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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Hotel industry
93
Hotellerie
93
Tourism
75
Tourismus
73
Consumer behaviour
54
Konsumentenverhalten
54
Hong Kong
45
Hongkong
45
Bibliometrics
44
Bibliometrie
43
Tourism industry
39
Tourismuswirtschaft
39
Holiday behaviour
38
Urlaubsverhalten
38
Social Web
36
Social web
36
Gastgewerbe
34
Hospitality industry
34
Internet marketing
32
Online-Marketing
32
China
30
Viral marketing
29
Virales Marketing
29
Online retailing
28
Online-Handel
28
E-commerce
26
Electronic Commerce
26
Website
26
Tourism marketing
25
Tourismusmarketing
25
Tourism research
24
Tourismusforschung
24
Customer satisfaction
20
Data mining
20
Data Mining
18
Dienstleistungsqualität
18
Service quality
18
International tourism
16
Internationaler Tourismus
16
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English
20
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Law, Chun Hung Roberts
14
Law, Rob
6
Zhang, Ziqiong
4
Fong, Davis Ka Chio
3
Liang, Sai
3
Schuckert, Markus
3
Ye, Qiang
3
Zhang, Zili
3
Bai, Billy
1
Choi, Miju
1
Fang, Bin
1
Fong, Lawrence Hoc Nang
1
Guo, Xiaoshu
1
Hao, Jin-Xing
1
Heo, Cindy Yoonjoung
1
Huang, Xiankai
1
Lai, Michael T. H.
1
Li, Dechao
1
Li, Gang
1
Li, Hengyun
1
Li, Huiying
1
Li, Leyan
1
Li, Mimi
1
Li, Nao
1
Liu, Xianwei
1
Luo, Jian Ming
1
Lyu, Jing
1
Masiero, Lorenzo
1
Pan, Mengqiang
1
Qian, Jianwei
1
So, Amy Siu Ian
1
Sun, Sunny
1
Tsang, Nelson Kee Fu
1
Vu, Huy Quan
1
Wang, Fan
1
Wang, Liang
1
Wang, Zhisheng
1
Wei, Zaiyan
1
Wen, Ivan
1
Wong, IpKin Anthony
1
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International journal of hospitality management
8
Journal of travel and tourism marketing
4
International journal of contemporary hospitality management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
The service industries journal
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
20
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1
Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong
;
Li, Hengyun
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
Saved in:
2
A segmentation of online reviews by language groups : how English and non-English speakers rate hotels differently
Schuckert, Markus
;
Liu, Xianwei
;
Law, Chun Hung Roberts
- In:
International journal of hospitality management
48
(
2015
),
pp. 143-149
Persistent link: https://www.econbiz.de/10011341593
Saved in:
3
Mediating effects of attitude, subjective norms and perceived behavioural control for mobile payment-based hotel reservations
Sun, Sunny
;
Law, Chun Hung Roberts
;
Schuckert, Markus
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146206
Saved in:
4
Length of stay : its determinants and outcomes
Wang, Liang
;
Fong, Davis Ka Chio
;
Law, Chun Hung Roberts
; …
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
4
,
pp. 472-482
Persistent link: https://www.econbiz.de/10011915447
Saved in:
5
Gambling destinations and the effect of gambling results on tourist satisfaction and loyalty
Masiero, Lorenzo
;
Qian, Jianwei
;
Fong, Davis Ka Chio
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 678-689
Persistent link: https://www.econbiz.de/10011918041
Saved in:
6
An investigation of the perceived value of shopping tourism
Choi, Miju
;
Law, Chun Hung Roberts
;
Heo, Cindy Yoonjoung
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
7
,
pp. 962-980
Persistent link: https://www.econbiz.de/10011927262
Saved in:
7
Effects of reputation on guest satisfaction : from the perspective of two-sided reviews on Airbnb
Ye, Qiang
;
Liang, Sai
;
Wei, Zaiyan
;
Law, Chun Hung Roberts
- In:
International journal of contemporary hospitality management
35
(
2023
)
10
,
pp. 3718-3736
Persistent link: https://www.econbiz.de/10014334345
Saved in:
8
Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang
;
Li, Nao
;
Law, Chun Hung Roberts
;
Huang, …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
Saved in:
9
Experiencing P2P accommodations : anecdotes from Chinese customers
Lyu, Jing
;
Li, Mimi
;
Law, Chun Hung Roberts
- In:
International journal of hospitality management
77
(
2019
),
pp. 323-332
Persistent link: https://www.econbiz.de/10011988585
Saved in:
10
Exploring jaycustomer behavior and handling approach in casinos
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
;
Law, Chun …
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1403-1425
Persistent link: https://www.econbiz.de/10011732142
Saved in:
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