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~subject:"Kundenzufriedenheit"
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A segmentation of online revie...
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Kundenzufriedenheit
Tourism
93
Hotel industry
88
Hotellerie
86
Tourismus
82
Consumer behaviour
56
Konsumentenverhalten
55
Hong Kong
52
Tourism industry
45
Tourismuswirtschaft
45
Bibliometrics
43
Bibliometrie
42
Holiday behaviour
40
Urlaubsverhalten
40
Hongkong
39
Social Web
37
Social web
37
Internet marketing
32
Online-Marketing
32
Gastgewerbe
30
Hospitality industry
30
Tourism marketing
29
Tourismusmarketing
29
China
28
Online retailing
28
Online-Handel
28
Viral marketing
28
Virales Marketing
28
E-commerce
27
Electronic Commerce
27
Website
26
Customer satisfaction
25
Tourism research
22
Tourismusforschung
22
Data mining
20
Internet
20
International tourism
19
Internationaler Tourismus
19
Data Mining
18
Dienstleistungsqualität
18
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Undetermined
15
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Article
23
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22
Aufsatz in Zeitschrift
22
Aufsatz im Buch
1
Book section
1
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English
22
German
1
Author
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Law, Chun Hung Roberts
14
Law, Rob
6
Schuckert, Markus
4
Zhang, Ziqiong
4
Fong, Davis Ka Chio
3
Liang, Sai
3
Ye, Qiang
3
Zhang, Zili
3
Luo, Jian Ming
2
Bai, Billy
1
Chen, Yong
1
Choi, Miju
1
Chon, Kaye
1
Fang, Bin
1
Fong, Lawrence Hoc Nang
1
Guo, Xiaoshu
1
Hao, Jin-Xing
1
Heo, Cindy Yoonjoung
1
Hu, Zongwei
1
Huang, Xiankai
1
Ji, Xiaoxian
1
Lai, Michael T. H.
1
Li, Dechao
1
Li, Gang
1
Li, Hengyun
1
Li, Huiying
1
Li, Leyan
1
Li, Mimi
1
Li, Nao
1
Liu, Xianwei
1
Lyu, Jing
1
Masiero, Lorenzo
1
Möller, Claudia
1
Nicolau, Juan Luis
1
Pan, Mengqiang
1
Qian, Jianwei
1
So, Amy Siu Ian
1
Song, Haiyan
1
Sparer, Patrick
1
Sun, Sunny
1
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International journal of hospitality management
8
International journal of contemporary hospitality management
4
Journal of travel and tourism marketing
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Standortfaktor Tourismus und Wissenschaft : Herausforderungen und Chancen für Destinationen
1
The service industries journal
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
23
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1
Multilevel analysis of the relationship between type of travel, online ratings, and management response : empirical evidence from international upscale hotels
Liang, Sai
;
Schuckert, Markus
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 239-256
Persistent link: https://www.econbiz.de/10011669972
Saved in:
2
Mediating effects of attitude, subjective norms and perceived behavioural control for mobile payment-based hotel reservations
Sun, Sunny
;
Law, Chun Hung Roberts
;
Schuckert, Markus
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146206
Saved in:
3
Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong
;
Li, Hengyun
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
Saved in:
4
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites
Hao, Jin-Xing
;
Yu, Yan
;
Law, Chun Hung Roberts
;
Fong, …
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 231-241
Persistent link: https://www.econbiz.de/10010508396
Saved in:
5
Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming
;
Vu, Huy Quan
;
Li, Gang
;
Law, Chun Hung …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
Saved in:
6
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
7
Experiencing P2P accommodations : anecdotes from Chinese customers
Lyu, Jing
;
Li, Mimi
;
Law, Chun Hung Roberts
- In:
International journal of hospitality management
77
(
2019
),
pp. 323-332
Persistent link: https://www.econbiz.de/10011988585
Saved in:
8
Gambling destinations and the effect of gambling results on tourist satisfaction and loyalty
Masiero, Lorenzo
;
Qian, Jianwei
;
Fong, Davis Ka Chio
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 678-689
Persistent link: https://www.econbiz.de/10011918041
Saved in:
9
An investigation of the perceived value of shopping tourism
Choi, Miju
;
Law, Chun Hung Roberts
;
Heo, Cindy Yoonjoung
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
7
,
pp. 962-980
Persistent link: https://www.econbiz.de/10011927262
Saved in:
10
Exploring jaycustomer behavior and handling approach in casinos
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
;
Law, Chun …
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1403-1425
Persistent link: https://www.econbiz.de/10011732142
Saved in:
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