Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Ethical evaluation of audience...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Beziehungsmarketing
14
Relationship marketing
14
Brand management
13
Consumer behaviour
13
Markenführung
13
Konsumentenverhalten
12
Australia
10
Internet
8
Brand image
7
Markenimage
7
Advertising
6
Australien
6
Brand
6
Markenartikel
6
Customer satisfaction
5
Lieferantenmanagement
5
Marketing management
5
Marketingmanagement
5
Power
5
Social marketing
5
Supplier relationship management
5
Advertising effects
4
B-to-B-Marketing
4
Business-to-business marketing
4
Internet marketing
4
Marketing
4
Multinationales Unternehmen
4
Online-Marketing
4
Social Web
4
Social web
4
South Africa
4
Transnational corporation
4
Werbewirkung
4
Werbung
4
Beschwerdemanagement
3
Complaint management
3
Data Mining
3
Data mining
3
Dienstleistungsqualität
3
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Ewing, Michael
2
Newton, Joshua D.
2
Wong, Jimmy
2
Caruana, Albert
1
Casidy, Riza
1
Gountas, John
1
Gountas, Sandra
1
Mavondo, Felix
1
Newton, Fiona J.
1
more ...
less ...
Published in...
All
Journal of business research : JBR
1
Journal of service research : JSR
1
Marketing letters : a journal of research in marketing
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Powerlessness following service failure and its implications for service recovery
Wong, Jimmy
;
Newton, Joshua D.
;
Newton, Fiona J.
- In:
Marketing letters : a journal of research in marketing
27
(
2016
)
1
,
pp. 63-75
Persistent link: https://www.econbiz.de/10011444023
Saved in:
2
Deck the halls with boughs of holly to soften evaluations of service failure
Newton, Joshua D.
;
Wong, Jimmy
;
Casidy, Riza
- In:
Journal of service research : JSR
21
(
2018
)
4
,
pp. 389-404
Persistent link: https://www.econbiz.de/10011951796
Saved in:
3
How corporate reputation, quality, and value influence online loyalty
Caruana, Albert
;
Ewing, Michael
- In:
Journal of business research : JBR
63
(
2010
)
9/10
,
pp. 1103-1110
Persistent link: https://www.econbiz.de/10008652762
Saved in:
4
Exploring the effects of perceived service provider sincerity on consumers' emotional state and satisfaction during service consumption
Gountas, Sandra
;
Mavondo, Felix
;
Ewing, Michael
; …
- In:
Tourism analysis : an interdisciplinary tourism & …
16
(
2011
)
4
,
pp. 393-403
Persistent link: https://www.econbiz.de/10009489780
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
