//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Attributes of apparel tablet c...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Mobile Business
1,717
Mobile business
1,717
Mobile communications
712
Mobilkommunikation
712
Consumer behaviour
669
Konsumentenverhalten
665
Innovation adoption
450
Innovationsakzeptanz
450
Mobile application
346
Mobile Anwendung
345
applications
278
Mobile phone
271
Mobiltelefon
271
Electronic money
254
Elektronisches Geld
254
Electronic Banking
249
Electronic banking
249
Electronic Commerce
240
E-commerce
173
Online-Marketing
173
Online retailing
169
Online-Handel
169
Internet marketing
168
Mobile marketing
136
Mobile Marketing
135
Innovation diffusion
121
Innovationsdiffusion
121
USA
120
United States
120
Beziehungsmarketing
115
Relationship marketing
115
Applications
107
Service quality
107
Customer satisfaction
105
Dienstleistungsqualität
105
attributes
95
India
93
Germany
92
Einzelhandel
91
more ...
less ...
Online availability
All
Undetermined
62
Free
11
Type of publication
All
Article
97
Book / Working Paper
6
Type of publication (narrower categories)
All
Article in journal
94
Aufsatz in Zeitschrift
94
Aufsatz im Buch
3
Book section
3
Case study
2
Fallstudie
2
Collection of articles of several authors
1
Sammelwerk
1
more ...
less ...
Language
All
English
103
Author
All
Dickinger, Astrid
2
Karjaluoto, Heikki
2
Li, Hongxiu
2
Marinković, Veljko
2
San-Martín, Sonia
2
Santos, Manuel Alonso dos
2
Shaikh, Aijaz A.
2
Soto-Fuentes, Y.
2
Suomi, Reima
2
Tojib, Dewi
2
Tsarenko, Yelena
2
Abdolvand, Neda
1
Aburub, Faisal
1
Aggarwal, Anu Gupta
1
Agrebi, Sinda
1
Aguilar-Illescas, Rocío
1
Agyeman, Yaw Boakye
1
Ahmad, Asad
1
Akareem, Husain Salilul
1
Akdim, Khaoula
1
Akter, Shahriar
1
Alnawas, Ibrahim
1
Ammi, Chantal
1
Amoh, Simon
1
Anand, Komal
1
Anaya-Sánchez, Rafael
1
Arya, Vikas
1
Asebah, Paul
1
Aslam, Wajeeha
1
Au, Wai Ching
1
Bano, Shaher
1
Basu, Sriparna
1
Baudier, Patricia
1
Baum, Tom
1
Belanche Garcia, Daniel
1
Benbasat, Izak
1
Bhatt, Kedar
1
Bilgihan, Anil
1
Boer, Nelleke de
1
Boonlert Watjatrakul
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
12
International journal of bank marketing
3
Journal of internet commerce
3
Electronic markets : the international journal on networked business
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of quality and service sciences
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Management information systems : mis quarterly
2
Marketing intelligence & planning
2
Technology analysis & strategic management
2
The service industries journal
2
Tourism management : research, policies, practice
2
Tourism planning & development
2
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
Business and Economic Research : BER
1
Business process management journal
1
Business research quarterly : BRQ
1
Economies : open access journal
1
Electronic commerce research and applications
1
Global business and finance review
1
Global business review
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information systems and e-business management : ISeB
1
International journal of business excellence : IJBEX
1
International journal of business information systems : IJBIS
1
International journal of contemporary hospitality management
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of economic perspectives : IJEP
1
International journal of electronic customer relationship management : IJECRM
1
International journal of globalisation and small business : IJGSB
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of market research
1
International journal of networking and virtual organisations : IJNVO
1
International journal of process management and benchmarking : IJPMB
1
International journal of production economics
1
International journal of quality & reliability management
1
International journal of retail and distribution management
1
more ...
less ...
Source
All
ECONIS (ZBW)
103
Showing
1
-
10
of
103
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service with an e-smile : employee authenticity and customer use of web-based support services
Turel, Ofir
;
Connelly, Catherine E.
;
Fisk, Glenda, M.
- In:
Information & management : the internat. journal of …
50
(
2013
)
2/3
,
pp. 98-104
Persistent link: https://www.econbiz.de/10009744089
Saved in:
2
How to design personalization in a context of customer retention : who personalizes what and to what extent?
Kwon, Kwiseok
;
Kim, Cookhwan
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 101-116
Persistent link: https://www.econbiz.de/10009730271
Saved in:
3
Integrating service quality with system and information quality : an empirical test in the e-service context
Xu, Jingjun
;
Benbasat, Izak
;
Cenfetelli, Ronald T.
- In:
Management information systems : mis quarterly
37
(
2013
)
3
,
pp. 777-794
Persistent link: https://www.econbiz.de/10009787107
Saved in:
4
Exploring the factors motivating e-service users' WOM behaviour
Li, Hongxiu
;
Liu, Yong
;
Suomi, Reima
- In:
International journal of services technology and management
19
(
2013
)
4/5/6
,
pp. 187-200
Persistent link: https://www.econbiz.de/10009791697
Saved in:
5
The effect of culture in forming e-loyalty intentions : a cross-cultural analysis between Argntina and Spain
Belanche Garcia, Daniel
;
Casaló Ariño, Luis V.
; …
- In:
Business research quarterly : BRQ
18
(
2015
)
4
,
pp. 275-292
Persistent link: https://www.econbiz.de/10011551353
Saved in:
6
The value of self-service : long-term effects of technology-based self-service usage on customer retention
Scherer, Anne
;
Wünderlich, Nancy V.
;
Wangenheim, …
- In:
Management information systems : mis quarterly
39
(
2015
)
1
,
pp. 177-200
Persistent link: https://www.econbiz.de/10010505862
Saved in:
7
Analysing key indicators of website service quality using Kano and DANP hybrid model
Tabaeeian, Reihaneh Alsadat
;
Fahimi, Milad
- In:
International journal of process management and …
11
(
2021
)
6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10012672163
Saved in:
8
The effect of e-finance service quality on bank customers' fintech e-loyalty : evidence from Ethiopia
Jerene, Wondwossen
;
Sharma, Dhiraj
- In:
International journal of e-business research : an …
16
(
2020
)
2
,
pp. 69-83
Persistent link: https://www.econbiz.de/10012302682
Saved in:
9
A systematic review of e-government evaluation
Qureshi, Hamza Ahmad
;
Salman, Yaamina
;
Irfan, Sidra
; …
- In:
Pakistan economic and social review : incorporating the …
55
(
2017
)
2
,
pp. 335-390
Persistent link: https://www.econbiz.de/10012258528
Saved in:
10
The impact of e-service offerings on the demand of online customers
Xu, Xun
;
Munson, Charles L.
;
Zeng, Shuo
- In:
International journal of production economics
184
(
2017
),
pp. 231-244
Persistent link: https://www.econbiz.de/10011642537
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->