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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
preferences
782
Consumer behaviour
556
Konsumentenverhalten
549
Preferences
456
Viral marketing
339
Virales Marketing
336
Word-of-mouth
258
Memory
252
Präferenztheorie
223
Theory of preferences
212
word-of-mouth
206
memory
196
consumer choice
186
Experiment
185
Theorie
154
Consumer choice
144
Theory
140
Beziehungsmarketing
119
Relationship marketing
119
Customer satisfaction
111
Social Web
109
Social web
109
Brand image
106
Markenimage
104
Brand management
93
Markenführung
93
Service quality
87
Dienstleistungsqualität
83
Internet marketing
77
Online-Marketing
74
Entscheidung
68
Decision
67
Satisfaction
64
Verhaltensökonomik
63
Behavioral economics
60
Brand
58
Markenartikel
55
Vertrauen
54
Confidence
53
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Online availability
All
Undetermined
77
Free
9
Type of publication
All
Article
106
Type of publication (narrower categories)
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Article in journal
105
Aufsatz in Zeitschrift
105
Aufsatz im Buch
1
Book section
1
Conference paper
1
Konferenzbeitrag
1
Language
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English
106
Author
All
Loureiro, Sandra Maria Correia
4
Balaji, M. S.
3
Baah, Nancy Grace
2
Cervera-Taulet, Amparo
2
Fernandes, Teresa
2
Han, Heesup
2
Kim, Seongseop
2
Lassar, Walfried M.
2
Moliner-Velázquez, Beatriz
2
Roy, Sanjit
2
Schlesinger, Walesska
2
Wei, Wei
2
Yu, Jongsik
2
Adil, Mohd
1
Ahmad, Wasim
1
Akahome, Joy Eghonghon
1
Akbari, Karl
1
Akbari, Mohsen
1
Akinci, Serkan
1
Aksoy, Safak
1
Al-Wugayan, Adel A. A.
1
Alatalo, Sari
1
Ali, Muhammad
1
Appiah, Dominic
1
Armenia, Stefano
1
Arzaqi, Zam
1
Asaad, Yousra
1
Augusto, Mário Gomes
1
Aydın, Hatice
1
Babakus, Emin
1
Bagherzadeh, Ramin
1
Bakeshloo, Khashayar Afshar
1
Bamfo, Bylon Abeeku
1
Banik, Shanta
1
Barrera-Barrera, Ramón
1
Beheshti, Hooshang M.
1
Binh Giang Nguyen
1
Boisvert, Jean
1
Brady, Joseph
1
Cambra Fierro, Jesús
1
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Journal of retailing and consumer services
12
Journal of business research : JBR
5
International journal of hospitality management
4
Journal of travel and tourism marketing
4
Journal of marketing for higher education
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Psychology & marketing
3
International journal of internet marketing and advertising : IJIMA
2
International journal of market research
2
International journal of pharmaceutical and healthcare marketing : IJPHM
2
Journal of hospitality marketing & management
2
Journal of service management
2
Journal of strategic marketing
2
Journal of vacation marketing
2
Services marketing quarterly
2
The journal of product & brand management
2
The journal of services marketing
2
Asian Academy of Management journal
1
Business research quarterly : BRQ
1
Cogent business & management
1
Cornell hospitality quarterly : CQ
1
DBS business review : an international academic collaboration
1
Decision
1
Ethics, social responsibility and sustainability in marketing
1
Eurasian business review
1
European Sport management quarterly : ESMQ
1
European journal of marketing : EJM
1
European research on management and business economics
1
International journal of applied business and economic research
1
International journal of business innovation and research
1
International journal of business performance management
1
International journal of e-entrepreneurship and innovation : IJEEI ; an official publication of the Information Resources Management Association
1
International journal of electronic customer relationship management : IJECRM
1
International journal of intelligent enterprise
1
International journal of markets and business systems
1
International journal of quality and service sciences
1
International journal of retail and distribution management
1
International journal of sport management and marketing : IJSMM
1
International journal of wine business research : IJWBR
1
International review on public and non-profit marketing
1
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ECONIS (ZBW)
106
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How a customer participates matters : "I am producing" versus "I am designing"
Dong, Beibei
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 498-510
Persistent link: https://www.econbiz.de/10011418354
Saved in:
2
Display optimization under the multinomial logit choice model : balancing revenue and customer satisfaction
Feldman, Jacob
;
Jiang, Puping
- In:
Production and operations management : the flagship …
32
(
2023
)
11
,
pp. 3374-3393
Persistent link: https://www.econbiz.de/10014430749
Saved in:
3
The fading effect bias : examining changes in affect and behavioral intention in restaurant service failures and reoveries
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
40
(
2014
),
pp. 109-119
Persistent link: https://www.econbiz.de/10010388577
Saved in:
4
Happy memories : improved subjective happiness through vacation recollection
Kawakubo, Atsushi
;
Oguchi, Takashi
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
1
,
pp. 33-39
Persistent link: https://www.econbiz.de/10012438439
Saved in:
5
An examination of experiential quality, nostalgia, place attachment and behavioral intentions of hospitality customers
Tsai, Chen-Tsang
;
Hsu, Hsuan
;
Chen, Chia-Chi
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 869-885
Persistent link: https://www.econbiz.de/10012312159
Saved in:
6
Towards understanding the effects of time and emotions on the vacation experience
Torres, Edwin N.
;
Wei, Wei
;
Hua, Nan
- In:
Tourism review : the official journal of the AIEST
72
(
2017
)
4
,
pp. 357-374
Persistent link: https://www.econbiz.de/10011806369
Saved in:
7
The dimensions of rural tourism experience : impacts on arousal,
memory
, and satisfaction
Kastenholz, Elisabeth
;
Carneiro, Maria João
;
Marques, …
- In:
Journal of travel and tourism marketing
35
(
2018
)
2
,
pp. 189-201
Persistent link: https://www.econbiz.de/10011886016
Saved in:
8
Measurement and impact of customer experience in banking sector
Chahal, Hardeep
;
Dutta, Kamani
- In:
Decision
42
(
2015
)
1
,
pp. 57-70
Persistent link: https://www.econbiz.de/10010517230
Saved in:
9
An investigation of online shopping experience on trust and behavioral intentions
Samuel, Lee Hao Suan
;
Balaji, M. S.
;
Khong Kok Wei
- In:
Journal of internet commerce
14
(
2015
)
2
,
pp. 233-254
Persistent link: https://www.econbiz.de/10011432424
Saved in:
10
Tourists' life satisfaction at home and away : a tale of two cities
Simpson, Penny M.
;
Siguaw, Judy A.
;
Sheng, Xiaojing
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
2
,
pp. 161-175
Persistent link: https://www.econbiz.de/10011432529
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