measurement
1,374
United States
1,303
customer satisfaction
1,299
Welt
1,120
Schätzung
1,095
World
1,095
Customer service
1,074
Online-Handel
1,057
Lebensstandard
1,053
Online retailing
1,053
Qualitätsmanagement
1,024
Estimation
1,021
Kundenservice
1,017
Standard of living
1,001
Urlaubsverhalten
995
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Online availability
All
Undetermined
5,738
Free
2,427
Type of publication
All
Article
11,630
Book / Working Paper
2,347
Journal
8
Type of publication (narrower categories)
All
Article in journal
10,774
Aufsatz in Zeitschrift
10,774
Aufsatz im Buch
801
Book section
801
Graue Literatur
320
Non-commercial literature
320
Hochschulschrift
289
Working Paper
239
Arbeitspapier
221
Thesis
195
Case study
117
Fallstudie
117
Conference paper
105
Konferenzbeitrag
105
Collection of articles of several authors
84
Sammelwerk
84
Aufsatzsammlung
50
Ratgeber
26
Guidebook
23
Konferenzschrift
22
Collection of articles written by one author
19
Sammlung
19
Conference proceedings
11
Lehrbuch
10
Reprint
10
Textbook
9
Interview
6
Article
5
Handbook
5
Handbuch
5
Umfrage
5
Bibliografie
4
Elektronischer Datenträger
3
Research Report
3
Systematic review
3
Übersichtsarbeit
3
Fallstudiensammlung
2
Mikroform
2
Statistik
2
Accompanied by computer file
1
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Language
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English
13,070
German
904
Undetermined
6
Italian
5
French
4
Czech
1
Polish
1
Spanish
1
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Author
All
Han, Heesup
67
Homburg, Christian
41
Mattila, Anna S.
37
Svensson, Göran
35
Mittal, Vikas
30
Wong, IpKin Anthony
30
Usman, Osly
28
Aksoy, Lerzan
27
Ringle, Christian M.
26
Gil Saura, Irene
25
Prentice, Catherine
25
Prayag, Girish
24
Prybutok, Victor R.
24
Hyun, Sunghyup Sean
23
Söderlund, Magnus
23
Jang, Soocheong
21
Keiningham, Timothy
21
Bilgihan, Anil
20
Shahin, Arash
20
Sharma, Piyush
20
Evanschitzky, Heiner
19
Lee, Choong-Ki
19
Roschk, Holger
19
Gustafsson, Anders
18
Huber, Frank
18
Balaji, M. S.
17
Bruhn, Manfred
17
Gelbrich, Katja
17
Loureiro, Sandra Maria Correia
17
Su, LuJun
17
Barnes, Donald C.
16
Hsu, Maxwell K.
16
McColl-Kennedy, Janet R.
16
Park, Jungkun
16
Ryu, Kisang
16
Sirgy, M. Joseph
16
Sparks, Beverley
16
Verhoef, Peter C.
16
Wieseke, Jan
16
Yi, Youjae
16
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Institution
All
Springer Fachmedien Wiesbaden
18
Books on Demand GmbH <Norderstedt>
7
National Bureau of Economic Research
7
Verlag Dr. Kovač
6
Erasmus Research Institute of Management
4
Nomos Verlagsgesellschaft
4
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
IGI Global
3
RWTH Aachen
3
Technische Universität Hamburg
3
University of Bamberg, Chair of Finance
3
Eric Cuvillier <Firma>
2
Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
2
Harvard Graduate School of Business Administration
2
Information Resources Management Association
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Shaker Verlag
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
Universität Mannheim
2
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
2
ANZMAC Conference <2019, Wellington>
1
Academy of Marketing
1
Adolf Würth GmbH & Co. KG
1
Allgemeiner Deutscher Automobil-Club
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Australian and New Zealand Marketing Academy
1
Bergische Universität Wuppertal
1
Bundesagentur für Arbeit
1
Center for Service Excellence
1
Conference Board
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Cornell University / Food and Nutrition Policy Program
1
Deutsches Forschungsinstitut für Öffentliche Verwaltung Speyer
1
Deutschland / Bundesamt für Naturschutz
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
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Published in...
All
Journal of retailing and consumer services
425
International journal of hospitality management
378
Journal of business research : JBR
300
The journal of services marketing
191
Tourism management : research, policies, practice
177
The service industries journal
173
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Journal of travel and tourism marketing
164
Journal of hospitality marketing & management
154
International journal of contemporary hospitality management
141
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
105
Cogent business & management
103
Services marketing quarterly
101
Service business
89
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
The TQM journal : the international review of organizational improvement
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
84
Tourism management perspectives : TMP
84
Psychology & marketing
80
International journal of productivity and quality management : IJPQM
77
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
71
Journal of strategic marketing
69
International journal of quality and service sciences
67
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
66
International journal of services and operations management
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
International journal of quality & reliability management
58
Managing service quality : MSQ ; an international journal
57
International journal of services, economics and management
55
Journal of hospitality and tourism insights
55
Journal of retailing
54
International journal of business information systems : IJBIS
52
International journal of electronic marketing and retailing : IJEMR
52
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Source
All
ECONIS (ZBW)
13,921
EconStor
29
OLC EcoSci
11
RePEc
10
USB Cologne (EcoSocSci)
8
BASE
5
Other ZBW resources
1
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1
Interpretive media that attract park visitors and enhance their experiences : a comparison of modern and traditional tools using GPS tracking and GIS technology
Wolf, Isabelle D.
;
Stricker, Heidi K.
;
Hagenloh, Gerald
- In:
Tourism management perspectives : TMP
7
(
2013
),
pp. 59-72
Persistent link: https://www.econbiz.de/10009761756
Saved in:
2
Customer happiness : essays on happiness and its relation to comsumption
Niedermeier, Anna
-
2015
Persistent link: https://www.econbiz.de/10013427492
Saved in:
3
Dynamic customer value cocreation in healthcare
Danaher, Tracey S.
;
Danaher, Peter J.
;
Sweeney, Jillian C.
- In:
Journal of service research
27
(
2024
)
2
,
pp. 177-193
Persistent link: https://www.econbiz.de/10014580413
Saved in:
4
Customer effort in value cocreation activities : improving quality of life and behavioral intentions of health care customers
Sweeney, Jillian C.
;
Danaher, Tracey S.
; …
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 318-335
Persistent link: https://www.econbiz.de/10011336505
Saved in:
5
Life satisfaction of Gen Y shoppers
Leelakulthanit, Orose
- In:
Journal of business & economics research
12
(
2014
)
3
,
pp. 299-305
Persistent link: https://www.econbiz.de/10010400189
Saved in:
6
Determining adventure tourist loyalty : mediating role of tourist satisfaction and quality of life
Rohman, Fatchur
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 255-265
Persistent link: https://www.econbiz.de/10012671378
Saved in:
7
Gender differences in the perception of the quality of college life in a Spanish university
Blazquez-Resino, Juan Jose
;
Gołąb-Andrzejak, Edyta
; …
- In:
International journal of intelligent enterprise
9
(
2022
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10013256150
Saved in:
8
Customers' quality of life, advocacy and banks' CSR-fit : a cross-validated moderated mediation model
Ogunmokun, Oluwatobi A.
;
Timur, Seldjan
- In:
International journal of consumer studies
46
(
2022
)
3
,
pp. 907-924
Persistent link: https://www.econbiz.de/10013177043
Saved in:
9
Community marathon event participation and quality of life
Park, Kwangsoo
;
Park, Seunghyun
;
Ok, Chihyung
;
Kim, Hyelin
- In:
Sport management review
25
(
2022
)
2
,
pp. 341-359
Persistent link: https://www.econbiz.de/10013257647
Saved in:
10
Applying expanded servicescape to the hotel industry
Lee, Seonjeong
;
Chuang, Ning-Kuang
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
4
,
pp. 771-796
Persistent link: https://www.econbiz.de/10013171233
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