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~subject:"Kundenzufriedenheit"
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ОСОБЕННОСТИ ПОТРЕБИТЕЛЬСКОГО П...
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Kundenzufriedenheit
Konsumentenverhalten
79,965
Consumer behaviour
79,956
Relationship marketing
8,921
Beziehungsmarketing
8,917
Theorie
8,838
Theory
8,837
Brand management
7,462
Markenführung
7,454
Markenimage
6,635
Brand image
6,627
Online retailing
5,567
Online-Handel
5,565
Customer satisfaction
5,501
Social Web
4,729
Social web
4,729
Online-Marketing
4,482
Internet marketing
4,472
USA
4,472
United States
4,419
Service quality
4,338
Dienstleistungsqualität
4,333
Brand
4,288
Markenartikel
4,244
Einzelhandel
4,090
Retail trade
4,054
Werbewirkung
3,586
Advertising effects
3,577
Electronic Commerce
3,541
Deutschland
3,507
E-commerce
3,485
Germany
3,471
Experiment
3,339
Emotion
3,206
Advertising
2,885
Werbung
2,877
Private consumption
2,852
Privater Konsum
2,851
Viral marketing
2,740
Virales Marketing
2,740
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Undetermined
2,976
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943
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Article
4,867
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625
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3
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4,751
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4,751
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110
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Graue Literatur
67
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67
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60
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46
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46
Arbeitspapier
40
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40
Thesis
38
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11
Sammelwerk
11
Konferenzschrift
10
Aufsatzsammlung
8
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4
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4
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4
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3
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3
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1
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English
5,403
German
90
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2
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Gustafsson, Anders
11
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
Wei, Wei
9
Xu, Xun
9
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
Springer Fachmedien Wiesbaden
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
319
International journal of hospitality management
195
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
59
Tourism management : research, policies, practice
56
The service industries journal
50
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
31
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
International journal of services and operations management
23
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ECONIS (ZBW)
5,495
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1
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1
Service quality and word of mouth : a study of the banking sector
Choudhury, Koushiki
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 612-627
Persistent link: https://www.econbiz.de/10010423924
Saved in:
2
Satisfaction with mobile food delivery app (MFDA) usage and the moderating role of perceived COVID 19 risk
Humbani, M.
;
Higueras-Castillo, E.
; …
- In:
International journal of hospitality management
121
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015071327
Saved in:
3
An empirical investigation to determine patient satisfaction
factors
at tertiary care hospitals in India
Naik, J. Rama Krishna
;
Anand, Byram
;
Bashir, Irfan
- In:
International journal of quality and service sciences
7
(
2015
)
1
,
pp. 2-16
Persistent link: https://www.econbiz.de/10011300156
Saved in:
4
Theoretical framework of the
factors
affecting university academics' job satisfaction
Basak, Sujit Kumar
;
Govende, D. W.
- In:
International business and economics research journal
14
(
2015
)
2
,
pp. 317-325
Persistent link: https://www.econbiz.de/10010529946
Saved in:
5
Service quality and customers' complaining behavior : a study of the Indian banking sector
Choudhury, Koushiki
- In:
Services marketing quarterly
35
(
2014
)
2
,
pp. 123-137
Persistent link: https://www.econbiz.de/10010363988
Saved in:
6
Employee satisfaction in hotel industry : the case of Hotel Radan in Prolom Banja
Perić, Goran
;
Dramićanin, Sandra
;
Sančanin, Branislav
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
10
(
2019
)
2
,
pp. 25-41
Persistent link: https://www.econbiz.de/10012268826
Saved in:
7
Factors
associated with patients' satisfaction in the health care system in North Macedonia
Dimitrievska, Vera
;
Misoska, Ana Tomovska
- In:
AICEI proceedings
15
(
2020
),
pp. 121-132
This paper examines the
factors
and approaches in patients' satisfaction in the health care delivery system in N …
Persistent link: https://www.econbiz.de/10012521260
Saved in:
8
An integrated service recovery process for service failures : insights from systematic review
Anwar, Sohail
;
Ozuem, Wilson
- In:
Qualitative market research : an international journal
25
(
2022
)
4
,
pp. 433-452
Persistent link: https://www.econbiz.de/10013380492
Saved in:
9
Relationships among customer satisfaction, delight, and loyalty in the hospitality industry
Kim, Mi Ran
;
Vogt, Christine
;
Knutson, Bonnie J.
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 170-197
Persistent link: https://www.econbiz.de/10011282980
Saved in:
10
Motivating shoppers to come back : modeling consumer behaviour in retailer loyalty programs
Parahoo, Sanjai K.
- In:
Issues of business and law
4
(
2012
),
pp. 106-118
Persistent link: https://www.econbiz.de/10011288931
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