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Determinants of customer satisfaction in healthcare industry : the case of the Hellenic Red Cross

Chalikias, Miltiadis; Drosos, Dimitris; Skordoulis, Michalis - In: International journal of electronic marketing and … 7 (2016) 4, pp. 311-321

Persistent link: https://www.econbiz.de/10011664549

Using a multicriteria approach to identify factors that influence e-tailing service quality

Freitas, André Luís Policani; Santos, Ana Carla de … - In: International journal of electronic marketing and … 10 (2019) 1, pp. 1-25

Persistent link: https://www.econbiz.de/10012036978

A multiple criteria approach for airline passenger satisfaction measurement and service quality improvement

Tsafarakis, Stelios; Kokotas, Theodosios; Pantouvakis, … - In: Journal of air transport management 68 (2018), pp. 61-75

Persistent link: https://www.econbiz.de/10011845851

A multicriteria analysis approach to tourists' satisfaction with local food consumption

Tiganis, Antonios; Kartsonakis, Stratos; Tsakiridou, … - In: Operational Research Methods in Business, Finance and …, (pp. 99-120). 2023

Persistent link: https://www.econbiz.de/10014319843

Network management in the era of convergence : focusing on application-based quality assessment of Internet access service

Lee, Daeho; Shin, Jungwoo; Lee, Sangwon - In: Telecommunications policy : the international journal … 39 (2015) 8, pp. 705-716

Persistent link: https://www.econbiz.de/10011497677

Machine learning for assessing quality of service in the hospitality sector based on customer reviews

Vargas-Calderón, Vladimir; Ochoa, Andreina Moros; … - In: Information technology & tourism 23 (2021) 3, pp. 351-379

Persistent link: https://www.econbiz.de/10012616996

Strengthening the quality of service oriented to medical tourists : a strategy for the sustainability of the hotel sector in Barraquilla

Castellano, María Isabel; Bittar, Olga; Caridad, Migdalia - In: Inventi impact: service sector (2021) 3, pp. 158-172

Persistent link: https://www.econbiz.de/10012696552

An exploratory study of consumer attitudes towards mobile ticketing in Sweden : ("work in progress") ; final paper submitted to the 24th European Regional Conference of the Interna...

Apanasevic, Tatjana; Markendahl, Jan; Arvidsson, Niklas - 2013

Swedish public transport organizations have set an objective to double usage of the public transport during the next coming five years. This study attempts to investigate if the current ticket solutions support the goal of the public transport companies, and if the available mobile phone...

Persistent link: https://www.econbiz.de/10010209350

A mathematical model and NSGA-II algorithm for bi-objective grid scheduling problem with quality of service satisfaction

Kianfar, Kamran; Barafkandeh, Shayan - In: International journal of services and operations … 36 (2020) 4, pp. 531-557

Persistent link: https://www.econbiz.de/10012285516

Topics and research trends of health clubs management : will innovation be part of the fitness industry research interests?

Miragaia, Dina Alexandra Marques; Constantino, Magda Sousa - In: International journal of sport management and marketing … 19 (2019) 1/2, pp. 129-146

Persistent link: https://www.econbiz.de/10012059501