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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
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5,775
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Han, Heesup
54
Mattila, Anna S.
26
Usman, Osly
21
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Blut, Markus
11
Liu, Chih-Hsing
11
Park, Jungkun
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Bang, Nguyen
10
Barnes, Donald C.
10
Keiningham, Timothy
10
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Law, Chun Hung Roberts
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Prashar, Sanjeev
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Quach, Sara
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Sreejesh, S.
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9
Carlson, Jamie
9
Chua, Bee-Lia
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
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Erasmus Research Institute of Management
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Eric Cuvillier <Firma>
1
Georg-August-Universität Göttingen
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Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
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IGI Global
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Institute of Leadership and Management <London>
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Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
Technische Universität Dresden
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Technische Universität Hamburg
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1
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Journal of retailing and consumer services
332
International journal of hospitality management
205
Journal of business research : JBR
157
The journal of services marketing
102
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
91
International journal of contemporary hospitality management
78
Cogent business & management
76
Tourism management : research, policies, practice
62
Services marketing quarterly
59
The service industries journal
59
Psychology & marketing
54
Asia Pacific journal of marketing and logistics
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
51
Service business
47
International journal of electronic marketing and retailing : IJEMR
46
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
Journal of strategic marketing
43
Journal of service management
41
Journal of service research : JSR
40
Tourism management perspectives : TMP
39
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
European journal of marketing : EJM
34
The international journal of bank marketing : IJBM
34
International journal of electronic customer relationship management : IJECRM
31
The international review of retail, distribution and consumer research
31
International journal of business information systems : IJBIS
29
International journal of quality and service sciences
29
Journal of internet commerce
29
International journal of retail & distribution management
28
International journal of retail and distribution management
28
Journal of Islamic marketing
28
Journal of air transport management
28
Journal of the Academy of Marketing Science
28
Journal of retailing
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of hospitality and tourism insights
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ECONIS (ZBW)
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EconStor
8
OLC EcoSci
1
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1
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
2
Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash N.
- In:
International journal of electronic marketing and …
7
(
2016
)
2
,
pp. 115-140
Persistent link: https://www.econbiz.de/10011643577
Saved in:
3
Competent edge to activate the intention of online customer
Malik, Sheetal
;
Sharma, Geeti
- In:
International journal of business and globalisation : IJBG
35
(
2023
)
3
,
pp. 249-262
Persistent link: https://www.econbiz.de/10015057512
Saved in:
4
An investigation of online shopping experience on trust and behavioral intentions
Samuel, Lee Hao Suan
;
Balaji, M. S.
;
Khong Kok Wei
- In:
Journal of internet commerce
14
(
2015
)
2
,
pp. 233-254
Persistent link: https://www.econbiz.de/10011432424
Saved in:
5
What drives consumers' continuance intention to e-shopping? : conceptual framework and managerial implications in the case of Saudi Arabia
Al-Maghrabi, Talal
;
Dennis, Charles
- In:
International journal of retail & distribution management
39
(
2011
)
12
,
pp. 899-926
Persistent link: https://www.econbiz.de/10009407645
Saved in:
6
Exploring online repurchase behavioural intention of university students in Malaysia
Sajad Rezaei
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
6
(
2013
)
2
,
pp. 92-119
Persistent link: https://www.econbiz.de/10009762828
Saved in:
7
Consumer characteristics, social influence, and system factors on online group-buying repurchasing intention
Wang, Edward Shih-tse
;
Chou, Nicole Pei-yu
- In:
Journal of electronic commerce research : JECR
15
(
2014
)
2
,
pp. 119-132
Persistent link: https://www.econbiz.de/10010378746
Saved in:
8
Broadening the perspective on e-commerce : a comparative analysis of mobile shopping and traditional online shopping
Schramm-Klein, Hanna
;
Wagner, Gerhard
- In:
Marketing : ZFP ; journal of research and management
36
(
2014
)
2
,
pp. 119-130
Persistent link: https://www.econbiz.de/10010385222
Saved in:
9
Comparing mobile and Internet adoption factors of loyalty and satisfaction with online shopping consumers
Amoroso, Donald L.
;
Ogawa, Mikako
- In:
International journal of e-business research : an …
9
(
2013
)
2
,
pp. 24-45
Persistent link: https://www.econbiz.de/10009793135
Saved in:
10
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
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