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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Innovationsmanagement
37,461
Innovation management
34,523
Relationship marketing
26,477
Beziehungsmarketing
25,802
Innovation
20,885
Consumer behaviour
9,417
Konsumentenverhalten
9,383
Customer satisfaction
5,558
Theorie
5,182
Theory
5,146
Deutschland
4,856
Germany
4,645
Service quality
4,067
Dienstleistungsqualität
4,056
Produktentwicklung
3,961
New product development
3,640
Technischer Fortschritt
3,308
Unternehmenserfolg
3,199
Technological change
3,186
KMU
3,171
SME
3,165
Firm performance
3,139
Wissensmanagement
2,981
Knowledge management
2,879
Strategisches Management
2,844
Lieferantenmanagement
2,835
Supplier relationship management
2,832
Brand management
2,745
Markenführung
2,742
Social Web
2,658
Social web
2,656
Strategic management
2,554
USA
2,537
United States
2,472
Wissenstransfer
2,447
Knowledge transfer
2,432
Marketingmanagement
2,385
Marketing management
2,367
Kundenintegration
2,251
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Undetermined
2,589
Free
957
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Article
4,682
Book / Working Paper
831
Journal
4
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Article in journal
4,408
Aufsatz in Zeitschrift
4,408
Aufsatz im Buch
251
Book section
251
Hochschulschrift
114
Graue Literatur
93
Non-commercial literature
93
Thesis
89
Working Paper
61
Arbeitspapier
58
Conference paper
41
Konferenzbeitrag
41
Case study
28
Collection of articles of several authors
28
Fallstudie
28
Sammelwerk
28
Aufsatzsammlung
27
Guidebook
16
Ratgeber
16
Lehrbuch
5
Reprint
5
Collection of articles written by one author
4
Sammlung
4
Textbook
4
Conference proceedings
3
Handbook
3
Handbuch
3
Konferenzschrift
3
Bibliografie
2
Elektronischer Datenträger
2
Accompanied by computer file
1
Bibliografie enthalten
1
Bibliography included
1
Checkliste
1
Elektronischer Datenträger als Beilage
1
Fallstudiensammlung
1
Festschrift
1
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1
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1
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1
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English
5,180
German
337
French
1
Italian
1
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All
Han, Heesup
33
Homburg, Christian
22
Mattila, Anna S.
20
Svensson, Göran
20
Prentice, Catherine
19
Gil Saura, Irene
16
Aksoy, Lerzan
14
Gustafsson, Anders
14
Mittal, Vikas
14
Hyun, Sunghyup Sean
13
Usman, Osly
13
Wong, IpKin Anthony
13
Bilgihan, Anil
12
Bruhn, Manfred
12
Kim, Wansoo
12
Klaus, Philipp
12
Rather, Raouf Ahmad
12
Stock-Homburg, Ruth
12
Balaji, M. S.
11
Blut, Markus
11
Evanschitzky, Heiner
11
Keiningham, Timothy
11
Loureiro, Sandra Maria Correia
11
Quach, Sara
11
Wieseke, Jan
11
Bang, Nguyen
10
Barnes, Donald C.
10
McColl-Kennedy, Janet R.
10
Roberts-Lombard, Mornay
10
Roschk, Holger
10
So, Kevin Kam Fung
10
Töpfer, Armin
10
Van Vaerenbergh, Yves
10
Casidy, Riza
9
Grégoire, Yany
9
Izogo, Ernest Emeka
9
Jang, Soocheong
9
Khan, Imran
9
Larivière, Bart
9
Park, Jungkun
9
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Springer Fachmedien Wiesbaden
4
Harvard Graduate School of Business Administration
2
Conference Board
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Eric Cuvillier <Firma>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Freie Universität Berlin
1
IGI Global
1
International Conference on Services Management <North Cyprus)>
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Tartu Ülikool
1
Technische Universität Berlin / Universitätsbibliothek
1
Technische Universität Dresden
1
Walter de Gruyter GmbH & Co. KG
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Published in...
All
Journal of retailing and consumer services
261
International journal of hospitality management
146
Journal of business research : JBR
144
The journal of services marketing
108
The service industries journal
66
Journal of hospitality marketing & management
65
Journal of travel and tourism marketing
60
Tourism management : research, policies, practice
55
International journal of contemporary hospitality management
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Cogent business & management
47
Journal of service research : JSR
44
Service business
44
Journal of service management
43
Services marketing quarterly
43
Journal of strategic marketing
41
Asia Pacific journal of marketing and logistics
39
Industrial marketing management : the international journal for industrial and high-tech firms
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
37
The TQM journal : the international review of organizational improvement
36
The journal of business & industrial marketing
36
Journal of the Academy of Marketing Science
34
The international journal of bank marketing : IJBM
34
International journal of electronic customer relationship management : IJECRM
31
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Psychology & marketing
31
International journal of electronic marketing and retailing : IJEMR
28
Journal of service research
28
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
26
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
Total quality management & business excellence
25
Journal of hospitality and tourism insights
24
Journal of retailing
24
European journal of marketing : EJM
23
International journal of quality and service sciences
23
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
23
Journal of marketing
22
The international review of retail, distribution and consumer research
22
Journal of Asian finance, economics and business : JAFEB
21
International journal of productivity and quality management : IJPQM
20
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Source
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ECONIS (ZBW)
5,508
EconStor
5
OLC EcoSci
4
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1
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5,517
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1
Innovate by anticipating customer needs
Seidenberg, Ivan
- In:
Sparking innovation
,
(pp. 12-16)
.
2008
Persistent link: https://www.econbiz.de/10003758896
Saved in:
2
Understanding customer needs
Bayus, Barry L.
- In:
Handbook of technology and innovation management
,
(pp. 115-141)
.
2008
Persistent link: https://www.econbiz.de/10003769465
Saved in:
3
Kundenintegration im Innovationsprozess als Schlüssel zur Kundenzufriedenheit
Piller, Frank T.
- In:
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
,
(pp. 431-460)
.
2006
Persistent link: https://www.econbiz.de/10003323706
Saved in:
4
Understanding customer needs
Griffin, Abbie
- In:
Encyclopedia of technology and innovation management
,
(pp. 231-232)
.
2010
Persistent link: https://www.econbiz.de/10003945792
Saved in:
5
How does perceived firm innovativeness affect the consumer?
Kunz, Werner
;
Schmitt, Bernd
;
Meyer, Anton
- In:
Journal of business research : JBR
64
(
2011
)
8
,
pp. 816-822
Persistent link: https://www.econbiz.de/10009229005
Saved in:
6
A self-determination theory perspective on customer participation in service development
Engström, Jon
;
Elg, Mattias
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 511-521
Persistent link: https://www.econbiz.de/10011418356
Saved in:
7
Essays on innovation roles and options
Bhardwaj, Gunjan
-
2015
Persistent link: https://www.econbiz.de/10011504473
Saved in:
8
Knowledge sourcing from customers in new financial service development
De Smet, Dieter
;
Mention, Anne-Laure
;
Torkkeli, Marko
- In:
International journal of technology marketing : IJTMkt
11
(
2016
)
2
,
pp. 197-217
Persistent link: https://www.econbiz.de/10011542628
Saved in:
9
Examining pathways from innovation orientation to patient satisfaction : a relational view of healthcare delivery
Dobrzykowski, David D.
;
Callaway, Stephen K.
; …
- In:
Decision sciences : DS
46
(
2015
)
5
,
pp. 863-899
Persistent link: https://www.econbiz.de/10011476929
Saved in:
10
Kundenwissen im Innovationsprozess : eine unternehmens- und raumbezogene Analyse am Beispiel der Regionen Rhein-Neckar-Pfalz und Halle-Leipzig-Dessau
Schmidt, Claudia
-
2007
-
[1. Aufl.]
Persistent link: https://www.econbiz.de/10003400680
Saved in:
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