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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Beziehungsmarketing
25,606
Relationship marketing
25,594
Erfolgsfaktor
17,742
Success factor
15,707
Konsumentenverhalten
12,952
Consumer behaviour
12,942
Markenartikel
9,315
Brand
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Markenführung
7,512
Brand management
7,510
Deutschland
6,429
Germany
5,845
Customer satisfaction
5,706
Markenimage
4,651
Brand image
4,597
Service quality
4,269
Dienstleistungsqualität
4,268
Theorie
4,067
Kundenintegration
4,052
Customer integration
4,045
Theory
4,043
Social Web
3,029
Social web
3,029
Marketingmanagement
2,814
Marketing management
2,748
Lieferantenmanagement
2,719
Supplier relationship management
2,719
Innovation
2,594
Innovationsmanagement
2,593
USA
2,460
Innovation management
2,413
United States
2,385
Electronic Commerce
2,310
Online-Marketing
2,183
Internet marketing
2,155
Unternehmenserfolg
2,144
Strategisches Management
2,125
E-commerce
2,120
Einzelhandel
2,046
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Undetermined
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966
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4,808
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Sammelwerk
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Aufsatzsammlung
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Ratgeber
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Guidebook
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English
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German
387
French
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Han, Heesup
33
Homburg, Christian
22
Mattila, Anna S.
20
Svensson, Göran
20
Prentice, Catherine
19
Gil Saura, Irene
16
Mittal, Vikas
15
Aksoy, Lerzan
14
Gustafsson, Anders
14
Evanschitzky, Heiner
13
Hyun, Sunghyup Sean
13
Usman, Osly
13
Wong, IpKin Anthony
13
Bilgihan, Anil
12
Kim, Wansoo
12
Klaus, Philipp
12
Rather, Raouf Ahmad
12
Stock-Homburg, Ruth
12
Balaji, M. S.
11
Blut, Markus
11
Keiningham, Timothy
11
Loureiro, Sandra Maria Correia
11
Quach, Sara
11
Ringle, Christian M.
11
Wieseke, Jan
11
Bang, Nguyen
10
Barnes, Donald C.
10
Bruhn, Manfred
10
Jang, Soocheong
10
McColl-Kennedy, Janet R.
10
Park, Jungkun
10
Paulssen, Marcel
10
Roberts-Lombard, Mornay
10
So, Kevin Kam Fung
10
Töpfer, Armin
10
Van Vaerenbergh, Yves
10
Casidy, Riza
9
Grégoire, Yany
9
Izogo, Ernest Emeka
9
Khan, Imran
9
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Springer Fachmedien Wiesbaden
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
Harvard Graduate School of Business Administration
2
Shaker Verlag
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Adolf Würth GmbH & Co. KG
1
Center for Service Excellence
1
Conference Board
1
Deutschland / Bundesamt für Naturschutz
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Eric Cuvillier <Firma>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Freie Universität Berlin
1
ICServ <5., 2017, Wien>
1
IGI Global
1
International Conference on Services Management <North Cyprus)>
1
Jacobs Verlag
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
RWTH Aachen
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer-Verlag GmbH
1
Tartu Ülikool
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Technische Universität Dresden
1
UVK Verlagsgesellschaft mbH
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Walter de Gruyter GmbH & Co. KG
1
Wirtschaftswissenschaftlichen Fakultät, Eberhard-Karls-Universität Tübingen
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Journal of retailing and consumer services
260
International journal of hospitality management
151
Journal of business research : JBR
151
The journal of services marketing
108
The service industries journal
66
Journal of hospitality marketing & management
65
Journal of travel and tourism marketing
59
Tourism management : research, policies, practice
57
International journal of contemporary hospitality management
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
Cogent business & management
49
Journal of service research : JSR
44
Journal of strategic marketing
44
Service business
44
Services marketing quarterly
44
Journal of service management
43
Asia Pacific journal of marketing and logistics
40
Industrial marketing management : the international journal for industrial and high-tech firms
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
37
The TQM journal : the international review of organizational improvement
36
The international journal of bank marketing : IJBM
36
The journal of business & industrial marketing
36
Journal of the Academy of Marketing Science
34
Psychology & marketing
33
International journal of electronic customer relationship management : IJECRM
31
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
31
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
International journal of electronic marketing and retailing : IJEMR
29
Journal of service research
28
Journal of hospitality and tourism insights
27
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
Total quality management & business excellence
25
European journal of marketing : EJM
24
International journal of quality and service sciences
24
Journal of marketing
24
Journal of retailing
24
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
23
Journal of Asian finance, economics and business : JAFEB
22
The international review of retail, distribution and consumer research
22
Tourism management perspectives : TMP
22
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ECONIS (ZBW)
5,706
EconStor
4
RePEc
1
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1
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1
Markentreue, Einkaufsstättentreue und Erfolg im Konsumgüterhandel : dargestellt am Beispiel einer Premiumhandelsmarke im Lebensmitteleinzelhandel
Windbergs, Thomas
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013431982
Saved in:
2
Influences of customer participation and customer
brand
engagement on
brand
loyalty
Solem, Birgit Andrine Apenes
- In:
The journal of consumer marketing
33
(
2016
)
5
,
pp. 332-342
Persistent link: https://www.econbiz.de/10011553708
Saved in:
3
Antecedents of consumer
brand
engagement and
brand
loyalty
Leckie, Civilai
;
Nyadzayo, Munyaradzi
;
Johnson, Lester W.
- In:
Journal of marketing management : MM
32
(
2016
)
5/6
,
pp. 558-578
Persistent link: https://www.econbiz.de/10011483114
Saved in:
4
Customer engagement with tourism brands : scale development and validation
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
3
,
pp. 304-329
Persistent link: https://www.econbiz.de/10010398802
Saved in:
5
Examining drivers and outcomes of social media
brand
engagement
Leckie, Civilai
;
Dwivedi, Abhishek
;
Johnson, Lester W.
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
2
,
pp. 350-367
Persistent link: https://www.econbiz.de/10013163333
Saved in:
6
The effects of customer engagement and
brand
trust on
brand
loyalty : a case study of BPJS healthcare participants in Indonesia
Kholis, Noor
;
Ratnawati, Alifah
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
11
,
pp. 317-324
Persistent link: https://www.econbiz.de/10012671052
Saved in:
7
A meta-analysis of the relationship between customer participation and
brand
outcomes
Nardi, Vinicius Antonio Machado
;
Jardim, William Carvalho
; …
- In:
Journal of business research : JBR
117
(
2020
),
pp. 450-460
Persistent link: https://www.econbiz.de/10012286538
Saved in:
8
Antecedents and consequences of customer
brand
engagement in integrated resorts
Ahn, Jiseon
;
Back, Ki-Joon
- In:
International journal of hospitality management
75
(
2018
),
pp. 144-152
Persistent link: https://www.econbiz.de/10011944979
Saved in:
9
Customer
brand
engagement and co-production : an examination of key boundary conditions in the sharing economy
Casidy, Riza
;
Leckie, Civilai
;
Nyadzayo, Munyaradzi
; …
- In:
European journal of marketing
56
(
2022
)
10
,
pp. 2594-2621
Persistent link: https://www.econbiz.de/10013457378
Saved in:
10
Analyzing the customer
brand
engagement model from the perspective of sellers and buyers in the B2B context
Susanti, Vonny
;
Samudro, Andreas
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 299-317
Persistent link: https://www.econbiz.de/10014473046
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