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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
information quality
175
Information quality
146
Informationswert
78
Information value
77
Service quality
74
Dienstleistungsqualität
73
Quality management
60
Qualitätsmanagement
60
Consumer behaviour
55
Konsumentenverhalten
55
Information Quality
51
Customer satisfaction
38
Theorie
38
Theory
37
Social Web
35
Social web
35
Product quality
30
Produktqualität
30
E-commerce
29
Electronic Commerce
29
Online retailing
28
Online-Handel
28
Beziehungsmarketing
26
Relationship marketing
26
Website
25
system quality
25
Asymmetric information
22
Asymmetrische Information
22
Confidence
22
Internet marketing
22
Online-Marketing
22
Vertrauen
22
service quality
20
Lieferkette
17
Supply chain
17
Viral marketing
17
Virales Marketing
17
Information dissemination
16
Informationsverbreitung
16
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Online availability
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Undetermined
23
Free
2
Type of publication
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Article
38
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Article in journal
38
Aufsatz in Zeitschrift
38
Language
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English
38
Author
All
Algharabat, Raed S.
2
Filieri, Raffaele
2
Rouibah, Kamel
2
Abdel-Razek, Refaat H.
1
Abdillah, Willy
1
Abror, Abror
1
Abu Zaid, Mohammed Khair Saleem
1
Abu-Shanab, Emad Ahmed
1
Aggarwal, Himanshu
1
Al-Adwan, Ahmad Samed
1
Al-Hasson, Moatasem Ahmad Mahmood
1
Al-Manasra, Excimirey Amer
1
Al-Otaibi, Sultan
1
Al-Qirim, Nabeel
1
Alguezaui, Salma
1
Alhorani, Alaa
1
Aljohani, Naif Radi
1
Almutairi, Laila
1
Alotaibi, Fahd S.
1
Amritesh
1
Anwar, Suhardi M.
1
Arumugam, Thangaraja
1
Bajaj, Badri
1
Bateman, Patrick J.
1
Blanke, Sandra
1
Camilleri, Mark Anthony
1
Cavallero, Luisa
1
Celotto, Emilio
1
Chatterjee, Jayanta
1
Conger, Sue
1
Cárdenas, David A.
1
Dev, Santosh
1
Dihani, Adel
1
Dominic, P. D. D.
1
Galliers, Robert
1
Ghanim, Haitham G.
1
Goso, Goso
1
Greene, Henry
1
Griffin, Chris
1
Gupta, Priyanka
1
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International journal of business information systems : IJBIS
5
Information systems management
3
Journal of global information management : an official publication of the Information Resources Management Association
3
International journal of electronic marketing and retailing : IJEMR
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Arab economic and business journal
1
DLSU business & economics review
1
Electronic commerce research and applications
1
International journal of business and systems research : IJBSR
1
International journal of enterprise information systems : an official publication of the Information Resources Management Association
1
International journal of financial research
1
International journal of hospitality management
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of management & enterprise development : IJMED
1
International journal of pharmaceutical and healthcare marketing
1
International journal of services, economics and management
1
International journal of technology marketing : IJTMkt
1
International journal of technology, policy and management : IJTPM
1
Journal of hospitality marketing & management
1
Journal of management and strategy : JMS
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of retailing and consumer services
1
Journal of small business & enterprise development
1
Marketing intelligence & planning
1
Services marketing quarterly
1
The journal of strategic information systems : incorporating International Information Systems
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
38
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1
Dimensions of business-to-consumer (B2C) systems success in Kuwait : testing a modified DeLone and McLean IS success model in an e-commerce context
Rouibah, Kamel
;
Lowry, Paul Benjamin
;
Almutairi, Laila
- In:
Journal of global information management : an official …
23
(
2015
)
3
,
pp. 41-71
Persistent link: https://www.econbiz.de/10011287040
Saved in:
2
The impact of customer education on customer loyalty through service quality
Suh, Munshik
;
Greene, Henry
;
Israilov, Baiastan
;
Rho, …
- In:
Services marketing quarterly
36
(
2015
)
3
,
pp. 261-280
Persistent link: https://www.econbiz.de/10011339263
Saved in:
3
Factors influencing Internet shopping value and customer repurchase intention
Kim, Changsu
;
Galliers, Robert
;
Shin, Namchul
;
Ryoo, Joo-han
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 374-387
Persistent link: https://www.econbiz.de/10009730230
Saved in:
4
The role of e-service quality and information quality in creating perceived value : antecedents to web site loyalty
Pearson, Ann
;
Tadisina, Suresh
;
Griffin, Chris
- In:
Information systems management
29
(
2012
)
3
,
pp. 201-215
Persistent link: https://www.econbiz.de/10009687978
Saved in:
5
An empirical investigation of 3D-based information systems success for online retailers
Algharabat, Raed S.
;
Zamil, Ahmad M. A. Ahmad
- In:
International journal of technology marketing : IJTMkt
8
(
2013
)
3
,
pp. 316-336
Persistent link: https://www.econbiz.de/10010200391
Saved in:
6
Factors influencing perceived benefits and user satisfaction in knowledge management systems
Karlinsky-Shichor, Yael
;
Zviran, Moshe
- In:
Information systems management
33
(
2016
)
1
,
pp. 55-73
Persistent link: https://www.econbiz.de/10011529779
Saved in:
7
Measuring quality of information services : combining mystery shopping and customer satisfaction research to assess the performance of tourist offices
Minghetti, Valeria
;
Celotto, Emilio
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
5
,
pp. 565-580
Persistent link: https://www.econbiz.de/10010400560
Saved in:
8
Chinese customers' evaluation of travel website quality : a decision-tree analysis
Sun, Ping
;
Cárdenas, David A.
;
Harrill, Rich
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 476-497
Persistent link: https://www.econbiz.de/10011499274
Saved in:
9
Modelling the antecedent and consequence of consumer perceived deception in loan services
Mbawuni, Joseph
;
Nimako, Simon Gyasi
- In:
International journal of financial research
6
(
2015
)
1
,
pp. 43-55
Persistent link: https://www.econbiz.de/10011407266
Saved in:
10
Predicting end-user satisfaction with clinical information systems
Al-Hasson, Moatasem Ahmad Mahmood
;
Abu-Shanab, Emad Ahmed
- In:
International journal of information systems in the …
13
(
2021
)
3
,
pp. 18-38
Persistent link: https://www.econbiz.de/10012632131
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