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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Quality
2,435
quality
1,915
Quality management
457
Produktqualität
448
Product quality
444
Qualitätsmanagement
423
Service quality
422
Dienstleistungsqualität
411
service delivery
309
Qualität
280
Theorie
244
Theory
226
Service delivery
215
Customer satisfaction
196
Consumer behaviour
193
Konsumentenverhalten
171
QUALITY
168
Health care
150
TQM
132
Competition
124
Krankenhaus
117
Hospital
115
Innovation
111
India
108
USA
105
Productivity
101
Gesundheitsversorgung
100
Supply chain
94
Wettbewerb
94
Gesundheitswesen
93
Health care system
93
Lieferkette
92
Public services
92
Öffentliche Dienstleistung
91
КАЧЕСТВО
91
United States
80
Management
79
competition
79
Speed
73
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Undetermined
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Free
15
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Article
122
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1
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122
Aufsatz in Zeitschrift
122
Arbeitspapier
1
Conference paper
1
Graue Literatur
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1
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English
123
Author
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Lee, Choong-Ki
3
Babakus, Emin
2
Baber, Hasnan
2
Cabello-Manrique, David
2
Han, Heesup
2
Mishra, Anubhav A.
2
Nuviala, Alberto
2
Nuviala, Román
2
Shahin, Arash
2
Song, Hak-jun
2
Verma, Megha
2
Virmani, Naveen
2
Abass, Hassanat
1
Abbasi, Amir Zaib
1
Abdaljawad, Rabah
1
AbdelShahid, Mina
1
Adel, Riham
1
Adewoye, Oyerinde J.
1
Agarwal, Anurag K.
1
Ahmetaj, Besmir
1
Ahrholdt, Dennis C.
1
Akasheh, Sajad
1
Akter, Shahriar
1
Alavi, Sascha
1
Alawamleh, Mohammad
1
Aldammagh, Ziad
1
Alexandrov, Aliosha
1
Almeida, Paulo
1
Alonso-Almeida, M. Mar
1
Amelia, Amelia
1
Amolo, John
1
Amorim, Daniela
1
Ananthakrishnan, Uttara
1
Andersson, Tommy D.
1
Anh T. Ha
1
Armbrecht, John
1
Arroyo-Cañada, Francisco-Javier
1
Ayo, Charles K.
1
Bae, So Young
1
Baksi, Arup Kumar
1
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International journal of productivity and quality management : IJPQM
4
Journal of travel and tourism marketing
4
The journal of services marketing
4
International journal of hospitality management
3
Problems and perspectives in management : PPM ; international research journal
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Economic research
2
EuroMed journal of business
2
International journal of contemporary hospitality management
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of services, economics and management
2
Journal of air transport management
2
Journal of business-to-business marketing
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Nepalese journal of finance : a publication of Uniglobe College
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Tourism management : research, policies, practice
2
Acta oeconomica : periodical of the Hungarian Academy of Sciences
1
African journal of business and economic research : AJBER
1
Benchmarking : an international journal ; BIJ
1
Birkbeck working papers in economics and finance : BWPEF
1
Business and Economic Research : BER
1
Business process management journal
1
Corporate reputation review : an international journal
1
Decision sciences
1
Economic and environmental studies : a journal for sustainable development ; E&ES
1
Electronic commerce research and applications
1
Enlightening tourism : ET ; a pathmaking journal
1
EuroEconomica
1
EuroMed journal of management : EMJM
1
European journal of marketing
1
European research studies
1
Financial internet quarterly
1
Global business review
1
Health care management review : HCM review
1
Health economics
1
Health marketing quarterly
1
Information systems management
1
International journal of applied management science : IJAMS
1
International journal of business and globalisation : IJBG
1
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ECONIS (ZBW)
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1
Only if it is convenient : understanding how convenience influences self-service technology evaluation
Collier, Joel E.
;
Kimes, Sheryl E.
- In:
Journal of service research : JSR
16
(
2013
)
1
,
pp. 39-51
Persistent link: https://www.econbiz.de/10009751114
Saved in:
2
Attitudes of customer towards the use of ATM services : a case of Nepalese commercial banks
Shah, Ishu
- In:
Nepalese journal of finance : a publication of Uniglobe …
7
(
2020
)
3
,
pp. 45-55
Persistent link: https://www.econbiz.de/10014494245
Saved in:
3
Social media's contribution to customer satisfaction with services
Pinto, Mary Beth
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 573-590
Persistent link: https://www.econbiz.de/10011401718
Saved in:
4
Customers perception of service
quality
in the Nigerian telecommunication sector
Osotimehin, Kehinde
;
Hassan, Banjo Ally
;
Abass, Hassanat
- In:
Journal of economics and business research
21
(
2015
)
1
,
pp. 144-157
Persistent link: https://www.econbiz.de/10011313281
Saved in:
5
ISS-QUAL : a measure of service
quality
for the information systems function
Miller, Robert E.
;
Hardgrave, Bill C.
;
Jones, Thomas W.
- In:
Information systems management
30
(
2013
)
3
,
pp. 250-262
Persistent link: https://www.econbiz.de/10010237831
Saved in:
6
Measuring patient-perceived hospital service
quality
: validity and managerial usefulness of HCAHPS scales
Westbrook, Kevin W.
;
Babakus, Emin
;
Grant, Cori Cohen
- In:
Health marketing quarterly
31
(
2014
)
2
,
pp. 97-114
Persistent link: https://www.econbiz.de/10010398962
Saved in:
7
Post-service recovery customer satisfaction in Indian retail banking : a qualitative perspective
Mandal, Pratap Chandra
- In:
International journal of financial services management …
8
(
2015
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011407241
Saved in:
8
The physical appearance of hotel guests : the impact on service providers’ communication and
quality
of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
9
Outcomes of public health reform : service availability in rural areas
Immonen, Mika
;
Vilko, Jyri
;
Koivuniemi, Jouni
; …
- In:
International journal of public sector management : IJPSM
28
(
2015
)
1
,
pp. 42-56
Persistent link: https://www.econbiz.de/10010496746
Saved in:
10
An empirical examination of the overall customer satisfaction with the service delivery of mobile network operators in South Africa
Mpwanya, M. F.
- In:
Global business review
23
(
2022
)
1
,
pp. 20-36
Persistent link: https://www.econbiz.de/10012822060
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